Trusted Agent profile Β· London
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337 reviews across 2 platforms
24 Station Parade, Uxbridge Road, London, W5 3LD
Go View's office in London, at 24 Station Parade, is rated 4.6 out of 5 across 337 reviews on two platforms, including 321 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience buying a flat that was listed with Go View. Stephanie, Abishek and Helen were always just a message or phone call away!! Highly recommend
Thank you - we are delighted you gave us a review, and it makes such a difference to the team when their efforts are highlighted. Thank you!
5/5
GoogleThank you so much for finding me this beautifull flat and for guiding me through a bit of a rough time until we finally exchanged. I could not have done it without your help and guidence. A special thank you to Michael. Thank you everyone, you were fantastic
5/5
GoogleMy experience with Go View London was excellent. I was in a difficult situation of having less than a month to find a suitable property to rent. The agent who dealt with my requested, Adam, was not intimidated by the challenge at all, and by the next day! I had viewed several properties, which were all in good repair and suitable for my budget. As I was already short on time, I made the situation even more difficult by only choosing one of the properties out of my selection, and still I felt that every effort was made to fulfil my requests, rather than palm me of on a property I didn't really love. In the end I went with another property, but the service was excellent throughout. After we had finished our business Adam was still helpful by offering to help me if any problems arose in the future, and made no problem with refunding the deposit I had payed for the service. Would use them again.PositiveQuality, Professionalism
Thank you for your feedback - all much appreciated!
5/5
GoogleHad a great experience dealing with Helyn at GoView! The service was highly professional, and Helyn was proactive at all times throughout the purchasing process. Would recommend.
Richard, thank you, we are so lucky to have Helyn - she is great in the office and clients really appreciate her approach to helping get them moved.
1/5
TrustpilotWe appointed Go View a couple of yearsβ¦
We appointed Go View a couple of years ago to manage our block. Our experience with them has been mostly rather negative. Whilst their ability to co-ordinate maintenance and repairs is adequate, they have fallen down on a number of issues. They can't manage the block's accounts (they make numerous errors, don't understand basic bookkeeping resulting in the RTM directors taking over the accounting). They don't chase service charges. They don't understand building legislation and have been unable to advise us on key aspects of applicable legislation, and they are arrogant and rude. They say they work a lot on our block, but that is generally because of their own incompetence and poor decision making. It's been really woeful.
5/5
GoogleI had an exceptional experience with Go View, particularly thanks to James. The team was always prompt in responding to my messages and answering my questions, ensuring a smooth and stress-free process. They were also incredibly accommodating of my schedule, which made the entire experience even more convenient. I wholeheartedly recommend Go View to anyone in search of a property, their professionalism and dedication are truly commendable!
5/5
GoogleI approached Go View London after a horrible experience elsewhere & was so lucky to meet Katie. She has made the whole experience excellent! She was super flexible with the viewings, gave me great advice & pointers, & kept me well informed throughout the whole process. Her friendly nature put me at so much ease- Would highly recommend!! Thanks Katie π
Great feedback - thank you!
5/5
GoogleGoview were really focused on getting good results and were able to secure multiple offers on the property very quickly, through focused sales activity and customer database. Michael is extremely experienced and knows the market inside out. Would recommend them to sell your property. Louis was the agent on my actual sale and he was really focused and good on communication. Both were a pleasure to work with and Iβm glad I chose goview to sell my flat.
Fiona, you were a pleasure to deal with and thank you for highlighting Michael and Louis, they are exceptional agents and really enjoyed working with you.
5/5
GoogleJesal and the team at GoView are fantastic! Professional, efficient, and always approachable. Jesal in particular went above and beyond to make the letting process smooth and stress-free. Really impressed with the level of service, highly recommend Go View for anyone looking to rent or let a property.
5/5
GoogleHelyn and the team were fantastic. Communication always prompt and helpful. Completed purchase and the transaction was flawless thanks to this great team. Faith in estate agency restored. Well done.
5/5
GoogleJames Furniss-Roe was my sales agent and I can say he was great in finding properties that I may be interested in and ultimately to the one where my offer was accepted! He was diligent in ensuring that the negotiation on price was done dutifully and to get us to a fair middle-ground. Would use again!
5/5
GoogleGo View have been amazing, from helping me rent out and manage my property through to final sale each member of the Go View team having been amazing. To keep it simple without Go View my sale would not have gone through, they go above and beyond and I will always be grateful to Michael and the team.
Thank you for taking the time to write a great review - it means a lot to Michael and the team involved in your sale. All the best moving forward.
5/5
GoogleJames is a lovely person and a trusted advisor - always happy to provide objective guidance to ensure those with less experience on the property market have the knowledge and understanding to make well informed decisions.
4/5
GoogleThank you to Helyn Collins for her assistance with the sale of my property.
5/5
GoogleExtemely satisfied with the whole process of renting a property through Go View London. Jesal was prompt in responding to all communication and made the process extremely stress free.
5/5
GoogleAs always an excellent informative update and presentation from Michael. Much appreciated the extra mile that Michael and his team go to
5/5
GoogleDonald and his team at Go View London are quite unique amongst the estate agents I have known and worked with in London. They are knowledgeable, efficient, hard working and personable. I have bought and sold property through Go View London and the experiences have been smooth and worry-free. Donald has a wealth of knowledge about all things property related, he is in a class of his own. Donald has a great team with him at Go View London, they keep you well informed, they are very dedicated and provide an excellent service. I have recommended Donald to many people and will continue to do so. He runs a first class agency that is growing strength to strength. Thank you again, until the next time.
Dear Jane Thank you for your kind words, I'm glad you've enjoyed your experience with us and look forward to helping you out again soon.
5/5
GoogleMy partner and I had the most pleasant experience with Katie Moore! She could not have been more informative and patient with us through this process. Due to previous negative experiences with estate agents, Katie was able to change our perspective and represented go view outstandingly. Thanks Katie!
5/5
GoogleJames was professional, proactive, and always helpful. Heβs also very friendly and transparent, which made the whole process feel trustworthy. Weβre really glad we had him as our agent when buying our first home.
5/5
GoogleMichael, Helyn and team have been brilliant for us - we wanted to move quickly and they helped us do that. Go View sold us our first house and also helped us sell the same house 7 years later, all with great communication and hard work. I'd definitely recommend.
That is brilliant feedback - thank you so much for taking the time, we have really enjoyed working with you and your family over the years and you are a pleasure to do business with. Michael, Helyn and the team really appreciate the feedback - thank you and all the best moving forward!
1/5
TrustpilotGoView Property Management: Lacking in Empathy and Customer Service
In my experience, GoView's property management team, especially Joanna Koperska, lacks empathy towards tenants. They seem more interested in making a commission than in helping tenants. I felt like I was just a commission pot to them, and they didn't really care about my needs. I believe this is because Joanna sets a poor example for the rest of the team. As the head of property management, she should be setting the standard for empathy and customer service, but she is not doing that. Instead, she is creating a culture where tenants are seen as a nuisance and their needs are not a priority. It's like the proverb says, "a fish rots from the head down."
5/5
GooglePaul & Helyn at GoView are fantastic. They helped me with the purchase of my first home in a friendly, professional and patient manner! They are very responsive to communication and Paul went out of his way to get my the keys on completion day at 5pm on a Friday night. Thank you to both of you!PositiveResponsiveness, Professionalism
Thank you for taking the time to review. Paul and Helyn are exceptional agents and we are very lucky to have them as part of our organisation.
5/5
GoogleI had an excellent experience working with James Furniss-Roe. His market knowledge was very good and maximised what I could find for my requirements. Although we didn't purchase through Go View in the end, I would highly recommend James and Go View London
5/5
GoogleLouis is the BEST agent we met so far in UK, he is so professional, responsive and the most important is that he has a strong sense of responsibility and HONEST! We are grateful that we meet Louis and sure will appoint GO VIEW and Louis as our sole agent in the future!PositiveResponsiveness, Quality, Professionalism, Value
That's an amazing review and one that Louis and the company are very proud of. Thank you for taking the time to write such a kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Go View's London office has 337 reviews across two platforms: 321 on Google, 16 on Trustpilot.
Go View London is rated 4.6 out of 5 across all 337 reviews, and 4.6 out of 5 on Google from 321 reviews.
Go View London, 24 Station Parade, Uxbridge Road, London, W5 3LD.
