Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDear Harry,
Thank you for your Email of today. Trust you are also well and as hard at work as usual.
My mother & I have been very pleased with the service from Foxtons throughout the process of selling her flat.
We have always found everyone very polite, friendly and of valued experience in their field. We are very happy to feedback that we are truly thankful for everything and the success we have had with Foxtons!
Harry, we want to thank you for your very kind, efficient & valued attention for all the assistance and support you have extended to us during this business matter and to say that you have dealt with all matters pertaining with great professionalism throughout; I surely hope that Foxtons are appreciating you on their team of staff!
So anyway Harry we will catch up when the next step happens. Keep us informed, as usual, Bye for now.
Clara & Agnes
Clara · 15 June 2016
★★★★★ 5/5
GoogleI have had a great experience with Lianne Christie from Foxtons, It is the first time that I rent a house and she has been very professional, kind and efficient, willing to help in the whole process that involves looking for a suitable house and renting it. thank you very much ☺️ If I could I would give you more than 5 stars.
Estefani · 14 June 2022
★★★★★ 5/5
GoogleFantastic experience looking for properties to rent.
Had the great fortune of having the exceptionally personable, professional and enthusiastic Richard looking after us. Great, honest advice, with fantastic insights into the local areas.
Can wholeheartedly recommend Foxtons for lettings in London.
Sean · 14 June 2020
Agent replied · 13 June 2024
Thank you for your review Sean, we're happy to know that Richard was able to provide such a knowledgeable service during your property search. Best wishes to you in your new home!
★★★★★ 5/5
GoogleWe had a great experience with Manon, she was very diligent and gave us great advice as we were searching for our rental property. She found and showed us properties that were within our budget and quickly sent us any new options to view. I would happily recommend working with Manon!
Katie · 19 July 2023
★★★★★ 5/5
GoogleWe had an excellent experience with Carlos. He only showed us properties that genuinely met our requirements. We were being picky but he understood everything well and was v helpful with questions and concerns. The viewings were really relaxed which helped us work out if the properties were right for us. Thanks!
Lili · 14 June 2023
★★★★★ 5/5
GoogleHaving dealt with countless estate agents in my property search over the last couple of months, I can say with conviction that Melisa from Foxtons has been by far the most considerate and discerning in suggesting properties befitting my specific preferences. Thank you for all your help, Melisa.
Ian · 17 September 2023
★★★★★ 1/5
GoogleTerrible service. We had issues from day 1 with our tenancy. The staff are completely unprofessional. At the end of our tenancy we had to lodge a dispute to get our deposit back, as foxtons refused to offer any service.
Chris · 14 June 2020
Agent replied · 13 June 2024
We're sorry to hear that you did not have the experience you expected during your tenancy. We take our customer service very seriously and this certainly isn't how we'd expect your tenancy to proceed. We'd be keen to look into any issues you may be/have been having - if you would like to reach out with your contact details or property address we'd be happy to do this for you.
★★★★★ 5/5
GoogleAndrea from Foxtons has been our point of contact for selling our flat. We’ve always found Andrea incredibly friendly, helpful and professional. She has been good a answering our questions and we’ve found her very responsive. She is a real credit to the Foxtons team and a pleasure to deal with.
Richard · 14 June 2023
★★★★★ 5/5
GoogleHad a great experience thanks to my agent William Cooke. Very personable and supportive throughout. Helped to smooth what was a pretty challenging process! Thanks Will
Sam · 15 June 2019
★★★★★ 5/5
GoogleVery helpful and responsive in handling our purchase
Jon · 16 June 2025
★★★★★ 5/5
GoogleI had an excellent experience dealing with Carlos. He was always very responsive/punctual and got a feel for what I was looking for, sending me and showing me properties that matched my requirements and taste. He was definitely the most trustworthy estate agent I dealt with in my property search.
Rachel · 14 June 2023
★★★★★ 5/5
GoogleHad a great experience finding our rental with Manon, she ensured I was well informed throughout the process and made sure it all went smoothly!
Fiona · 2 November 2024
★★★★★ 5/5
GoogleWe were lucky to have FORTUNE from Foxton Brixtons help. He did extensive background research, in our chosen area, in order to help us make well informed decisions. He made a point of really understanding our needs and preferences.
Natasha · 15 June 2019
Agent replied · 13 June 2024
Thanks for the great feedback Natasha. Will be sure to pass your feedback on to the Brixton team.
★★★★★ 1/5
GoogleStaggering levels of incompetence at this foxtons branch. By far the worst estate agents I've ever used. Will never use them again. Avoid them like the plague if you canNegativeResponsiveness, Quality, Professionalism
James · 14 June 2021
Agent replied · 13 June 2024
Hi James, we are very sorry to hear you feel this way. If there is anything we can look into for you and escalate please could you contact us on the following email address with your details so we can assist? - Social@foxtons.co.uk
★★★★★ 5/5
GoogleGreat honest and professional service. We had Joanna, who was amazing! She is a genuine, caring and friendly estate agent who showed us several houses and helped us think about our options. Would definitely recommend.
M · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to share your review, we'll be sure to pass on your kind words to Joanna.
★★★★★ 5/5
GoogleHappy with the service so far. Nina has been great, I intend to work with her again when I recommence viewing in August/September.
Steven · 15 June 2018
★★★★★ 5/5
GoogleFantastic process, high quality properties. Massive shoutout to Jack M for all his help.PositiveQuality
Harry · 14 June 2021
★★★★★ 1/5
GoogleDreadful customer service on all fronts
Matt · 16 November 2023
Agent replied · 13 June 2024
Hi Matt Powell,
We are very sorry to hear you had a bad experience with us. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
★★★★★ 5/5
GoogleWe recently purchased a house with the help of Carlos. He was a great agent who was fantastic throughout the whole process, showing us multipul houses that suited out wants. Would recomend to anyone looking to buy! thanks again Carlos!
Joshua · 17 September 2023
★★★★★ 5/5
GoogleAbs Morafa is an awesome estate agent!
So attentive, friendly and understanding. We really recommend him. Thank Abs
David · 15 June 2018
★★★★★ 1/5
Googlefeckless
ADJECTIVE
If you describe someone as feckless, you mean that they lack determination or strength, and are unable to do anything properly.
[formal, disapproval]
He regarded the young man as feckless and irresponsible.
Synonyms: irresponsible, useless, FOXTONS Lettings support, hopeless,
Thom · 14 June 2023
★★★★★ 5/5
GoogleBrilliant experience with Fortune - he was really helpful, honest and patient with me in trying to find a place. Very down to earth and straightforward guy. Would definitely recommend to others.
Hameed · 15 June 2019
Agent replied · 13 June 2024
Thank you for the feedback Hameed. Great to hear of this. We'll be sure to pass this on to the team.
★★★★★ 5/5
GoogleTruly impressed with Shahad's lovely attitude and kindness in our property search. Thank you 💐 …
Soleil · 2 November 2024
★★★★★ 5/5
GoogleExceptional service from Kate
Michelle · 17 October 2023
Agent replied · 13 June 2024
Thank you Michelle Pay for your review.
Foxtons team,
Get it done with London’s number 1!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
