5/5
GoogleWe've had a fantastic experience so far, especially with our agent Charlotte Rule. She is very professional, always responds to us very quickly and does her best to find us our perfect home.
Trusted Agent profile · London
Frank Harris and Co London reviews
★★★★★
625 reviews across 2 platforms
87 Long Lane, London, EC1A 9ET
Frank Harris and Co's office in London, at 87 Long Lane, is rated 4.7 out of 5 across 625 reviews on two platforms, including 416 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI had experience dealing with three…
I had experience dealing with three members of Frank Harris &Co staff, they are so friendly and professional, I would highly recommend the agency. From viewing , following up, negotiations each stage are well presented! I can name Lorenzo Ronconi.
5/5
TrustpilotRecommended
I had a very positive experience of both selling and letting a property with Frank Harris. They were friendly and easy to work with but also proactive in achieving a sale of my property. I would definitely recommend them to others.
5/5
TrustpilotFrank Harris has always been the agency…
Frank Harris has always been the agency looking after my properties. Very professional and efficient service. My property was let by Neil andhis team within days of going on the market. Excellent service all the way up to tenants moving in.
5/5
GoogleExcellent service; responded quickly to my initial enquiry; provided market insight and advice and expertly marketed my property, rapidly securing several good offers; would certainly recommendPositiveResponsiveness, Professionalism
4/5
TrustpilotI quite enjoyed my day with Lorenzo…
I quite enjoyed my day with Lorenzo Ronconi, who guided us through an initiation to the Barbican. Courteous and knowledgeable he was the perfect person to help us find our feet, and I'm very impressed
5/5
TrustpilotGreat service
Very positive experience of the Frank Harris Barbican office so far. We’ve done a few viewings with Lorenzo who is friendly and easy to deal with and is very knowledgable about the Barbican estate.
5/5
GoogleI've used Frank Harris consistently for properties that I own and rent out for the past 5 years. The standard of tenants is vey high and all of the team are extremely helpful and efficient. Highly recommended.
5/5
TrustpilotFrank Harris were very helpful
Frank Harris were very helpful and friendly. Further down the chain, things were difficult but Frank Harris provided excellent service for my purchase. They provided relevant information as well as coordinating the transaction.
5/5
TrustpilotVery knowledgeable
Both Lorenzo and Jamie have been exceptionally helpful and patient, helping us as we search for the right property. They are both happy to put themselves out and go the extra mile.
5/5
TrustpilotLooking for a flat in the City of…
Looking for a flat in the City of London. Difficult task. Lorenzo did a great job with good and fair advice, and an excellent and efficient viewing process.
5/5
GoogleFrank Harris has managed my flat in London since 2004 and their service has been excellent. I highly recommend them for anyone living abroad who wants a trustworthy agency.
5/5
TrustpilotThanks guys
Thanks guys - great job in a difficult market. Really appreciate the weekly updates, something I haven’t seen all agents.Would recommend!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Anastasiya, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
TrustpilotReally impressed with frank harris
Really impressed with frank harris. Jamie and Tina provided excellent advice all the way through the process. Would definitely use again.
5/5
TrustpilotGood service ❤️ Highly recommend
Rating only, no written review.
Agent replied · 2 June 2026
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Asha
3/5
GoogleDo you have email?
Agent replied · 16 April 2026
Dear Sky, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@frankharris.co.uk, I will make sure this is dealt with. Kind regards, Asha
5/5
TrustpilotI've used Frank Harris as letting…
I've used Frank Harris as letting agents for several years and they've always been helpful and efficient.
1/5
GoogleRating only, no written review.
5/5
TrustpilotLorenzo Ronconi
Very helpful indeed. A pleasure to deal with from beginning to end.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotWould Recommend Frank Harris
Great, professional service from Neil Dawson at FrankHarris. Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Frank Harris and Co London
How many reviews does Frank Harris and Co London have?
Frank Harris and Co's London office has 625 reviews across two platforms: 416 on Google, 209 on Trustpilot (across the whole business).
What is Frank Harris and Co London's rating?
Frank Harris and Co London is rated 4.7 out of 5 across all 625 reviews, and 4.9 out of 5 on Google from 416 reviews.
Has Frank Harris and Co won any awards?
Yes. In The Trusted Agent 2026 awards: Frank Harris and Co, London won Platinum.
Where is Frank Harris and Co's London office?
Frank Harris and Co London, 87 Long Lane, London, EC1A 9ET.
