Trusted Agent profile · London

haart London reviews

4.6

★★★★★ Excellent

195 reviews across 1 platform

179 Upper Tooting Road, London, SW17 7TJ

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haart's office in London, at 179 Upper Tooting Road, is rated 4.6 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.6.

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4.6 / 5

195

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Probably the worst estate agent in UK. Pathetic service, rude and incompetent members of staff, The branch manager, doesn't have any clue of what he's doing, he is rude, arrogant and totally incompetent. Lacking basic manners and communication skills. His assistant made some delightful racist comments, trying to blame previous tenants to cover for their incompetence. Avoid this branch at all costs. Just a waste of time and money.

Si · 13 October 2019

5/5

Google

Gonna keep it short and simple, the service I received from Mo in the Tooting branch was top quality, made me feel really welcome overall an exceptional customer experience! Would recommend everyone to ask for Mo’s assistants

Barber · 13 October 2019

Agent replied

Thank you for leaving such a great review! Management Team Tooting Lettings

1/5

Google

Mohamed, Chloe Bird. Natalie Steed the worse representatives of Haart in Upper Tooting. A bunch of unreliabe and untrustworthy individuals that are not up to their tasks. Moreover this branch dealing with shady landlords. Avoid!

Al · 24 May 2020

Agent replied

We are trying to help you, but your response to our emails have not been received due to the communication being blocked by our I.T team automatically due to the offensive words and aggressive manner used within it. If you would like to resend your email with appropriate language, we will be able to help you. Alternatively, please call our team and speak through this however we will continue to terminate your call if the manner in which you have spoken to the team continues.

5/5

Google

Very happy with the management service from Haart for our rental property - Billie-Lee in particular has gone above and beyond to ensure a smooth transition across from a different agent who we weren’t happy with.

Giovanna · 3 December 2019

Agent replied

We are glad to assist with a smooth transition of agents as this sometimes can not be easy. It gives me great delight to see our staff allowing this to be a good process. I am thankful to have Billie-lee in my team. I hope this new experience will be a pleasure. Mo Islam Lettings Branch Manager

5/5

Google

Fantastic service from Mo Islam who helped me to rent my flat and find good reliable tenants. The whole process was quick and smooth. I will definitely use Mo's help in the future. Highly recommended!

Anna · 13 October 2019

Agent replied

Thanks for the great comments about our Team. its always a pleasure to know we provide great service. The Management Team @ haart Tooting Lettings

5/5

Google

Would highly recommend Lewis Bruford who is very helpful, professional, supportive and understands client's requirements when looking for a property.

Alex · 3 November 2018

5/5

Google

My experience with Haart tooting has always been great. Mo Islam has always managed to find me good reliable tenants. Also he has always been great help and great with advice. Thank you Mo

Nahid · 13 October 2019

Agent replied

Thank you for such a great review! If you ever need anything else just let us know we are always happy to help Management Team Tooting Lettings

5/5

Google

Used these guys to rent a few of my properties first class service and really took care of me and my property. Professional work top guy Mohamed the manager. Will definitely be back.

Mohamad · 16 October 2019

Agent replied

Always glad to hear of a Happy Landlord please feel free to get in contact at any time and of course recommend us to Family and friends. The Management Team @ haart Tooting Lettings

5/5

Google

Mohammed Islam (Branch Manager) was very helpful. He explained all aspects very clearly and was very patient. Looking forward working with you again in the future. Thank you again for all your help.

Asad · 13 October 2019

Agent replied

Proud to know you received service with patience and clear deliverance. We look forward to working again with you in the Future. All the Best. Management team at haart Tooting Lettings

5/5

Google

Bahar Parmak is a lovely agent,supportive,friendly, & helpful She is also very pleasant,positive & genuine Manel Fernando

Manel · 12 August 2019

3/5

Google

Friendly and accomodating agent bringing us to view the flat and other potential flats. Wonderful service in helping us through the entire process from offer to renting. However, with regards to efficiency - it could be that better during the waiting period, phone calls are initiated by Haart to update client with latest progress / next steps and not leaving things to the last minute.

V · 29 July 2019

5/5

Google

Me and my housemates found a great house with Billie at Haart Tooting. She was great securing the property we wanted and we couldn’t thank her enough. Hope this helps you Billie

Andrew · 5 August 2019

Agent replied

It does help her and us to know about the service in which she is giving to our Clients. Nice words never go unnoticed and we hope you are enjoying the new house with your flatmates. All the Best Andrew

4/5

Google

Loraine Allessendro is a pleasant active agent,very helpful,friendly prompt in giving updates &answering questions Manel Fernando

Manel · 6 July 2019

5/5

Google

Micah was a huge help. professional and always responded quickly with any queries i had.

Jeff · 3 December 2019

5/5

Google

Great experience with our house search through Haart, Loraine Allessendro was very efficient, helpful and friendly.

L · 6 June 2019

5/5

Google

Genuinely appreciate the help Micah gave me throughout the move in process. Extremely delighted with the service he gave me. Would undeniably endorse him and haart to close friends & family.”

Steve · 6 June 2019

Agent replied

Hi Steve Hilleard, We're pleased to see the 5-star rating you left for us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

4/5

Google

Kay Wilson has been a great help from start to finish with buying our first home.

Rebecca · 3 November 2018

5/5

Google

Lewis Bruford has been really helpful helping us find the right property for us. Highly recommended.

Marta · 3 November 2018

5/5

Google

Kay Wilson was particularly efficient, warm and helpful in the house hunting process! Many Thanks!!

ELAINE · 10 December 2018

5/5

Google

Brilliant customer service from Billie at the Tooting Office. Billie single handedly fixed an issue for me at my flat, saving me lots of time and money. Fantastic service!

Gina · 8 March 2019

Agent replied

Dear Gina Mckenzie, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Mo Islam Tooting Lettings Branch Manager

5/5

Google

I was very pleased to deal with the working group in the section, especially Mr. Micah, that he is a bright face and a good catalyst for dealing

Hassan · 5 August 2019

Agent replied

Great to hear you had a good service from Micah. Hassan we always strive to give our customers an exceptional and friendly experience. Many Thanks Mo Islam Branch Manager

5/5

Google

If you are lost in the property market and you look for an advice just go to Micah at the at haart!! Kind guy always ready to help.

Giuliana · 6 June 2019

Agent replied

Giuliana Supino, we're happy you found Micah to be so supportive during your experience here at haart Upper Tooting (Lettings). We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Upper Tooting (Lettings)!

5/5

Google

Received great service and had all questions answered comprehensively and promptly by Billie. The third-party systems used for facilitating references and background checks etc. are user-friendly and efficient.

Charlie · 8 March 2019

Agent replied

Charlie Clarkson, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Mo Islam Lettings Branch Manager

5/5

Google

Great company and I would personally recommend the member of staff named Micah who is extremely helpful in providing a service of finding a property

Titobi · 22 November 2019

Agent replied

Hi Tobi Thank you for such a great review. Our aim is to be the go to for anyone looking to move in the Tooting area, and happy to hear that Micah is helping in providing that service. Thanks Mo Islam Lettings Manager

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