Trusted Agent profile · London

Foxtons London reviews

2.6

★★★★★

179 reviews across 1 platform

Building One Chiswick Park 566 Chiswick High Road, London, W4 5BE

Part of Foxtons, see every office.

Foxtons's office in London, at Building One Chiswick Park 566 Chiswick High Road, is rated 2.6 out of 5 across 179 reviews on 1 platform, including 179 Google reviews rated 2.6.

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2.6 / 5

179

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

World class - the WORST property management, a group of lazy liars just ask landlord to pay for bad service. I rather throw my money into the sea! Huge mistake!

K · 22 September 2021

Agent replied

Hi there, we are sorry to hear this. Please could you contact us on social@foxtons.co.uk with further information so we can try and help. Thanks.

1/5

Google

Sorry to say, but dealing with Foxton in order to buy an investment property in the UK was one of the most horrendous experiences I have ever had. Lucky enough, I was able to get mine through a different agent just before deciding to invest in a different place.

AK · 5 April 2023

1/5

Google

Absolutely rude the agent spoke over me and refused for me to get a word in. They are liars and should never be allowed to work or run as a business

Stephanie · 4 July 2021

Agent replied · 4 July 2023

Hello, we are sorry to hear you feel this way, and that your customer service experience was not what we would hope for our customers. We hope you may consider using us again one day.

5/5

Google

I recently rented out my flat thru Foxtons and I found Tom Sutton and Charles Okwuosa extremely helpful and was very happy to deal with them. I can highly recommend their services!!

Rayaz · 13 April 2024

5/5

Google

Review for Charles, who is part of the concierge service. I found Charles very helpful, he was courteous, professional and did what he said he would regarding organising a quote for work in one of our flats within a very short timeframe. He also kept in touch with follow up calls.

Sara · 15 November 2022

1/5

Google

Absolutely rude the agent spoke over me and refused for me to get a word in. They are liars and should never be allowed to work or run as a business

Jojo · 8 November 2020

Agent replied

Hello, we are sorry to hear you feel this way, and that your customer service experience was not what we would hope for our customers. We hope you may consider using us again one day.

1/5

Google

Don't use these people. They keep ringing you up, pressurizing you to rent a property through them or sell a property with them. They do not take no for an answer. By the looks of the other reviews, they don't treat the people they deal with well ...

James · 6 December 2022

1/5

Google

Very Bad experience. We give full payment from 5 months. But there is a problem in our house. They will not reply to any communication to solve it.

Chirag · 13 April 2024

1/5

Google

AVOID AT ALL COST They take no action to guarantee tenants rights and deposits, in fact, they take no actions even when landlords harass tenants.

Zarah · 13 April 2024

1/5

Google

Disappointed with their lack of consideration. Their service was good until the payment was done.

Nora · 4 July 2022

Agent replied · 4 July 2023

Hi Nora, please could you email us on social@foxtons.co.uk with your information and explain the issues so we can try to help? Thank you, Sophie.

1/5

Google

It's now over a month since moving out of a short term let and we are still waiting for the £800 deposit to be returned, and still no word on why 10% was deducted, despite the property being left in a far cleaner state than when we moved in. We would not recommend Foxtons to anyone else.

Elle · 24 February 2020

5/5

Google

Great experience with Alishann/ Foxton Sutton and helped us to find the dream house.Thank you so much and highly recommended

Keith · 13 April 2024

5/5

Google

Mohammed in an evening brought me for seeing property to actually seeing the one I was looking for. He is friendly and knowledgeable. Regards. Marco

Marco · 31 August 2023

1/5

Google

Very bad property management. The property managers are lazy and impolite.

Happy · 22 September 2021

Agent replied

Hi there, we are sorry to hear this. Please could you contact us on social@foxtons.co.uk and explain the situation so we can try and help. Thanks.

5/5

Google

Very professional, supportive and cordial service provided by Kristina. Our family is happy with her dealings and wish her the best for the future. We will positively deal with Foxtons in the future...

Tariq · 6 November 2022

5/5

Google

Great estate agency service. Was very impressed by the level of communication in keeping me informed and updated, and the professional advice given. Highly recommend them

Brian · 5 May 2023

1/5

Google

LANDLORDS BE AWARE - Incompetent people starting from letting agents to department directors. No communication at all, ignoring calls and emails. Horrible experience. Never again renting or buying anything with foxtons.

Michael · 6 November 2022

5/5

Google

Great experience with Alishann/ Foxton Sutton and helped us to find the dream house.Thank you so much and highly recommended

Orange · 23 September 2023

4/5

Google

I had the pleasure of dealing with Ms. A. Kamara who showed me a few flats around London and is still working on finding me a suitable place. She's very professional, lovely to deal with and puts her client needs first.

Mustafa · 15 April 2021

1/5

Google

Avoid at all costs! Worst estate agency ever! All they care about is money

Hamid · 4 October 2019

Agent replied

This review has been reported to Google as spam.

5/5

Google

Profesional, helpful, on time, well knowledged agent. thank you

Refik · 13 April 2024

1/5

Google

Property manager Edward Badu-Adom has basically no interest in helping the customers. Have been chasing him for over 2 weeks. He is great at promising to get things done that day everytime. We cannot get anything done since we moved in.

Yiğit · 14 November 2020

1/5

Google

Evil estate agents! Stay away at all costs

Jason · 17 March 2024

1/5

Google

Called to request help with my next letting and ended up in an argument in 5 minutes. Expect unparalleled customer service.

Fabrizio · 4 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Foxtons London

How many reviews does Foxtons London have?

Foxtons's London office has 179 reviews across 1 platform: 179 on Google.

What is Foxtons London's rating?

Foxtons London is rated 2.6 out of 5 across all 179 reviews, and 2.6 out of 5 on Google from 179 reviews.

Where is Foxtons's London office?

Foxtons London, Building One Chiswick Park 566 Chiswick High Road, London, W4 5BE.

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