Trusted Agent profile · London
★★★★★
324 reviews across 1 platform
30 - 32 Shepherds Bush Green, London, W12 8PH
Part of Foxtons, see every office.
Foxtons's office in London, at 30 - 32 Shepherds Bush Green, is rated 4.3 out of 5 across 324 reviews on 1 platform, including 324 Google reviews rated 4.3.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have just rented a flat using Foxtons and my agent (Charlie) has delivered a top-notch service during all the phases of the process. I strongly recommend Foxtons for their very high professional standards.
Thank you for your review Massimiliano, we're pleased to know that Charlie provided such exceptional service during your property hunt. Best wishes to you in your new home!
5/5
GoogleIt was a pleasure working with Salim searching for a property in West London. He was always really approachable, helpful and willing to go above and beyond to find a property that suited me.
This is wonderful news Louise, thanks for sharing!
5/5
GoogleIt was a pleasure working with Salim searching for a property in West London. He was always really approachable, helpful and willing to go above and beyond to find a property that suited me.
This is wonderful news Louise, thanks for sharing!
2/5
GoogleNot the greatest branch , when managing my flat. Service in the office was slack, on a Friday inclusive of a non serious atmosphere. It appears they are good when searching for customers but not so great with current customers. Particularly after taking over from D&G Hopefully they improve.
5/5
GoogleOnly called in to get a key for an AirBnb, but lovely to see hand sanitizer on the counter, where across the road, at McDonalds, there is nothing. 🙄 …
Thank you, Richard!
5/5
GoogleTheo is a fantastic agent, really helpful and responsivePositiveResponsiveness, Professionalism
5/5
GoogleJames Halsey was extremely professional and friendly, awesome service, highly recommended!
1/5
GoogleChristian Campbell has so far (half a year into my tenancy) provided the worst service I have received in my life, but Foxtons in general has also been absolutely terrible. I really can not emphasize how bad the experience has been.
5/5
GoogleShervin from Foxtons was super responsive, empathetic and professional. Even though we ended up letting through another agent( due to non availability) of a particular flat on Foxtons website but Shervin ensured he followed up to check if everything went well. Extemely professional and fantastic customer service. We will definetely contact in future. Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service and great efficiency in doing what they are supposed to do. Get your property sold. Very professional agents and very helpful. Not overbearing like some other agents can be. Mark Nockles in particular who was my agent was excellent all the way through. Highly recommend him and his team to get the job done.
5/5
GoogleWe spent most of the day with Tristan Tyrie from the SB branch of Foxtons. He is quite outstanding - knowledgable, polite to a fault, humorous, extremely helpful - genuinely very good company. He could tell quickly what we were after and is being a marvellous help with our search. We commend him to buyers.
5/5
GoogleJenalyin was very fun and very helpful I definitely recommend
5/5
GoogleIt was an absolute pleasure to have Tristan tyrie as my agent when I was searching for a place to live. I was demanding and he took it in his stride. Good company as well . Very professional and once he knew what I was looking for was a great asset . Thank you
5/5
GoogleJas and Elena are professional and helpful throughout the process. I recommend them for any property purchases. At every turn, they attempt to do the right thing for both the buyer and seller, which speaks to the service they provide.
4/5
GoogleAnnabelle Bent is a great agent, would recommend
5/5
GoogleJas and Elena are professional and helpful throughout the process. I recommend them for any property purchases. At every turn, they attempt to do the right thing for both the buyer and seller, which speaks to the service they provide.
1/5
GoogleTerrible experience with Foxtons, not happy at all
Hi Sarah, please could you email us on social@foxtons.co.uk explaining your experience so we can look into this/escalate if you need us too? Many thanks, Sophie.
5/5
GoogleI would like to thank Foxtons Shepherd's Bush and in particular Ms Jenalyn Masalunga for the help and support given when I was looking for a flat to rent. She has been always kind and professional and she helped me to find exactly what I was looking for. Definitely recommended!
5/5
GoogleI sold a property through this office and I have nothing but positive things to say about the professionalism, attentiveness and commercial respect of everyone with whom I dealt with. A resounding 10 out of 10 from me.
1/5
GoogleUnreliable. Very poor communication. Wasted 6 months.
5/5
GoogleI had a gentlemen by the name of Alistair help me out. Top notch service and he gave me some great advice. Overall very professional, great service, good knowledge of the industry and very helpful.
5/5
GoogleGood real estate agency, great experience with Charlie Willars. I recommend them with trust.
Thank you for the review! We are pleased to hear that you have had such a great experience working with Charlie.
1/5
GoogleThis agency is a nuisance. Kept ringing me despite stating i am not interested in their services Goes against GDPR rules. ICO should be notified.
5/5
GoogleMiss Inga from foxtons Shepherd's Bush thank you very much for your time. You been very patient to us, you are such a wonderful person to your job. The way you accommodate us I will give you 10 out of 10. Thank you,until the next meeting👍👍 Candy Titong xxx …
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