Trusted Agent profile · London
★★★★★
105 reviews across 2 platforms
Griffin Gate, 135 Lower Richmond Road, London, SW15 1EZ
Glenthorne Properties Ltd's office in London, at Griffin Gate, is rated 4.1 out of 5 across 105 reviews on two platforms, including 99 Google reviews rated 4.1.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGlenthorne helped us find a house. We're a family of five with a dog and they were hugely helpful. They have been managing the property for over one year now and they do a great job: responsive, speedy and always nice.
Hi Pierre, we're so happy to read this and glad we were able to help. The Glenthorne Team.
5/5
GoogleAmazing experience with the most friendly agent. From start to finish they have made the whole process of my experience with them a pleasure. Big thank you to both Lesley and Steve they have both been brilliant and would highly recommend them!
Thank you Kelly Reading your comments has made us all smile in the office. All the best Colin Customer Advisor
5/5
GoogleWe had a lovely experience with this agency. Our point of contact was Lesley and she was always nice with us. Really sad to leave our flat. Thank to Glenthorne Properties, I really recommend it!!! Rita e antonio
Dear Rita Thanks for taking the time to leave feedback. We do so very much appreciate it. Kind regards Colin Customer Advisor
5/5
GoogleMy brother and I rented a property through Glenthorne for six months. From the first viewing to return of our deposit, the staff at Glenthorne were friendly, professional and helpful. I would certainly recommend using them.
Thank you James for taking to time to give us a review.
5/5
GoogleIncredibly helpful and very friendly. Everyone I've dealt with at Glenthorne has gone above and beyond to provide as much assistance as possible and ensure that the renting process is as stress-free as possible.
Dear Chris Thanks for taking the time to leave feedback. We do so very much appreciate it. Kind regards Colin Customer Advisor
5/5
GoogleGlenthorne Properties has an excellent team providing a personal service of high standard. They are always attentive, professional and efficient. I would highly recommend them. JBPositiveResponsiveness, Quality, Professionalism, Value
Hi Jenny, thank you for leaving a kind review. Stay safe.
5/5
GoogleBest real estate agency ever! Lesley, Riona and the whole team have been wonderful over the last 4 years. A true gold standard service and example for others in the business!!!
Thank you Nikolas. As an independent company we really appreciate you taking the time to write such a positive review.
5/5
GoogleCouldnt be happier to be able to work with such a great team. Glenthorne are so organised and make our life so much easier. I would highly recommend! First class service!
Hi Tom Many thanks for taking the time to leave a review. We very much appreciate it. Regards Colin Customer Advisor
1/5
GoogleI do not recommend it at all, full of rats, they are not responsible, unprofessional. DO NOT RENT IN THIS PLACE!!!NegativeProfessionalism
Hi Leandro, Thank you for your feedback however we are not able to verify your name in our client database. We take customer feedback very seriously so if you can contact us directly on lettings@glenthorne-properties.co.uk we can resolve these issues as a matter of urgency. Many Thanks
5/5
GoogleVery helpful and professional
Thanks Paul. We really appreciate your review and comments. I hope you are keeping well. All the best Stephen
5/5
GoogleSo good and professional
Hi Christiana, It is appreciated when a long standing tenant takes the time to leave us a positive google review. If you need any further assistance please do not hesitate to contact us. Thank you
1/5
GoogleFloors full of rats, dirty, poor quality, unprofessional. I don't recommend it at all, a disgusting place!!!NegativeProfessionalism
Hi Oriana, Thank you for your feedback however we are not unable to verify your name in our client database. We take customer feedback very seriously so if you can contact us directly on lettings@glenthorne-properties.co.uk we can resolve these issues as a matter of urgency. Many Thanks
5/5
GoogleGreat estate agent very friendly and very helpful rented with them over a year would like to thank them for all there help.
Hi Dan, thank you for a kind review and glad we were able to help you.
5/5
GoogleVery responsive & proactive agents !!PositiveResponsiveness, Quality, Professionalism
Thank you Wendy for taking the time to review us.
5/5
GoogleWonderful Estate Agency. Professional, helpful and generally cannot fault them.
Thank you Jennifer for your review.
1/5
FacebookThe worst agency in London. Two weeks ago I rented an apartment and I had an infestation of rats, a problem that they have always had and have hidden. They have not wanted to solve it. They are scammers and liars.
1/5
Googlehouse full of rats SCAMAAAA
Hi Yudith, Thank you for your feedback however we are not unable to verify your name in our client database. We take customer feedback very seriously so if you can contact us directly on lettings@glenthorne-properties.co.uk we can resolve these issues as a matter of urgency. Many Thanks
5/5
GoogleVery professional and friendly team and always quick in responding to requirements. Thank you
Thank you Francois for your kind review
5/5
GoogleVery good servicePositiveQuality
Hi Gabriel, Thank you for your feedback however we are not able to verify your name in our client database. We take customer feedback very seriously so if you can contact us directly on lettings@glenthorne-properties.co.uk we can resolve these issues as a matter of urgency. Many Thanks
5/5
GoogleOutstanding service! Glenthorne always replies to my queries quickly and efficiently.
Dear Kayla Thanks for taking the time to leave feedback. We do so very much appreciate it. Kind regards Colin Customer Advisor
5/5
GoogleVery professional and efficient service :) would recommend to friends and family.
Thank you Sophie for taking the time to give us a kind review
5/5
GoogleHi Leslie, thank you very much!!!
Your welcome Victoria
1/5
GoogleBad management I experienced. Do not recommend here.
Hi David We’re sorry you feel this way, but we have no record of you ever being a tenant or client. Please do give us a call at the office so we can understand why you are not happy. We’d very much like the opportunity to try to put this right. Kind regards Colin Customer Advisor
5/5
FacebookBrilliant service fantastic customer care. Very professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Glenthorne Properties Ltd's London office has 105 reviews across two platforms: 99 on Google, 6 on Facebook.
Glenthorne Properties Ltd London is rated 4.1 out of 5 across all 105 reviews, and 4.1 out of 5 on Google from 99 reviews.
Glenthorne Properties Ltd London, Griffin Gate, 135 Lower Richmond Road, London, SW15 1EZ.
