Trusted Agent profile · London
★★★★★
227 reviews across 2 platforms
47 Great Eastern Street, London, EC2A 3HP
Fraser and Co's office in London, at 47 Great Eastern Street, is rated 4.4 out of 5 across 227 reviews on two platforms, including 168 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGemma helped me out with an earlier move that went smoothly. She is very kind, caring and she’s always available. Great person!
Dear Ana Maria Cristea, Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Gemma. Thank you so much for your kind words we will ensure these are passed onto Gemma :) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleHad the pleasure working with Ariel, he is a fantastic and incredible agent at Fraser & Co. Wishing him all the best!
Dear Yu Siow, Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Ariel. We are delighted to hear your kind words regarding Ariel, we will ensure to pass these onto him :) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleGreat experience w/Tabby - super responsive and very professional
Dear Sam, Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We will pass on your kind words to our Team in City & Shoreditch. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleMe & my partner are very happy with the service, Nicholas has helped us find a great place in Lewisham - very knowledgable, quick responses and great communication. Highly recommend
Dear Manuela, Thank you so much for giving our Shoreditch branch a 5-star review in particular Nicholas. We are delighted to hear that Nick helped you find your property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place! If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
TrustpilotI have been using Cuttly on a free plan…
I have been using Cuttly on a free plan and had some problems with some German special characters (umlauts link ö and ä, sharp s) in the redirected full-link als parameter. I received very fast response and they solved the problem on the same day! Great support for a free plan - very unusual.
1/5
GoogleAwful company - do not recommend. Rabia especially is unhelpful and unprofessional.
Dear Louanne, We were sorry to learn of your dissatisfaction and will do our best to resolve it. We can see that you were tenants of ours at Marner Point. We will raise this internally as a complaint and our Operations Director will conduct a review of the process including reviewing the check in and out reports which are prepared by an independent clerk. We will respond directly to you within seven days. Best wishes, Fraser & Co
5/5
GoogleFraser and Co were great. Rented a flat through Nick who was very helpful the whole way through, made the paperwork and references really easy. We are very happy
Dear Ben, Thank you so much for giving our Shoreditch branch a 5-star review in particular Nicholas. We are delighted to hear that Nick was helpful and made the process really easy for you. We hope you enjoy your new place! If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
TrustpilotProblem Solved so Quickly
I have shared a wrong links with peoples which need to corrected on urgent basis. I feel panicked and emailed them. They have shared the link how to resolve it and it worked perfectly. This was real quick and life saving for me! Thanks a lot to their instant, quick and helpful support!
5/5
GoogleVery professional service, staff very friendly and very efficient. Helped me find my dream apartment!
Dear Sheng Liu, Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We are delighted to hear that Tabby helped you find your dream apartment. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleGreat team - very nice and proactive. Always ready to go an extra-mile in order to provide the best services to their clients!
Dear Peter, Thank you so much for giving our Shoreditch branch a 5-star review. We are delighted to hear that they have been looking after you so well and providing a great service. We will pass on your kind words to the team. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
TrustpilotMy experience good
My experience good. Lift and generator servicing my Pro personal work....?
5/5
GoogleWanting to move closer to Central London, Nick Mott found me an ideal flat in Shoreditch. He is both respectful and professional.
Dear Dan, Thank you so much for giving our Shoreditch branch a 5-star review in particular Nick. We are delighted to hear that Nick helped you find your ideal place. We hope you enjoy your new apartment. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleGreat service, I highly recommend this agency in London!
Dear Davide, Thank you so much for giving our Shoreditch branch a 5-star review. We are delighted to hear that you think our service is great and that you highly recommend us :) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleRented an apartment from Gemma, great service!
Hi Pollie, Thank you so much for giving our Shoreditch branch a 5-star review in particular Gemma. We are delighted that Gemma provided a great service for you on your rental journey! If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleProfessional and prompt service on buying my flat and experienced estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Dear Vlassis, First of all congratulations on purchasing your property and secondly thank you so much for taking the time to leave such a great review, it is so nice to hear your purchase was so prompt and professional. Best wishes, Fraser & Co Team
5/5
TrustpilotBest url shortener product in the market!
The platform and customer support is awesome and happy customer for last 4 years!
4/5
GoogleGeorgia has be helpful and very responsive throughout the whole whole process.
Hi Natasha, Thank you so much for taking the time to write this review for Georgia. We will be sure to let her know what a great job she is doing! Best wishes, Fraser & Co Team
5/5
GoogleI had a pretty good experience with Georgia, things were done promptly.
Dear Sita, Thank you so much for taking the time to write your review. We are delighted to hear you had a great experience with Georgia, we will pass on your kind words to her. Best Wishes Fraser & Co Team
4/5
GoogleIt was overall a good experience and Gemma found the apartment of my dreams :)PositiveQuality
Hi Dami, Thank you so much for the 4 stars! We are so pleased your found your dream apartment with Fraser & Co. We will pass on your positive feedback to Gemma. Best wishes, Fraser & Co Team
5/5
TrustpilotA fantastic team is working on this…
A fantastic team is working on this project. Support works very quickly and always responds to any queries. A few times we asked for tools they didn't have, and they immediately developed a solution specifically for our needs.
1/5
GoogleArranged a flat viewing over the phone but the estate agent never turned up.
Dear Joshua, I am so sorry to hear this happened. I have spoken to the negotiator directly and they will be in contact with you shortly. Kind regards, Fraser & Co Team
5/5
TrustpilotPerfect
Since I have known cutt.ly I have not used another service to shorten urls.With the free plan, it already gives me everything I need. I don't want to imagine paying!Their technical support, second to none. Response and solution in less than 4 hours.It is a pleasure ...
5/5
GoogleFraser's help on our property is great.
Hi Raymond, Thank you so much for taking the time to review us and a even bigger thanks for the 5 stars! Have a lovely day, Best wishes, Fraser & Co Team
5/5
TrustpilotExcellent Service For Us
Cutt.ly is a very nice and straightforward URL shortener, with beautiful dashboards and an easy to use API. Moreover, I’ve have very positive interactions with the support team, who answered my requests promptly and in a satisfying way. Can recommend!
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