Trusted Agent profile · London
★★★★★
388 reviews across 1 platform
225a Chiswick High Road, London, W4 2DW
Foxtons New Homes's office in London, at 225a Chiswick High Road, is rated 4.4 out of 5 across 388 reviews on 1 platform, including 388 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe were really lucky that Rumi Lepitcheva was the agent who helped us find our new apartment. She has been more than helpful and available every time we had a question or needed help or more information. I give Foxtons five stars for having an agent like Rumi.
5/5
GoogleWe had been contracted to another Estate Agent in the area who had advise us to take a considerable price cut to build interest. Dominic Best @ Foxtons took the listing at the original price and achieved close to asking. Their confidence in being able to deliver the numbers and professionalism from beginning to end of the process were of tremendous assistance.
1/5
GoogleMinus five star if I could. No one response after paying. but before they contact you ten times a day even after work times. I've rented a flat, paid two weeks before moving in and now three weeks after moving in still waiting for properties's issues. balcony door wont close, my son and pregnant wife have got a bad cold No one response
Hi, please could you email us on social@foxtons.co.uk with your details so we can look into this for you with the relevant department asap? Many thanks, Sophie.
5/5
GoogleWe had a great experience with Foxtons. Joseph Smith was incredibly efficient and communicative - he helped us find the perfect home to rent in Chiswick. We viewed the house in the morning and had an offer submitted and approved within 24 hours. Thank you so much!!
1/5
GoogleMade an offer, the landlord accepted, paid the deposit, signed the contract, made all arrangements for moving (like hiring a storage place, sorting out accommodation for the weeks prior to my moving) and I was told by the agent the place was already mine. But just now I was told the landlord had accepted a different offer and I'm left with no house. Outrageous... Not professional at all. Do never go with them...
Hi Albert, we're sorry to hear this, this is not the experience we'd expect you to have when working with us. We will be following up with the Chiswick team to look into resolving this situation for you.
5/5
GooglePedro’s is very friendly and super helpful finding the perfect flat for us! Thank you Pedro
5/5
GoogleNarean from the Chiswick Foxtons branch has been so helpful in trying to secure us a home for our relocation. He’s gone above and beyond to source us a home over the past few months, and we’re so grateful!
Hi Dania Riad, Thank you for your review! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleThe best service from Pedro you can expect. He is a very patient man, he helped us very well. He found us a great place, I can't wait to move to it. If it was possible to give 100 stars, I would. Maximum understanding of customers and very good attitude towards them. Thank you very much 😀 …
5/5
GoogleMs. Harriet Dickinson is the best agent I have ever met. She is very considerate and details minded on what I need on renting, very patient, polite, extremely friendly and professional! I definitely recommend her to all of you as she is superb. 👍👍👍 …
5/5
GoogleI can’t thank Joseph enough for finding us a wonderful home and for supporting us endlessly through every step of the process. Communication from him, and the whole team, has been excellent. Would highly recommend Foxtons to anyone looking - definitely ask for Joseph!
5/5
GoogleBrilliant service from Asha and Adam. I’ve just sold at asking price which I’m thrilled about. Always available on the phone. 5/5. A+ for service. Thank you.
Thank you Andrew Benjamin for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleI feel extremely lucky to meet with Narean, as my ongoing flat search for weeks was turning into the most stressful experience. He is professional, knowledgeable and communicative - more than any agents you can work with in the area. He generously took time listening what my needs and limitations are, drove me around to show several options and at the end gave me a tremendous help for getting the perfect place despite of slim chances. Thanks again Narean for sharing your valuable insights about the overall rental market and the process of renting along the way. No doubt, I highly recommend!
5/5
GoogleAngus was the estate agent who handled the viewing, purchase for me. He was communicative, pleasant and a true working professional. Thank you so much for your cooperation, a credit to your profession.
5/5
GoogleGabby helped us find our dream flat, she was professional and really friendly. She went above and beyond to help us and communicated really well the whole time. Thank you Gabby and Foxtons
5/5
GoogleBruno was everything you would hope from a great agent! Professional, honest and friendly! There was no pressure from him either which I really appreciated. Same goes for Joseph ( I was between minds to rent or buy). Best estate agents in Chiswick!
1/5
GoogleIn August Foxton's have been advertising studio flats. I've emailed but never got a response back for a week, so I emailed again and didn't get a response back again. So I went to the store and receptionist couldn't find the flat in the system, although it was still advertised and I presented it to her. She then called someone and that someone within 10 seconds before even hearing the full details of the flat just said the flat has been let... ridiculous.
1/5
GoogleDisorganised right from the beginning of our tenancy right through to the end. When we moved in, we had to call Foxton's for a lot of the previous tenant's belongings and bags of rubbish to be taken away, and a few of the things in the flat were not working as expected/broken, so it appears a thorough check had not been carried out prior to us moving in. Another issue to flag is that they will try to keep your tenancy deposit after moving out without comparing the check-out report to the inventory and deduct money for 'damages' that already existed at the start of the tenancy. It is their job to compare both documents to make decisions about the tenancy deposit fairly, but alas, they didn't do their job on this occasion (our property manager was Tamara). Be mindful that they'll try to do this and raise a dispute if it happens.
1/5
GoogleI was cheated by foxton and no body helped me, I rented an apartment in Chiswick and I was in hurry to get the contract to register my only son to the Belmont school , after I paid the 6 months rent in advance they did not answer my phone any more and they never came to clean the apartment and do the painting. We forced to live in a very bad condition as we had no choice but to stay . After they got the money they clearly told me landlord not agree to fix the issues and you have to fix every thing your self . It was a big hole at the corner of the toilet full of dorms and my son always afraid to go washroom in this apartment . I hope this review help other people not to risk their life with this real state . I will never forgive them
5/5
GoogleBuying a house was not an easy process but finally we made it. All thanks to Adam who was extremely helpful at all stages - patient, understanding and super friendly. Highly recommended
5/5
GoogleKatie, from the Foxton branch in Chiswick, is one of the friendliest letting agents I've ever met. Because I was new to the country, I was anxious, but Katie made sure she understood my budget and requirements before taking me to viewings.
5/5
GoogleLovely estate agents. Narean and Elena answered all questions during viewing, was very accommodating, Narean was also helpful confirming information while also finalising tenancy details. Quick turnaround, Ideal
5/5
GoogleWe worked with Harry and were very pleased with the service we received. Harry went above and beyond for us and he was very professional. He is an asset to Foxtons
5/5
GoogleI recently had a great experience house hunting for a property in London with Elise from Foxtons. She understood the requirements and showed me the relevant properties with much patience and enthusiasm!
Thank you Aakanksha Bhatia for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleThank you Gary, very pleased with the way everything has been taken care of. Thrilled to be moving in to our ideal home!
Hi there, thank you for taking the time to leave your review of Gary - we'll be sure to pass on your kind words. We hope you enjoy your ideal home!
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