Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn outstanding work has been done by Foxtons Senior Sales Negotiator Azad Shahid I would like to express my deep gratitude towards him and Foxtons property agency for professionalism and reliability. I would recommend with no doubt everyone to get the services that Foxtons offers.
Karen · 16 April 2024
★★★★★ 5/5
GoogleTammy Clarke has been great! Friendly , helpful & efficient!
Albert · 16 April 2023
★★★★★ 1/5
GoogleTenancy department is the worst thing ever. Once they have you they literally don't care about it.
If you are a landlord you are better off dealing with tenants yourself as they will disappear.
We have been trying to agree on inventory related stuff since June.
Stuff that we directly contacted and agreed with the landlord in five minutes. They blatantly lied to us and to landlord with regards to compensation for repairs that have been promised and not done.
The worst scum there is in all honesty.
Diogo · 15 June 2018
★★★★★ 5/5
GoogleLuke Gleed has been extremely responsive and helpful.
Catherine · 16 April 2023
★★★★★ 1/5
GoogleWorst real estate agent in the UK. We signed a tenancy agreement, and the property was sold two weeks later without any communication. We were betrayed at the cost of our time and money. We still haven't received an apology.
Fusigidane · 16 April 2024
★★★★★ 1/5
GoogleWorld class - the WORST property management, a group of lazy liars just ask landlord to pay for bad service. I rather throw my money into the sea! Huge mistake!
K · 14 June 2022
Agent replied · 13 June 2024
Hi there, we are sorry to hear this. Please could you contact us on social@foxtons.co.uk with further information so we can try and help. Thanks.
★★★★★ 5/5
GoogleReview for Charles, who is part of the concierge service.
I found Charles very helpful, he was courteous, professional and did what he said he would regarding organising a quote for work in one of our flats within a very short timeframe. He also kept in touch with follow up calls.
Sara · 14 June 2023
★★★★★ 5/5
GoogleLuckily I meet Craig of Foxton during the house buying process. He is a professional, dedicated estate agent. He proactively update the progress and follow up the outstanding issues in the whole process. Well done Craig!
Edmond · 16 April 2024
★★★★★ 1/5
GoogleDon't use these people. They keep ringing you up, pressurizing you to rent a property through them or sell a property with them. They do not take no for an answer. By the looks of the other reviews, they don't treat the people they deal with well ...
James · 14 June 2023
★★★★★ 1/5
GoogleWorst experience ever, unprofessional agency all they care is to pay and rent through them once you pay you won’t get anything done in the property.
Basma · 14 June 2022
Agent replied · 13 June 2024
Hi, please could you email us on social@foxtons.co.uk with your details and further information so we can look into this for you. Thank you, Sophie.
★★★★★ 1/5
GoogleSorry to say, but dealing with Foxton in order to buy an investment property in the UK was one of the most horrendous experiences I have ever had.
Lucky enough, I was able to get mine through a different agent just before deciding to invest in a different place.
AK · 16 April 2023
★★★★★ 5/5
GoogleThe person I had to deal with from Ludlowthompson for the past one year in regarding rent of our property in London with was Tammy Clarke. She was so helpful and accommodating that If I was asked to give her score out of 10 I will give her …
Nirmal · 16 April 2023
★★★★★ 1/5
GoogleAbsolutely rude the agent spoke over me and refused for me to get a word in. They are liars and should never be allowed to work or run as a business
Stephanie · 14 June 2021
Agent replied · 13 June 2024
Hello, we are sorry to hear you feel this way, and that your customer service experience was not what we would hope for our customers. We hope you may consider using us again one day.
★★★★★ 5/5
GoogleI recently rented out my flat thru Foxtons and I found Tom Sutton and Charles Okwuosa extremely helpful and was very happy to deal with them. I can highly recommend their services!!
Rayaz · 16 April 2024
★★★★★ 1/5
GoogleVery Bad experience.
We give full payment from 5 months. But there is a problem in our house. They will not reply to any communication to solve it.
Chirag · 16 April 2024
★★★★★ 1/5
GoogleAVOID AT ALL COST
They take no action to guarantee tenants rights and deposits, in fact, they take no actions even when landlords harass tenants.
Zarah · 16 April 2024
★★★★★ 1/5
GoogleDisappointed with their lack of consideration. Their service was good until the payment was done.
Nora · 14 June 2022
Agent replied · 13 June 2024
Hi Nora, please could you email us on social@foxtons.co.uk with your information and explain the issues so we can try to help? Thank you, Sophie.
★★★★★ 1/5
GoogleIt's now over a month since moving out of a short term let and we are still waiting for the £800 deposit to be returned, and still no word on why 10% was deducted, despite the property being left in a far cleaner state than when we moved in. We would not recommend Foxtons to anyone else.
Elle · 14 June 2020
★★★★★ 5/5
GoogleGreat experience with Alishann/ Foxton Sutton and helped us to find the dream house.Thank you so much and highly recommended
Keith · 16 April 2024
★★★★★ 5/5
GoogleVery professional, supportive and cordial service provided by Kristina. Our family is happy with her dealings and wish her the best for the future. We will positively deal with Foxtons in the future...
Tariq · 14 June 2023
★★★★★ 1/5
GoogleVery bad property management. The property managers are lazy and impolite.
Happy · 14 June 2022
Agent replied · 13 June 2024
Hi there, we are sorry to hear this. Please could you contact us on social@foxtons.co.uk and explain the situation so we can try and help. Thanks.
★★★★★ 1/5
GoogleLANDLORDS BE AWARE - Incompetent people starting from letting agents to department directors. No communication at all, ignoring calls and emails. Horrible experience. Never again renting or buying anything with foxtons.
Michael · 14 June 2023
★★★★★ 5/5
GoogleMohammed in an evening brought me for seeing property to actually seeing the one I was looking for. He is friendly and knowledgeable. Regards. Marco
Marco · 17 September 2023
★★★★★ 1/5
GoogleAvoid at all costs! Worst estate agency ever! All they care about is money
Hamid · 25 August 2020
Agent replied · 24 August 2024
This review has been reported to Google as spam.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.