Gibbs Gillespie London reviews

★★★★★ 5/5

Google

We had many estate agents over to our property for valuations. As soon as we met Leah, we knew we would be in brilliant hands. Leah guided us through the sale of our property and the purchase of our next with incredible patience and commitment. She was always available to help us and nothing was too much trouble. Leah’s calm nature and supportive was appreciated close to the exchange date and we felt reassured that she was doing everything in her power to get our deal completed in advance of our impending baby due date! Rohan and Luke were also very helpful and did many of the viewings on our property. We particularly liked Rohan’s professional yet personal approach and he always seemed genuinely invested in our situation and out to get the best for us. Would 100% recommend Leah and the tram and would happily choose them again in the future.

Rich · 14 June 2023

★★★★★ 5/5

Google

We sold our property in Ealing with Gibbs Gillespie (formerly know as Northfields) and were extremely happy with the service we received. We mostly dealt with Luke who was very knowledgeable, punctual and always professional. From the first contact, everything ran smoothly. Luke even visited our property to gain more information before he showed viewers around. We also dealt with Leah, who with Luke, was involved in the final stages of the process and ensured both parties were always informed of any progress. This was the second time selling a property with Leah and we were very happy on both occasions with the level of service we received. We would also like to thank the rest of the team, including Rohan and Claire who were extremely helpful. We would definitely recommend selling/buying with Gibbs Gillespie!

A.K · 14 June 2023

★★★★★ 5/5

Trustpilot

Sales team specifically Mateusz and…

Sales team specifically Mateusz and Aqib were very supportive and compassionate (there were moments…). They are calm and friendly while efficient and professional. They helped us with our purchase above and beyond. They are honest and don’t use «pushy» tactics. Definitely recommend!

Kamilla · 9 March 2026

★★★★★ 5/5

Google

I worked with David O., Land and New Homes Manager at Gibbs Gillespie, Ealing Broadway. Everything went smoothly thanks to David's positive attitude and eagerness to help. He was always forthcoming and responsive when dealing with viewings' logistics and answering property-related questions. He loves the area and shared many Ealing-related insights. David also put us in touch with relevant people to help fix snagging issues, etc.

Alexander · 14 April 2024

★★★★★ 5/5

Google

Huge thanks to Mariya and her team for making my move so easy! Their support and guidance helped me find the perfect home, and I couldn’t be happier.

Gary · 16 September 2025

★★★★★ 5/5

Google

Quick and smooth move in to my studio. Mariya was very helpful and always available for call or text message.

Monika · 28 November 2025

★★★★★ 5/5

Google

Thank you so much to Adam Cherfa from lettings, he went above and beyond to help me secure my property

Matty · 28 November 2025

★★★★★ 5/5

Google

Great viewing today - Adam was very friendly, knowledgable and patient. Really appreciated the clear answers and honest guidance!

Zara · 28 November 2025

★★★★★ 4/5

Trustpilot

Richard Frost- consistent sound advice

I have rented my property through Gibbs Gillespie for 19 years. The reason I have remained loyal is due to the great service from Richard Frost. He has consistently provided sound advice which in turn has meant no void periods.

Julie · 25 June 2026

★★★★★ 5/5

Google

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home. We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 27 October 2024

★★★★★ 5/5

Trustpilot

Thank you Gibbs Gillespie

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home.We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 21 October 2024

★★★★★ 5/5

Google

Gibbs Gillespie exceeded all our expectations. Incredibly helpful and friendly team who have made our renting experience a stress-free journey. A huge thank you to Mariya for guiding us every step of the way with her expertise and friendliness, and to Haffeeza for her continuous support during our tenancy. We will definitely choose Gibbs Gillespie again in the future.

Michi · 14 May 2024

★★★★★ 5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

★★★★★ 5/5

Google

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

Taís · 25 July 2024

★★★★★ 5/5

Google

Leah Verasammy, Rohan Berry and the team at Gibbs Gillespie (ex. name Northfields) are smart and professional. They always offer swift and professional responses, we have so many enquires about the property and they are very patient to help to liaise with the vendor. They are wise and able to offer tailored made solutions for our special requests. Highly recommend if you are either looking for letting or buying/selling properties in Ealing.

Paul · 14 June 2023

★★★★★ 5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

★★★★★ 1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

★★★★★ 5/5

Trustpilot

I had na amazing experience with Gibbs…

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

Taís · 9 July 2024

★★★★★ 5/5

Google

Leah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!

Yiming · 16 November 2025

★★★★★ 1/5

Trustpilot

Selling house

Selling house, no issue but after sale service non existent. Gibbs Gillespie, Uxbridge was uncommunicative, seldom returning phones calls and replying to emails and offered little to no assistance throughout the sale process. I was so frustrated that I went into the branch after over 6 months, still trying to get the sale through, whereupon I was advised that to get action I should contact both my buyer and their solicitors direct to speed the process along. And for this, I still had to pay nearly 1% to Gibbs for the privilege! Absolutely appalling service or lack of. Cannot recommend.

ED · 4 July 2022

★★★★★ 5/5

Google

Hi Rohan, glad that we made this work. On behalf of Siyun and I thank you Rohan Berry for assisting in the process. You have been very helpful indeed and definitely will recommend Gibbs Gillespie to colleagues/friends looking to buy/sell. Let’s keep in touch. David

David · 10 November 2024

★★★★★ 5/5

Google

Adam was very nice, on time, he patiently answered all my questions.

Vana · 28 November 2025

★★★★★ 5/5

Trustpilot

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Christine · 25 January 2026

★★★★★ 1/5

Trustpilot

Been a Landlord customer since 2004 terribly disappointed

Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Paul · 6 January 2026