Frank Harris and Co London reviews

★★★★★ 5/5

Trustpilot

I recently had a viewing with Jasmine…

I recently had a viewing with Jasmine from Frank Harris Barbican. Her knowledge of the Barbican was very impressive. She answered all my questions and even took the time to show me around the gardens and Barbican centre. I would highly recommend Frank Harris!

Joshua · 19 February 2026

★★★★★ 5/5

Trustpilot

Freddie was amazing from start to…

Freddie was amazing from start to finish. He made the whole process easy and stress-free for me. He was always quick to respond, super helpful with any questions, and genuinely friendly and approachable. Would recommend him to anyone looking to find a flat!

Romilly · 24 February 2026

★★★★★ 5/5

Google

Took me a while to find the perfect flat!! But with the help of Yas I finally found it. We are so happy. Could not recommend Yas enough, very professional and really good at what she did. 5 stars

Misty · 26 March 2026

★★★★★ 5/5

Google

Adam Dean is the best estate agent I have come across after seeing over 30 properties in London. I have seen first hand how several agencies and estate agents will not highlight potential risks even when this could cause you financial liability in the tens of thousands or possibly bankrupt you. Adam puts his client's best interest first and helps them navigate an extremely complex market safely. I highly recommend him.

H · 16 March 2026

★★★★★ 5/5

Trustpilot

Jasmine Forster excelled!

Jasmine Forster was absolutely excellent. We told her our vision and she made it happen in less than a week. Fantastic service and communication skills. I would totally recommend her to a friend and work with her if needed in future!

Saffron · 20 February 2026

★★★★★ 5/5

Google

Really professional firm (not always the case in London!) Thanks for making our search a lot easier and big shout out to Lottie for being personable, approachable, and listening to our needs. We appreciate it!

Jared · 26 March 2026

★★★★★ 5/5

Google

Thank you Lottie for your excellent work in understanding my requirements and going above and beyond to show me amazing properties. Will forever be grateful! Look forward to working with you again in the future.

Elliott · 26 March 2026

★★★★★ 5/5

Google

Frank Harris & Co helped me find the two bed that was perfect fir my needs. Thanks to Yasmin for high-quality steps whilst engaging with myself & the landlord to make it all happen!

Cspookz · 26 March 2026

★★★★★ 5/5

Google

I dealt with Lottie Cavill and she did everything to perfection. From the start of the viewing all the way till me and my partner moved in. Could not recommend her more !

Jack · 26 March 2026

★★★★★ 5/5

Google

We had a very positive experience with Frank Harris, specifically with our agent Bujar. He was very helpful in assisting my husband and me to find a flat that matched what we were looking for. Bujar was always responsive, guiding us through the entire process, from reference checks to communicating and negotiating with the landlord on our behalf. His professionalism made the entire process go smoothly. We highly recommend Frank Harris, especially Bujar, for anyone looking for a great flat and reliable service!

Arfenia · 18 October 2024

★★★★★ 5/5

Google

I recommend bujar to you, he is an excellent real estate agent. Empathetic, but also very professional giving professional advice. It was a pleasure to meet bujar while renting in London. He was very keen to help me find the house I wanted and I recommend bujar to anyone. The following is in Chinese. Bujar is really nice to my family. If you are looking for a house, you can contact him. Just come to this agency and say his name.

Han · 16 October 2024

★★★★★ 5/5

Google

I had a really good experience with Yasmin Jackson when looking for a rental property with my friends. Yasmin was really helpful and I would recommend her services!

Ellie · 26 March 2026

★★★★★ 5/5

Google

We had a wonderful experience with Bujar. He went above and beyond to assist us in our flat search, putting in a tremendous amount of effort and thought into showing us various properties. Despite our busy schedules, Bujar accommodated us by working after hours to ensure we found the right place. Although we ultimately didn't sign with this agent due to a change in our preferred location within London, we wanted to express our sincere gratitude for his exceptional commitment and dedication. His professionalism and attentiveness made the process smooth and enjoyable. We highly recommend Bujar and Frank Harris & Co for anyone searching for a property in London. Thank you once again, Bujar, for your outstanding service!

Aleksandra · 26 May 2024

★★★★★ 5/5

Google

Lottie was excellent. Great service, speedy responses and a pleasure to work with

Albert · 11 June 2026

★★★★★ 5/5

Google

Lottie was a big help through everything. She answered any questions i had and explained everything very well. Excellent experience thanks to Lottie.

Daniela · 26 March 2026

★★★★★ 2/5

Google

I was attempting to guarantee a tenancy with this firm. Although the firm themselves were perfectly friendly, they have outsourced their referencing/income verification etc to a 3rd party firm LetAlliance, who were next to useless. This lets Frank Harris down, and the fact that it is an outsourced part of their service is really no excuse...

Michael · 11 July 2026

★★★★★ 5/5

Google

Lottie was incredible, so helpful and lovely! Helped me massively with my search, was very personable and trustworthy. Thanks again Lottie!!

Lucas · 2 April 2026

★★★★★ 5/5

Trustpilot

Superior management of our flat

We have been renting our flat in central London for years -- with different companies. But Frank Harris has been the best by a long way. They found someone to rent it very quickly but, most important for us, they manage the rental (collecting rent; certificates; repairs; any minor and major problems) with efficiency and care, meaning the whole process is stress-free for us and the tenant. Highly recommended.

Joanna · 20 March 2026

★★★★★ 5/5

Trustpilot

I found Frank Harris & Co super helpful…

I found Frank Harris & Co super helpful and responsive, especially Zac Purssord he helped us throughout our tenancy agreement process and ensured we felt supported. Would definitely recommend!

Muireann · 11 January 2026

★★★★★ 5/5

Google

I've had a great experience dealing with Bujar - he took the time to really listen to my property requirements and and he has shown me some great properties. I'm from NZ so I'm not the most familiar with central LDN and how the renting process differs here to back home, but Bujar took the time to explain how everything works and went above & beyond in showing me the neighbourhood. The offer process was really seamless and I felt truly supported every step of the way. It took away all my anxiety about the process and I highly recommend Bujar and the team at Frank Harris Bloomsbury & Kings Cross to anyone looking to find their next home. Thank you all so much for being such great humans!

Ash · 27 March 2024

★★★★★ 5/5

Google

Lottie was extremely helpful in understanding processes of buying property. She was very patient and answered any questions I had.

Stella · 26 March 2026

★★★★★ 5/5

Google

Yasmin was very professional and helpful during my property search, would definitely recommend to anyone looking in the Bloomsbury area!

Sarah · 26 March 2026

★★★★★ 5/5

Google

We are so glad we walked into Frank Harris in Bloomsbury when we started looking for a flat in the area. Eleanor Edmeades helped us find the one we wanted. She was energetic and responsive, as well as friendly and knowledgeable. We’d seen many properties in the course of our search but she understood what we’d like. She has considerable judgement and maturity and we highly recommend her.

Gopa · 26 March 2026

★★★★★ 1/5

Trustpilot

Poor experience

We were told that the flat would be deep cleaned and ready for us when we moved in, but this turned out not to be the case:- there were unwashed dishes in the dishwasher when we moved in - the (removable) sofa covers were not washed, though I specifically asked before signing the contract - the washing machine was not working and we had to wait for a new one to be delivered - I asked if the old machine would be removed and the new one installed and Frank Harris assured me that it would. But of course, when the new machine arrived it was dumped into my entryway and the delivery man told me he was not asked to remove and install. - the front door didn't shut properly- the shower was broken Throughout our stay, Frank Harris did not keep us informed of many things, such as building inspector visits. There was an incident where there was no water in the entire building for a day, and there was 0 communication from Frank Harris - we had to ask our neighbours to forward their emails to us so we could be kept in the loop. Frequently when there were issues with hot water or the elevator breaking down, Frank Harris would tell me to go contact building management and sort it out myself. I asked who my building management was and how I could contact them, and the Frank Harris rep told me they didn't know. I was also never given a key to the mail cupboard and had to ask a neighbour if I could borrow theirs to make a copy. Frank Harris seemed to know absolutely nothing about my building or my flat

C · 8 March 2024