Trusted Agent profile · London

Franklyn James London reviews

4.4

★★★★★ Great

253 reviews across 3 platforms

60 Westferry Road, London, E14 8JE

Franklyn James's office in London, at 60 Westferry Road, is rated 4.4 out of 5 across 253 reviews on three platforms, including 168 Google reviews rated 4.7.

Google logo

4.7 / 5

168

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Trustpilot logo

82

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Such a great service me and my partner had. We were very lucky to be looked after by the exceptional agent George who was and still very helpful during the whole process with property. Totally recommend Franklyn James!

Janira · 10 June 2020

5/5

Google

Professional, helpful and very friendly service received from Vanessa at Franklyn and James. I recommend this team.

S · 10 June 2023

5/5

Google

Umar provided very good service!

Zoe · 11 March 2024

1/5

Trustpilot

The worst estate agent i have ever…

The worst estate agent i have ever seen. After sign the contract, they never care your problems and never raise this problems to landlords. Don't work with them. Never.

Oguz · 7 February 2022

1/5

Trustpilot

Mark Kimber - poor quality agent

Mark Kimber - Do not ever ask him for rent advices. He wasn't helpful at all.

Long · 22 May 2023

5/5

Google

It has been a pleasure renting with Franklyn James. Very diligent and helpful team. I would definitely recommend them. They move quickly and deliver on time. Very rare to find a estate agents like this.

A · 10 June 2020

5/5

Trustpilot

Really good experience with Franklyn James

I had a really good experience with Franklyn James and George. He dealt with all my questions and requests with urgency and professionally, and helped to complete last week.

Ruta · 27 June 2021

5/5

Google

Absolutely wonderful!

Angela · 10 February 2024

5/5

Google

I have been using the services of Franklyn James for the last three years for both rental as landlord and sale of property and I have been very satisfied with their profession and prompt services

Zaher · 11 June 2019

4/5

Google

We told several estate agents the type of property we we looking for and Jamie at Franklyn James came up trumps! The whole process taking about three months from our first viewing to moving in.

Sue · 11 June 2019

5/5

Trustpilot

Just found a new place to rent and…

Just found a new place to rent and everyone we dealt with was incredibly efficient and helpful, James and Danny in particular. I would recommend using Franklyn James.

Jonathan · 20 June 2021

1/5

Trustpilot

Not happy at all

Not happy at all. Terrible experience

Jey · 22 October 2023

5/5

Google

Great experience, managed to get a good price on the flat and negotiate on our move in date effectively. Look forward to moving in next month.

George · 10 June 2021

5/5

Google

Mark K. is currently helping us through our tenancy application and has been friendly, attentive and superb at keeping touch throughout. Thank you, Mark!

Rory · 10 June 2021

5/5

Google

Jamie and Mark are very helpful and understanding. They provide us enough advance notice to manage the viewings. I have confidence that they will sell the property on my behalf.

Tasha · 11 June 2019

5/5

Google

Good exp. working with Mark Kimbers.

Shivani · 10 June 2023

4/5

Trustpilot

Charlotte Ashton helped us in the…

Charlotte Ashton helped us in the viewings with her professional knowledge. She does not seem to be a trainee. We appreciate.

MC · 4 September 2021

5/5

Trustpilot

A reliable Agency

I have been dealing with Franklyn James for around ten years now. They are very professional and reliable.I would always recommend them.

Stephen · 24 June 2021

5/5

Google

I have had the best experience with George at Franklyn James, he was an extraordinary support along the way. I felt really in good hands. Definitely recommend!

Stephanie · 11 June 2019

5/5

Google

Just rented a flat from Franklyn James. Juan (Bailey) was very helpful, he communicated our concerns and requests to landlord very well and ensured a smooth deal.

Gaurav · 11 June 2019

4/5

Trustpilot

Professionalism and optimism

George maintained a high level of professionalism and optimism in the face of a number of complications and missed deadlines.

Rajai · 18 June 2021

5/5

Google

Very friendly and helpful team of professionals (I was working with George and Kweku). Very happy about the flat and any help from them.

Anna · 10 June 2020

1/5

Google

Rating only, no written review.

John · 16 March 2026

5/5

Trustpilot

Very happy with support and help…

Very happy with support and help provided. Highly recommend. Thank you very much Adnan and George.

Alfie · 14 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Franklyn James's Google reviews
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