Trusted Agent profile · London
★★★★★
437 reviews across 1 platform
54 The Mall, London, W5 3NE
Part of Foxtons, see every office.
Foxtons's office in London, at 54 The Mall, is rated 4.3 out of 5 across 437 reviews on 1 platform, including 437 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Foxtons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI would like to express my gratitude to Bianca she managed to sell my flat at minster court her perseverance and dedication are excellent I was really lucky to have her as my selling agent I highly recommend her and hope her all the best in her private and professional life
Thank you Yousif Jabro for your review. Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!
5/5
GoogleAngat Kamboh was amazing to work with! He made the process of securing a flat from overseas seamless so that I would not have to worry about finding an accommodation when I move to the UK. I highly recommend Angat if you are looking for a property in the west of London or wherever else he serves. You will not be disappointed!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMohammad has been a great agent to work with, always keeping us informed of any new property coming out that could match our requirements. He made us feel comfortable throughout the whole house hunting process. I appreciated the effort Mohammad always made.
5/5
GoogleJuliano is simply one of the best agents at Foxtons I have dealt with. He is very professional and knows his job so well. He successfully got me into a beautiful one bedroom flat and the entire process was smooth and quick! Juliano gets five stars from me!!
5/5
GoogleFoxtons are just amazing. They looked after us so well. Adam was supporting us from start to finish with a lot of attention to detail. We had a long journey of selling our property and despite all the difficulties they pulled through and did such an amazing job. I cannot recommend Adam and his team enough they are just absolutely brilliant. Do not hesitate to use them.
5/5
GoogleAngat was fantastic. He helped find us a lovely flat based on what we were looking for and went out of his way to do anything he could to help. Made the whole process less stressful.
This is great news Chantelle, we're pleased to know that Angat was able to make your property search as smooth and stress free as possible. Best wishes to you in your new dream home!
5/5
GoogleRoheen was great! Made the moving process incredibly easy for us and was always available for information and assistance. Would recommend to anyone.
5/5
GoogleRooheen is the best agent I came across in London, fast efficient and professional. He understands my requirements and get the options that meet us. Thank you very much for help and I will definitely recommend him to anyone.
5/5
GoogleAngat Kamboh was amazing to work with! He made the process of securing a flat from overseas seamless so that I would not have to worry about finding an accommodation when I move to the UK. I highly recommend Angat if you are looking for a property in the west of London or wherever else he serves. You will not be disappointed!
1/5
GoogleEver wondered why estate agents got such a bad name? Well here's the reason. They will not listen to you, they will not select and curate a viewing list based on your criteria, they will simply show you everything on their books. Even when they don't have the keys, or when the owner is out of the country they will still insist on wasting your time and showing you the outside, for whatever reason. Fortunately not all are like this. And there are several independent agents in the area who actually do their job with integrity and intelligence.
We are sorry to hear that you have had this experience. We pride ourselves on delivering top quality customer service and this certainly does not sound like the standard of service we would expect you to receive. We will take your feedback on board as we continue to constantly improve. Thank you for the review.
5/5
GoogleRooheen is the best agent! He is so professional in finding a right home for me, his offers always come with surprise! I was impressive his recent proposed Propety to me! This property’s value is more than it’s asking price.
5/5
GoogleChris Cooper was fantastic in helping me and my girlfriend finding a new place that really fit us. We were able to get first access for a viewing very quickly and help us with our questions as new home-owners. Very professional and tenacious help that made our experience less stressful.
5/5
GoogleThe agent that assisted me in my search Was Rooheen. Rooheen put a lot of effort in helping my case as it was complicated and highly time sensitive. his communication was great and he did really put a lot of work into helping me. He is the go-to-person for me!
Hi Eugenio Donati, We are happy to hear your property search went well, and thank you for your review! Sophie, Get it done with London’s number 1!
5/5
GoogleI must say that Adam Rharib is an extremely hard working, supportive individual. No doubt that he is a great asset to this company. Please take care of him, you dont want to lose him as his custoner service and approach to situations is acceptional.
5/5
GoogleRooheen Ebrahimi is the BEST, He is very friendly, reasonable and helpful person. He helped me a lot and replied all my questions quickly.I insistly recommend this estate company to all my network and friends.Thanks for all your help and good job! :)
5/5
GoogleGood agency, brilliant staff. Particularly, I was really impressed with Luke. He was so helpful with my property search and knew exactly what I was looking for. He's so kind and polite, he can really turn your day around and you'll leave feeling happy. Thank you Luke and everyone at Foxtons!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRooheen Ebrahimi is an amazing real estate agent. He is extremely knowledgeable about the market, and was always available to answer our questions and provide guidance throughout the process. I would highly recommend him to anyone looking to buy or sell a home.
5/5
GoogleFoxton is a top estate specialist which help me and my family in finding unit. Rooheen is very helpful and show us number of unit in west london and provide useful advice for our information. I highly appreciate his effort in helping us finding our unit
1/5
GoogleAbsolutely disgraceful experience, avoid Foxtons at all cost. Foxtons attempted to claim over £1,000 from our deposit for what essentially …
1/5
GoogleFoxtons has the worst customer service once you agreed on anything. I would strongly advice any renter not to work with Foxtons, as they are a nightmare. Their sales team is alright, polite and everything, but once you agreed on a property, their support team is just the worst and caused me a lot of trouble: 1) They have made numerous mistakes in the contract, I have to check the terms and typos many times. Once they fixed one thing, another thing is wrong, as simple as the correct spelling of the tenants' and landlords' names are only correct in version 8 of the contract. 2) They are heavily leaning on the landlord's side and not helping the tenants. They tried to include law-violating one-direction break clause in the contract for the landlord and only changed it after I have showed them it is against the law. 3) Upon the renewal of the contract, they mistakenly went and informed the council that we moved out and have not informed us that they did such thing, causing our council tax direct debit to be cancelled, and thus resulting in owing the council tax for months and bailiff showed up at our door. Caused months of headaches and huge sum of monies upfront for the bailiff to solves this issue with the council. Foxtons is fully aware that we are still in the property as they obviously did not return our deposit. But they are just this unprofessional to make such low-level mistakes. 4) As mentioned, they are heavily biased towards the landlord. On the dispute with the landlord regarding the deposit, they have not given us a single reply over a whole month after the tenancy ended. But they have continuously communicated with the landlords. My advice is to go with smaller agencies, as they are usually more professional and dedicated.
5/5
GoogleI received excellent service from Andy Hoad. He chased lawyers at both ends to get my transaction completed on time. He is a first class professional and I have no hesitation in recommending him. Andy will work hard for you whoever you are, he will go the extra mile to get things done! Many thanks Andy!
1/5
GoogleAbsolutely not professional... Several contacts with no answers. Contradictory messages. Absolutely, the worst experience I har from estate agents especially when giving contradictory decisions throughout the process. The agency should absolutely check the qualifications of their employees
We are very sorry to hear that your experience with Foxtons Ealing Estate Agents has not been positive, Zahran Dabbagh. Please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
GoogleThank you so much to Rooheen for being so helpful and proactive in our search for a property! Rooheen, along with his manager Andrew, secured an accepted offer for us in one day. We are very happy and impressed with Foxtons!
5/5
GoogleGood agency, brilliant staff. Particularly, I was really impressed with Luke. He was so helpful with my property search and knew exactly what I was looking for. He's so kind and polite, he can really turn your day around and you'll leave feeling happy. Thank you Luke and everyone at Foxtons!
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Tell us what you need and we'll put you in touch. Foxtons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
