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Greater London Properties London reviews

4.6

★★★★★ Excellent

781 reviews across 3 platforms

49 Broadwick Street, London, W1F 9QR

Greater London Properties's office in London, at 49 Broadwick Street, is rated 4.6 out of 5 across 781 reviews on three platforms, including 235 Google reviews rated 4.5.

Google logo

4.5 / 5

235

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Trustpilot logo

545

Reviews on Trustpilot

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Ellivia was very kind.

Yesenia · 23 March 2019

Agent replied

Thank you so much for taking the time to review us, it is very much appreciated. Warm Regards From all the GLP team

5/5

Google

GLP offers a great selection of flats to buy or rent, their service is impeccable and they have a very quick understanding of what customers are looking for and their proposals are always Relevant. I recently moved and Leanne found me a great flat in very little time, i would definitely reccomend!!!

A · 23 March 2019

Agent replied

Thank you so much for taking the time to review us, it is very much appreciated. Warm Regards From all the GLP team

5/5

Google

Unlike other letting agents, GLP cares. I contacted a few other letting agents before who were all very cold and unhelpful. As I was abroad, calling letting agents during their “prime letting time”, end September, was very annoying. I had to call multiple times during the day to get the right person on the line as the one designated person was always out of office for viewings, they had promised me to call me back but never did, or told me the property has already been let and they had send me other alternatives who were either 1) in worse of a condition or 2) much more expensive. This was definitely not the case with GLP. My friend in the UK helped me call the office, got referred to Shanaz who whatsapped me right away with all that I needed, despite being on a viewing. I asked her a lot of questions about the property and within a day, I placed an offer electronically. She worked over hours, to get my offer to the landlord as soon as possible, as I was quite anxious about it being let by someone else. The next day the landlord accepted the offer. Shanaz helped me a lot even after the offer being made. She helped me getting the required documents together (with was quite a struggle for me as first time renter) as well as accommodating me with other special needs. I could always contact her and she always replied quick. She’s the most lovely and helpful agent I know, and would definitely recommend her to all my friends.

Frederik · 23 September 2020

5/5

Trustpilot

Always helpful and the new manager…

Always helpful and the new manager Becky is great.

Martyn · 14 September 2023

5/5

Trustpilot

Rental properties at short notice

We had a particular requirement to house some key personnel at short notice and their excellent senior property consultant Shanaz Syed quickly identified our needs and found two perfect properties without the need to trawl through multiple options. Shanaz promptly negotiated with landlords and all documentation was provided and completed with her very professional backroom staff. Would not hesitate to use GLP again.

John · 9 March 2023

5/5

Trustpilot

A very pleasant experience

A very pleasant experience. Alex is very professional, punctual and helpful. He is also very friendly. Finding a place is daunting, but he makes the search stress free.

Sahar · 30 June 2021

5/5

Google

We were so impressed with Marcus Williams from glp. We were in Soho looking at apartments and called glp at 16.30 asking about flats in the area. Marcus took our call and we were in a flat for viewing about an …

Gili · 8 October 2021

Agent replied

We will let Marcus know and very much appreciate you taking time to write a review about your experience with us. Many Thanks

3/5

Google

The owner is so nice!

Diem72 · 23 October 2025

5/5

Google

Great service! Would highly recommend!

Stani · 23 October 2025

5/5

Trustpilot

Many thanks to Shanaz

Shanaz was extremely helpful and professional. I would highly recommend her for anyone looking for a property. It was a pleasure to work with her.

Nora · 29 November 2021

5/5

Trustpilot

Appreciate the consummate professional Becky Hill

A friend recommended GLP and I was put in touch with Property Consultant, Becky Hill. Knowing I was in need of finding a flat after my B&B was closing down due to the spread of corona virus, Becky responded to my emails right away, and replied quickly to all the questions I had about possible flat rental. She provided videos of the spaces as I was unable to see them in person, as well as details about the process, pricing, etc. Once I chose a flat, she kept in close touch with me about last-minute details I needed, and she connected me quite quickly with the agent with whom I needed to sign a rental agreement. Her help was invaluable. It was great to work with such a consummate professional who was concerned, as I was, in finding a flat in such an uncertain time just before the UK lockdown. I will always appreciate her friendliness, resourcefulness, and help in moving the process along quite quickly. The entire process only took one week. Becky saved me by helping me find a great place to live while I'm here in London!

Kyna · 1 April 2020

1/5

Trustpilot

Extremely unprofessional

Extremely unprofessional! every member of the team in the office in soho has been rude or ignoring the basics of customer service, after you sign the contract they just leave you to whatever you signed for and if you have issues with the property like I had, they just won't care anymore.

James · 3 December 2017

Agent replied · 25 November 2023

Dear JamesI am so sorry you had such a negative experience with us, this certainly isn’t what we strive for and I would welcome a conversation with you in regards to how you feel we can improve. Please email me directly at kate@glp.co.ukKind regardsKate, Director

5/5

Trustpilot

Becky was really helpful

Becky was really helpful and accomodating with my work hours for these first two visits! Very happy to have met her and looking forward to the next visit to find the perfect flat.

Sophie · 9 October 2019

5/5

Google

Possibly the only pleasant experience with state agencies that I have ever had. All staff we dealt with was extremely nice and professional, worried about their clients without trying to rip you off all the time. Very transparent with all …

Carlos · 8 October 2021

Agent replied

Great news, many thanks for taking time to feedback to us Carlos. We do appreciate it.

5/5

Google

Becky and Susie at Greater London Properties were exceptional. I usually loathe the tedious process of moving into a new home, but with their support it was quick and carefree. By making themselves available round the clock and always being …

James · 8 October 2021

Agent replied

Thankyou so much for taking time to write such a lovely review about Becky and Susan here at GLP. We always appreciate feedback.

5/5

Trustpilot

Shanaz

Shanaz was great! She was very responsive and helpful. She made a very stressful situation quite seamless and enjoyable. I love my new apartment!

Ninozka · 11 November 2021

5/5

Google

Unlike other letting agents, GLP cares. I contacted a few other letting agents before who were all very cold and unhelpful. As I was abroad, calling letting agents during their “prime letting time”, end September, was very annoying. I had to call multiple times during the day to get the right person on the line as the one designated person was always out of office for viewings, they had promised me to call me back but never did, or told me the property has already been let and they had send me other alternatives who were either 1) in worse of a condition or 2) much more expensive. This was definitely not the case with GLP. My friend in the UK helped me call the office, got referred to Shanaz who whatsapped me right away with all that I needed, despite being on a viewing. I asked her a lot of questions about the property and within a day, I placed an offer electronically. She worked over hours, to get my offer to the landlord as soon as possible, as I was quite anxious about it being let by someone else. The next day the landlord accepted the offer. Shanaz helped me a lot even after the offer being made. She helped me getting the required documents together (with was quite a struggle for me as first time renter) as well as accommodating me with other special needs. I could always contact her and she always replied quick. She’s the most lovely and helpful agent I know, and would definitely recommend her to all my friends.

Kelly · 4 October 2019

5/5

Trustpilot

Good

Oskar was great to deal with, very well informed about the property and any questions we had, along with good knowledge of the local area.

Riz · 20 August 2021

5/5

Trustpilot

GLP are great!!!

GLP have been fantastic right from the start, they kept me informed during the rental process and always available if I had questions. They have been the best agents I have used.

Sarah · 9 November 2022

Agent replied · 25 November 2023

Lovely to hear this, thank you so much! Kate

5/5

Google

When we were looking to move to London a friend had suggested Greater London Properties. From our first phone call with Aisling we knew they were the right people for us. From emails to phone calls they listened to everything we wanted from …

Feidhlim · 8 October 2020

Agent replied

Thank you so much for taking the time to review us, it is very much appreciated. Warm Regards From all the GLP team

5/5

Trustpilot

Impressed

Marcus was spot on. Friendly, approachable, zero hard sell, just competent and smart. Both apartments he showed me were great and bang on brief.

Christopher · 6 August 2021

5/5

Trustpilot

letting a Property

GLP have been wonderful. Extremely professional and always have a positive attitude. The staff were very helpful at every step of the way. They provided everything I needed and more. It made renting my property very easy. Nice to do business with a company like GLP. I thoroughly recommend them.

Mark · 14 February 2017

Agent replied · 25 November 2023

Thank you so much for taking the time to review us. We are very pleased you had such a positive experience with us.From all of us at Greater London Properties

5/5

Google

Had a wonderful experience with Shanaz Syed of the soho greater London properties branch . Her warm and personal approach made it seem like I was talking to a long time friend rather than an agent. Often times dealing with real estate …

Carlos · 8 October 2020

Agent replied

Lovely to read this many thanks and hope you’re happy in your new home

3/5

Google

Had a few difficulties with paper work at the beginning. A lot of back and fourth with an agent. Eventually that agent went to a higher up and issue was resolved with approach I recommended at beginning. …

Robbie · 8 October 2021

Agent replied

We are pleased the paperwork got sorted, any problems with the cleanliness of the property please alert us immediately so we can resolve it. Warm Regards Glp team

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