Trusted Agent profile · London
★★★★★
440 reviews across 1 platform
73-79 Balham High Road, London, SW12 9AP
Part of Foxtons, see every office.
Foxtons's office in London, at 73-79 Balham High Road, is rated 4.5 out of 5 across 440 reviews on 1 platform, including 440 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleChris at Foxtons Balham helped us to sell our property recently. Chris was very committed, patient and refreshingly direct in dealing with the various aspects of the sale. He was in frequent contact with us updating us on how things were going. Overall, the service we got from Chris and his colleagues at Foxtons Balham was excellent.
1/5
GoogleGenuinly dreadful. We let our property through foxtons and paid for their managed service. From start to finish, despite charging massive fees, they were absolutely hopeless. Very slow to respond, agents know very little about the market, they advertised the property incorrectly to prospective tenants, loads of hidden fees, and use useless third parties for tasks like inventory and check out etc. Would strongly advise using another agent to save yourself money and hassle
5/5
GoogleFabrizio was super knowledgeable on the area and was helpful in making me come to a decision about which property was right for me
This is wonderful news, thank for your taking the time to share your experience with us Neil!
5/5
GoogleFoxtons Balham have been great in helping me find a house to rent in the Balham/Tooting area. Lilah Duckworth was extremely friendly and approachable, offering great insight into the properties she was showing me around. Would thoroughly recommend.
5/5
GoogleWe were taken care of by Amelia. Although we ended up leasing a different space, Amelia was extremely helpful and always on hand to assist with any queries! We would love to deal with her again in the future. Hannah and Luke.
1/5
GoogleHeld visits of my property without my permission. Took commission fees and charges of over £7000 for a tenancy that I cancelled in writing, which they said they would pay back. Still have not been reimbursed. Also charged for management fees, for which I never agreed upon. Foxtons charged the tenants rent and took deposits totalling over 4000£ , full well knowing that I had cancelled the tenancy. Furthermore holding the money for 2 months before finally if informing the tenants that the agreement would not be going ahead, loosing them two months of flat searching. Can only assume are in financial difficulties, as withholding money.. The agents ignore your calls and emails.
5/5
GoogleAdam was brilliant at helping us find a place to live. He was so helpful when we had any questions and very prompt at getting back to us and getting the process sorted! Thank you 😊 …
1/5
GoogleAn absolute waste of time. I had an appointment booked today at 5.00 pm with Foxton Balham. The agent arrived half an hour late. I have requested to see properties in Clapham/Balham, and the agent wanted to show us properties in Tooting, a place that I had clearly excluded on the first meeting. Unacceptable and absolutely irritating, a total lack of respect towards potential clients. I would not recommend this agency.
hi Andrea, thank you for taking the time to share your feedback. We're sorry you did not have the experience you expected. We take our customer service very seriously and as such will be taking your words on board.
5/5
GoogleRecently relocated to London from Toronto. Adam and Omar were great and really accommodating to getting us into properties on short notice. Very happy on where we ended up.
5/5
GoogleJosh Leaper was so helpful in helping me navigate the application process. He was quick to respond to all of my questions, which was so helpful during what was a very stressful flat search. I hope to work with him again!
5/5
GoogleWe couldn’t have done this process with Dunia. She was so insightful and knowledgeable with the answer to every second we had. Her amazing costumer service made us feel supported every step of the way. I couldn’t recommend her more !
Hi daphne thorne, Thank you for your recommendation, and review! Sophie, Get it done with London’s number 1!
5/5
GoogleWe dealt with Amelia at Foxtons. She was absolutely fantastic throughout the process. Although we ended up renting a different flat, she remained extremely helpful throughout! We would love to deal with her again in the future. Hannah and Luke
5/5
GoogleVery approachable and friendly staff helped us find a property with all of our specification in one day, signed the contract the same day! I would absolutely recommend Foxtons in Balham for professional and speedy service! Made renting in London stress free! We dealt with James who has been brilliant. His communication is faultless.
5/5
GoogleWill from the Balham office helped my partner and I secure our dream home for the next 2 years!! From initial meeting right through to the deal being secured he was very helpful, and communicated and guided us through. Thankyou Will 😊 …
5/5
GoogleI worked with George Johnson from the Balham office, and although we didn't end up purchasing a property through Foxtons, George was very attentive, responsive and completely understood our requirements. If I was to purchase again in the near future, I would be sure to go to George directly!
1/5
GoogleJust unpleasant overall. Was driven around as the agent looked for keys, got stuck in traffic, shown flats that weren't within the budget or location I'd asked to see, wasn't shown flats I asked to see, keys were missing. Had another viewing that we almost missed because they kept assuring us we had time but we were getting driven so far out of where we needed to be. Ended up just getting out the car when stuck in traffic. Then no follow up from them of course. Also initially had to wait ages to be seen rather than the time specified. Great job!
5/5
GoogleAlexandra from Foxtons is a pleasure to work and chat with. She was extremely attentive to my specific criteria and found a flat that matched it perfectly! Great experience and easy to communicate with.
Hi, Yulia Volkova! Thank you for your review. Sophie, Get it done with London’s number 1!
5/5
GoogleLilah was amazing, showed me so many perfect properties. She was very professional knew exactly what I wanted. The best estate agent I have dealt with, would definitely recommend foxtons. Thank you Lilah!!!
5/5
GoogleI have been at viewings with Dunia, she was easy to talk to which made me feel very comfortable and made the process easy-going! She was very knowledgeable as she provided useful information on what I was looking for.
Thank you Malikah for your review. Foxtons team, Get it done with London’s number 1!
5/5
GoogleA few bumps in the road during the sale of our flat in Clapham, but Sean Carroll did a great job keeping lines of communication open through to a successful completion.
5/5
GoogleAdam was fantastic in helping us find a place, and I was delighted by the professional service; he's always available and happy to help, which made an otherwise stressful experience a very positive and smooth one.
5/5
GoogleBrilliant office, friendly atmosphere and Alexandra was incredibly helpful during the whole renting process! Thank you
5/5
GoogleWe just had a fantastic experience with Amelia from Foxtons, who helped us every step of the way securing our dream flat in Brixton!! I’d definitely recommend Foxtons and I’d definitely recommend Amelia. 😊 …
1/5
GooglePlease avoid Foxtons as they inflate prices and waste your time. over two stints of looking for a rental property they have told me they will take me to see multiple properties. Not one property met my requirements of cost or location. It is a strange sales tactic and I'm not sure what they hope to gain other than to anger potential clients.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
