Trusted Agent profile · London

Garrison Estates London reviews

★★★★★ Excellent

304 reviews across 1 platform

22 Notting Hill Gate, London, W11 3JE

Garrison Estates's office in London, at 22 Notting Hill Gate, is rated 5.0 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

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5.0 / 5

304

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Garrison Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Friendly, professional and very responsive team. Particular thanks to Natalie for helping make my move so painless!

Paul · 14 June 2023

Agent replied · 13 June 2024

Hello Paul, It has been lovely meeting you and I am glad I was able to help you find a home that I know you and your cat will be happy in. I wish you both happiness and please keep in touch. Nat

5/5

Google

I would highly recommend this agency, David was really easy to deal with, and kept me informed every step of the way. I very much appreciated his continued communication, hard work and wise

Eman · 14 June 2021

Agent replied · 13 June 2024

Thank you Eman. Delighted I was able to help and enjoy the flat! Best, David

5/5

Google

Our family moved from Brazil to London last month. We are very satisfied with our settling in London. Mr. Kay Meshkin-Pour's support in the process was decisive in the success of this process. Keeping in mind we had to consider location, budget, school for 3 kids, divergent preferences of a family of 5, and limited knowledge of neighbourhoods, it is clear this is not an easy decision making process. Now factor Covid-19 chaotic scenario, the fact that we were in Brazil hence not able to visit in person, and that this was accomplished in less than 2 months, then one estimates how significant Mr. Meshkin-Pour's guidance was. Always responsive, he had patience to the constant change of our minds through various boroughs and property styles, respectful to our revisions of budget, yet assertive enough when necessary to avoid us making bad decisions or wasting our time. I look forward to rely on Mr. Kay Meshkin-Pour's specialist advice in the future.PositiveResponsiveness, Quality, Professionalism, Value

Thomaz · 14 June 2021

Agent replied · 13 June 2024

Thank you for your kind words Thomaz. It has been a real pleasure to assist you and your family with your move in London. I hope you are all enjoy what West London has to offer. I look forward to working with you in the near future. Very best, Kay

5/5

Google

We had exceptional service from the Garrison team. They helped us with our pricing approach - advised how to optimise for the various platforms and most importantly delivered a really high quality set of images and walkthrough of our home. As a result we had offers in our target range within a few weeks and were able to move quickly to get the home we wanted. At all times they respected social distancing and most importantly were lovely people to deal with.

Grant · 14 June 2021

Agent replied · 13 June 2024

Dear Hannah & Grant, It was my absolute pleasure to assist your family with such an important move in your lives and ensure it went smoothly. You have been start sellers, always pro-active and ready make compromises in return for a swift transaction. Thank you for your trust and enjoy your new home. Best, Kay

5/5

Google

Kay responded to my initial interest in viewing a flat within hours and arranged a viewing for the next day. From the moment we met Kay, we found him to be totally trustworthy, professional and extremely impressive. In all our experience we have never found an estate agent who did so much more than one would expect. What should have been a very straightforward purchase, turned out to have many complications (none to do with Kay) and yet he patiently helped at every step of the way. He responded to every query so fast and always in such a positive fashion. I believe that both the vendor and we feel that the transaction may well have failed if it were not for the way that Kay managed all parties with such charm and attention to detail. To buy a flat through Kay, despite it being during a global pandemic with all the complications that entails, was a complete joy. We could not recommend him more.

Nicky · 14 June 2021

Agent replied · 13 June 2024

Thank you so much Nicky. Despite some challenging times, it has been such a pleasure working with Ben and yourself. You embraced the whole process at times where some others would have given up, I am so happy to have worked with you and assisted you with the purchase of your new home. I am very much looking to see what you have done to the property. Best wishes, Kay

5/5

Google

Absolutely thrilled with Garrison Estates experience and I cannot recommend them enough! We had what I call a very professional and committed Estate agent, Kay who did beyond the extra mile in not only selling our flat but helping and moderating with all parties while we had to deal with few chain challenges! What more could you ask since Kay managed to get visits and sell our flat within 24h from putting it online! Outstanding Customer service!PositiveResponsiveness, Quality, Professionalism, Value

Laetitia · 14 June 2021

Agent replied · 13 June 2024

Thank you for your kind words Laetitia. I feel part of the family after what we went through I must say! I am glad we got there in the end and wish you all many happy memories in your new home.

5/5

Google

Kay was wonderful and very responsive. We were in a hurry to find something and he worked with us on budget and timeframe trying to make everyone happy.PositiveResponsiveness, Quality, Professionalism, Value

Johanna · 14 June 2021

Agent replied · 13 June 2024

Thank you Johanna for your kind words. I could not have been happier to have helped you with securing your new home given these circumstances, no doubt we will be working together soon again. Keep in touch! Kay

5/5

Google

Garrison Estates helped us as first time buyers to navigate through the whole buying process to acquire our dream home. Garrison Estates' founder & director, David, was extremely professional from first point of contact to completion. He knew all the details of the property as well as the key contact persons. The communication was always nice, smooth, swift and helpful. We would always work with him again! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Alexander · 14 June 2022

Agent replied · 13 June 2024

Thanks Alex, it's been a pleasure! I'm happy you had a positive experience and we were able to hit the all important deadline! It's always nice to hear the feedback at the end of the journey and I hope you and Dhanshree enjoy the apartment ! Best, David

5/5

Google

We recently purchased a property through Garrison Estates. Kay did a really amazing job - he and the team are excellent at what they do, making the process of buying a property as seamless as it could be!

Anna · 25 September 2024

Agent replied · 25 October 2024

Thank you so much Anna! This means a lot, I have very much enjoyed working with you both and looking forward to next stage too. Thank you for your kindness throughout the whole process so far. Take care, Kay

5/5

Google

5+ stars for Kay at Garrison Estates! We were almost at the end of our tether, until we arrived at the flat viewing with you and everything from then on has been fantastic. The tenancy application process was super quick and you were very responsive regarding any questions or issues we had during. Once we're fully settled in you must pop round, merci beaucoup mon ami!PositiveResponsiveness, Quality, Professionalism, Value

Ngozi · 14 June 2022

Agent replied · 13 June 2024

Thank you very much Ngozi, I give you both five stars too! It was such a pleasure to be working with you during this short amount of time and ensuring you will settle nicely into your new home. I can’t wait to come soon!

5/5

Google

We had the chance of having Adina as our property manager and she was always helpful with our inquiries. Highly recommended!!! 5⭐️

Gabriel · 26 March 2025

Agent replied · 13 June 2024

Hello Antonio, Thank you for your kind words. I hope you and Ana-Maria are happy in your new home. It has been a pleasure working with you both and I am glad I was able be a part of your journey. Take care and keep in touch. Nat

5/5

Google

We had a great experience buying our first place with the help of David. It was a genuine relief having David as our point of contact for any questions we had a long the way and nothing was too much of an ask (including the many weekend viewings!) I hope we won't need to buy again any time soon but if we did, David would be the first person I would reach out too for a helping hand. Thanks for everything David - it was a pleasure!

Georgia · 15 June 2019

Agent replied · 13 June 2024

Thanks Georgia, was a pleasure dealing with you and Jack too! Best, David

5/5

Google

David Cudd works miracles. My house had been on the market for over two years and within two months of getting the listing I had a buyer. A tricky buyer at that, but he managed both sides like a statesman and I couldn’t be happier! Don’t be fooled by the global players, you need local expertise.

Alfie · 14 June 2023

Agent replied · 13 June 2024

Thanks Alfie, certainly a few roller coaster moments but delighted we managed to keep everything together and got you SOLD! The kind words are greatly appreciated indeed. Best, David

5/5

Google

Garrison Estates were an absolute pleasure to deal with. Hugely knowledgeable about my borough, dedicated personal service, pleasant to deal with. They went over an above for me; sorting out my rental, suppliers, elec certificate etc and ensuring the tenants were checked properly. Always answered/returned phone calls, were on top of everything and made renting my flat a stress free experience. Recommend for sale or purchase/rental

Caroline · 14 June 2022

Agent replied · 13 June 2024

Thank you so much Caroline! It was a pure delight and so much fun assisting you with your move. You are very missed, London is missing very much already! Please come and visit us soon.

5/5

Google

We recently rented with Garrison Estates. They were exemplary. Very easy to deal with, quick to reply and fix any issues and extremely friendly. I have dealt with a lot of estate agents all around London and had less than excellent experiences with most but Garrison Estates have been a joy to deal with.

Chris · 19 July 2023

Agent replied · 13 June 2024

Thank you so much for your kind words Chris. We are so happy to have assisted your family with your next move and that the landlords have decided to go ahead with you. We are hoping to see you around very soon. Take care, Kay & Alba

5/5

Google

Great service and very responsive. David has been really helpful with the whole process. Would definitely recommend!

Rebecca · 14 June 2022

Agent replied · 13 June 2024

Thanks Rebecca! It was great working with you! I hope you have a great time in the apartment! Enjoy! Best, David

5/5

Google

This was my first time working with Garrison Estates but definitely won’t be my last. The sale of my house went through so quickly and smoothly. Couldn’t have been easier. Usually selling a house is pretty stressful but there was actually zero stress as Kay managed everything so well. Highly recommend him. In fact have already recommended him to my friends who are now also working with him too! 10/10!

Caroline · 14 June 2021

Agent replied · 13 June 2024

Thank you so much Caroline for your kind words and your recommendations. It is always a pleasure working with you, we were a great team together! Your positivity and desire to always help when needed has made a great difference. I am very much looking forward to be working with you soon again. Have a great summer time, Kay.

5/5

Google

I had a positive experience while communicating with Garrison Estates. They were prompt in providing information about the renting process and throughout. Alba especially went above and beyond and has proactively reached out to inform me about the current situation of my end of tenancy process.

Dragos · 16 December 2023

Agent replied · 13 June 2024

Hello Dragos,😊 Truly appreciate your kind words about my effort and I am glad I was of help. I wish you all the best! Alba …

5/5

Google

Really good experience with these guys, who knew home buying could be that this straightforward- they really allowed everything to go through smoothly and quickly and even took into account personal concerns and requests. Pleasantly surprised! Good vibes all the way

Sophia · 15 March 2024

Agent replied · 13 June 2024

Hi Sophia, Thanks for the positive vibes back! It was a pleasure to help and I hope you're settling in well to your new surroundings! We did seem to sail through the process, in fact your purchase was probably the quickest completed in the past few years. If you need us moving forward, just reach out and we're always happy to help. Best, David

5/5

Google

Our long search across North, North West and West London for a house allowed us to meet many many estate agents. An agent that deserves a shout out is Kay in Notting Hill. I wish we had met Kay earlier in our quest! Genuine, professional, honest and full of local knowledge.

Olga · 14 June 2023

Agent replied · 13 June 2024

Thank you so much for your kind words Olga! From the moment we have discussed, I could tell you knew exactly what you were looking for and will make it happen soon. It is a shame I didn't have the right property for you, I am very glad you did find it eventually and have now moved back to London! I wish you loads of great time there, please think of me when you decide to move in many moons.

5/5

Google

Great customer service from Natalie and Alba. Our moving process was smooth and fast. They answered all our questions in the blink of an eye and didn't hesitate to help us sort out some issues during the tenancy. We are truly happy to rent through this agency.

Raffaella · 17 September 2023

Agent replied · 13 June 2024

Ciao Raffaella! Natalie and Alba here! We're both thrilled to read your kind words. It was our pleasure to assist you throughout the moving process and property issues. It's so rewarding to know we made a positive impact on your experience and If you ever need anything in the future or have any questions, remember we're just a phone call or email away. Warmest wishes! Alba & Nat

5/5

Google

Great customer service from Natalie and Alba. Our moving process was smooth and fast. They answered all our questions in the blink of an eye and didn't hesitate to help us sort out some issues during the tenancy. We are truly happy to rent through this agency.

Raffaella · 26 August 2023

Agent replied · 25 August 2024

Ciao Raffaella! Natalie and Alba here! We're both thrilled to read your kind words. It was our pleasure to assist you throughout the moving process and property issues. It's so rewarding to know we made a positive impact on your experience and If you ever need anything in the future or have any questions, remember we're just a phone call or email away. Warmest wishes! Alba & Nat

5/5

Google

Garrison Estates are excellent, professional, transparent and efficient. Luca provided expert advice throughout, and his great relationships with other professionals made the process incredibly easy and thorough. Highly recommended!

Nicola · 22 August 2024

Agent replied · 9 December 2024

Thank you so much for the review and kind words Nicola, it was a real pleasure dealing with you and I hope you are very happy in your new home. Stay in touch. Luca

5/5

Google

Unlike any other estate agent i've dealt with to be honest. Kay has great integrity and is always straight and helpful. I've never known an estate agent be so truthful to be honest. And as a result all parties feel safe and in good hands. I have already recommend Garrison Estates to friends as a result.PositiveResponsiveness, Quality, Professionalism, Value

Rosco · 14 June 2022

Agent replied · 13 June 2024

Thank you so much for your very kind words Ross. It was such a pleasure working with you on both accounts, this is only the beginning of a long-term business relationship.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Garrison Estates's Google reviews

Questions about Garrison Estates London

How many reviews does Garrison Estates London have?

Garrison Estates's London office has 304 reviews across 1 platform: 304 on Google.

What is Garrison Estates London's rating?

Garrison Estates London is rated 5.0 out of 5 across all 304 reviews, and 5.0 out of 5 on Google from 304 reviews.

Has Garrison Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Garrison Estates, London won Gold.

Where is Garrison Estates's London office?

Garrison Estates London, 22 Notting Hill Gate, London, W11 3JE.

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