5/5
GoogleExtemely satisfied with the whole process of renting a property through Go View London. Jesal was prompt in responding to all communication and made the process extremely stress free.
Trusted Agent profile · London
Go View London London reviews
★★★★★
348 reviews across 2 platforms
24 Station Parade, Uxbridge Road, London, W5 3LD
Part of Go View London, see every office.
Go View London's office in London, at 24 Station Parade, is rated 4.6 out of 5 across 348 reviews on two platforms, including 328 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWe were extremely happy with the…
We were extremely happy with the services of both Helyn Collins, Sales progression manager & James Furniss-Roe, Senior sales negotiator. They were professional & friendly, gave good advice & acted with integrity when required. We would absolutely recommend them to anyone selling in the area.
5/5
GoogleAs always an excellent informative update and presentation from Michael. Much appreciated the extra mile that Michael and his team go to
5/5
GoogleDonald and his team at Go View London are quite unique amongst the estate agents I have known and worked with in London. They are knowledgeable, efficient, hard working and personable. I have bought and sold property through Go View London and the experiences have been smooth and worry-free. Donald has a wealth of knowledge about all things property related, he is in a class of his own. Donald has a great team with him at Go View London, they keep you well informed, they are very dedicated and provide an excellent service. I have recommended Donald to many people and will continue to do so. He runs a first class agency that is growing strength to strength. Thank you again, until the next time.
Agent replied · 23 August 2024
Dear Jane Thank you for your kind words, I'm glad you've enjoyed your experience with us and look forward to helping you out again soon.
5/5
GoogleMy partner and I had the most pleasant experience with Katie Moore! She could not have been more informative and patient with us through this process. Due to previous negative experiences with estate agents, Katie was able to change our perspective and represented go view outstandingly. Thanks Katie!
5/5
GoogleJames was professional, proactive, and always helpful. He’s also very friendly and transparent, which made the whole process feel trustworthy. We’re really glad we had him as our agent when buying our first home.
5/5
GoogleMichael, Helyn and team have been brilliant for us - we wanted to move quickly and they helped us do that. Go View sold us our first house and also helped us sell the same house 7 years later, all with great communication and hard work. I'd definitely recommend.
Agent replied · 23 August 2024
That is brilliant feedback - thank you so much for taking the time, we have really enjoyed working with you and your family over the years and you are a pleasure to do business with. Michael, Helyn and the team really appreciate the feedback - thank you and all the best moving forward!
1/5
TrustpilotGoView Property Management: Lacking in Empathy and Customer Service
In my experience, GoView's property management team, especially Joanna Koperska, lacks empathy towards tenants. They seem more interested in making a commission than in helping tenants. I felt like I was just a commission pot to them, and they didn't really care about my needs. I believe this is because Joanna sets a poor example for the rest of the team. As the head of property management, she should be setting the standard for empathy and customer service, but she is not doing that. Instead, she is creating a culture where tenants are seen as a nuisance and their needs are not a priority. It's like the proverb says, "a fish rots from the head down." They have online portal where you can see the agreement I was not able to access it. When I asked Katie Moore and Ricky French about the online portal where I could see my rental agreement, but they both said they had never heard of it. (Screenshot attached of the portal) I believe that letting agencies should be completely eliminated. They are not problem solvers or consultants. Even a sales consultant is a problem solver, and that's how they make sales. However, letting agencies like GoView claim to be sales consultants, but they are not. When I rent a property, I start by viewing the flat. If I like it, I finalize the agreement and complete the paperwork. Once I moved in, if there are any problems, GoView says to speak to the landlord. This suggests that their only responsibility is paperwork, not property management. Property Management is much more than just paperwork. I believe that the entire rental system should be automated so that tenants and landlords can deal with each other directly, without the middleman of a real estate agent. This would significantly reduce rental costs, as there would be no commission fees.
5/5
GoogleMichael and Helen have been so helpful with the sale of my dad’s flat. Keeping in touch whilst waiting for probate to be granted thank you so much I will be using go view again
5/5
GooglePaul & Helyn at GoView are fantastic. They helped me with the purchase of my first home in a friendly, professional and patient manner! They are very responsive to communication and Paul went out of his way to get my the keys on completion day at 5pm on a Friday night. Thank you to both of you!PositiveResponsiveness, Professionalism
Agent replied · 23 August 2024
Thank you for taking the time to review. Paul and Helyn are exceptional agents and we are very lucky to have them as part of our organisation.
5/5
TrustpilotFirst Class Service - great experience!!
From start to finish in selling our property we experienced a professional efficient service. From Stephanie placing our property on the market at the correct price, to feedback on every viewing, advice from Michael Bolger on considering different offers, and finally Helyn Collins on progressing our sale and keeping us informed. The whole process was speedy and smooth and we are very satisfied. Thank you Go View for a stress free experience.
5/5
GoogleI had an excellent experience working with James Furniss-Roe. His market knowledge was very good and maximised what I could find for my requirements. Although we didn't purchase through Go View in the end, I would highly recommend James and Go View London
5/5
GoogleLouis is the BEST agent we met so far in UK, he is so professional, responsive and the most important is that he has a strong sense of responsibility and HONEST! We are grateful that we meet Louis and sure will appoint GO VIEW and Louis as our sole agent in the future!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 August 2024
That's an amazing review and one that Louis and the company are very proud of. Thank you for taking the time to write such a kind review.
5/5
GoogleHelyn at Go View is over if the best Estate Agents I have dealt with. On the ball. Fast prompt Responses. Even accessible after hours in an emergency. It Just Gets Done with Helyn. Thank you!!
5/5
GoogleThis was the second session l attended and - as the previous one - well worth the effort: informative (if concise) and the venue well selected. The relatively informal arrangements generated a lively Q and A session and a glass of wine was also very welcome. Looking forward to the next Landlord Lounge.
5/5
GoogleMicheal is such a professional and efficient manager to help buying our home making everything on time. His team, including Helyn has done a great liasion and settled matters. We are happy with their helpful and sincere service. Grateful. God bless UK!
Agent replied · 23 August 2024
That is great feedback - thank you for taking the time - it means a lot to Michael, Helyn and the team.
5/5
GoogleJames has been great! Clear, direct and friendly, well informed and helpful and prompt in his communications through the process of finding a property. I highly recommend the team at GoView
1/5
GoogleThe worst company ever. They trick you into signing with them, and after they treat you really bad. Especially Joanna K, makes you feel like you’re staying for free, and not paying for their services. I do not recommend!
5/5
GoogleKatie was helpful with the process and showed genuine care about getting a property sorted for me and my partner. The team apologised for delays even though they were outside their control. Quite a smooth process with Go View overall.
Agent replied · 23 August 2024
That is great feedback - we are very lucky to have Katie and she works to an exceptional standard.
5/5
GoogleJames Furness-Roe has been exceptional in helping us during our house search journey. Knowledgeable, considerate and responsive - would highly recommend!
5/5
GoogleService and speed were great from Go View London. James Furniss-Roe has to be one of the most responsive and hardworking agents I've ever come across. Thank you James for all your help! I would definitely recommend.
5/5
GoogleI've recently sold a property and Helyn Collins helped with the progression; she was very proactive and was on hand whenever I had a question and her hard work helped the sale to go through smoothly - I would definitely recommend using her to help with a sale.
5/5
GoogleFirst-time buyer through this agent. Excellent service, prompt and useful responses throughout the process and maintained regular communications with the other party throughout the process. Would recommend!
Agent replied · 25 January 2026
Thank you for taking the time to leave a review, we are very much about helping all clients in the best way possible. Appreciate the feedback!
5/5
GoogleWe've recently bough a property using GoView, from the start the estate agent was honest with us regarding the price the property can achieve. Even when we found unexpected issues, Helyn was always on the case and together we've managed to solve them. One of the best agency, if not the best that we've ever had to work it.
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Tell us what you need and we'll put you in touch. Go View London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
