Foxtons London reviews

★★★★★ 5/5

Google

Bel Green is a great agent and he has been helping me and my partner to find the perfect property for us. He is patient and a great professional, answering all our questions and providing us with all the information and support we needed. He is willing to go the extra mile to help customers. Foxtons have great agents willing to help and assist with the property search and we were lucky to have Bel Green as our agent. We definitely recomend Foxtons if thinking about buying a property. EditDelete SharePositiveProfessionalism

Ivan · 27 August 2021

★★★★★ 5/5

Google

We were really impressed by the quality of service we received from the team at Foxtons in Willesden Green. Selling a flat in 2020 came with some unique challenges, but Foxtons really helped made the experience as painless as possible. Rebecca Moloney was wonderful to deal with and the branch sales manager Oliver Browne went above and beyond the call of duty. He was always available to give us wise advice. He was invaluable in keeping our stress levels down by communicating with all the parties in our chain and ensuring our sale and purchase went through. We honestly do not know how we would have managed without him. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Steve · 27 August 2021

★★★★★ 5/5

Google

Isaac Saban was superb from start to finish in helping me sell my flat. The process of selling can be very stressful and Isaac was very kind and great at communicating each step. His professionalism and understanding made the process so much easier and you couldn’t be in better hands. He went above and beyond in communicating with all involved in the process so that things could move as swiftly as possible for both myself and the buyers. Thanks so much to Isaac and the Foxtons team!! Highly recommend!

Sinead · 29 July 2021

★★★★★ 5/5

Google

I'm so happy to have found the perfect home to rent! I'm such a picky person and Ayman Moustafa our agent was relentless in trying to find us the perfect place. He was in constant contact, super friendly, very flexible with times for viewings, and very professional. He made an honest effort to get to know us, and grabbed us the best deal possible the moment it came through, and worked so hard to get everything accepted in a day. I'm in awe. Thank you Ayman!

Dhwani · 23 June 2021

★★★★★ 5/5

Google

James Tarrant Robinson was really helpful. He went above and beyond, giving my parents advice towards our search. Would definitely recommend.

Olivia · 23 February 2024

★★★★★ 5/5

Google

What an amazing company! So so happy with their service, professionalism and just general niceness! Aidan was amazing, (as is actually everyone in the Willesden Green office); super duper helpful. Heard everything we needed and would just produce magical properties for us to view. Would recommend their services 100 % (and already have!!!!)

Faria · 23 February 2024

★★★★★ 5/5

Google

We had a great experience with this branch of Foxtons, and that was all down to Sophie! She put so much time and effort into our search, getting to know us so that she could take us to properties that fit our search criteria. She’s really friendly and knowledgable of the area in which she’s working. If you’re house-hunting, definitely reach out to Sophie!

Estelle · 28 May 2024

★★★★★ 5/5

Google

…Arina is super star…<3… In our opinion she is working too hard. Arina gave all of her to us and never gave up. She always was holding us by her side and giving her best by helping to find a new home. Arina is big credit to company. Thank you so much from Lorenzo and Ausra….

Aušra · 30 July 2017

★★★★★ 1/5

Google

Shambles. James booked us in for a property viewing after relentlessly calling to schedule after a simple online inquiry. Fine. He proceeds to be on vacation for the viewing itself. Nobody else in the office could think for themselves and fix it. Never work with Foxtons and avoid James at all costs.

Mehdi · 13 November 2025

★★★★★ 5/5

Google

I bought my first house with Foxtons. Cannot recommend Bel enough. He was very helpful throughout the process and understood my circumstances. He was always responsive and went above and beyond his responsibilities to make sure the process moved forward as smoothly as possible. Big thanks to Bel and Oliver!

Zeinab · 24 February 2020

★★★★★ 5/5

Google

We had the pleasure of working with Bel Green from Foxtons, we want to thank Bel for his help - he have been a great agent and we will keep you in mind for the future! Honestly one of the best agents we have met - Bell listens to what you want, is engaging but knows when to give you time to think, and is all together a professional and pleasant person. So glad to have met him in our search.PositiveResponsiveness, Quality, Professionalism, Value

Haley · 27 August 2020

★★★★★ 5/5

Google

Fantastic service from a really nice team! Having had under-whelming experience with other local agents, we couldn't be happier with the service we got from Oli and his sales team. After months of treading water elsewhere, they managed to get us as many quality viewings in the first week as others had in 3 months. The London-wide network also helps with viewings coming from other parts of town as agents showed people how much more they could get for their money in Willesden Green. Then even as market conditions became more challenging, we still had 2 competing offers and a quick and efficient sale of our house. Moreover, whatever you might think of the infamous Foxtons brand, Oli and his team are a lovely bunch of people ;). Not only were they a pleasure to deal with but the communication was great and the service was top notch. Much appreciated and highly recommended!PositiveResponsiveness, Quality, Professionalism

Alex · 27 August 2020

★★★★★ 5/5

Google

Ayman Mostafa was very quick in responding to our request to arrange a viewing, managed to notify us of an earlier viewing time, shared his live gps coordinates when he was driving to the property, explained everything and then drove us to show us two more properties. He advised us on how to proceed with the agreement and managed to get the letting process, including referencing, sorted in just a few days.PositiveResponsiveness, Quality, Professionalism

Anouk · 27 August 2021

★★★★★ 1/5

Google

Have moved into a flat on short let basis for 3 x months while we renovate our own home in Harlesden. The price on the website for the flat was £2400 PCM inclusive of all bills. When we contacted Foxtons, the price jumped on to be £3000 PCM overnight, and the excuse was that the lesser price was for longe term tenancy, which was not the case, the short term tenancy was on the advertisement for £2400. We took the flat regardless, as we needed something in the area until end of January. Having moved into the flat over the weekend, and returned from abroad with my kids, we have slept here since Monday. The kids bedroom's bed collapsed on night 2 of sleeping on this, and I have been trying to reach someone via email, phone and otherwise, but no one calls back, nor do they respond to any emails. Having just spoken to the letting person for this particular flat, Michael Babalola, I have mentioned that the collapsed bed is too dangerous to keep as my kids would climb and jump on it, and from the 20 minute conversation I've had with him, all he heard was the word "jump" so he can use this as an excuse to say we have broken the bed. What an absolutely shambles of an operation ran by whomever is in charge. Get someone to sort this Foxtons Willesden Green, or you will be invoiced for an AirBnB we will hire to sleep in while you provide safe furniture to use. You charge £3000 PCM for a tiny flat in Harlesden, shame on you for such absolutely shameless conduct.

Shna · 1 December 2022

★★★★★ 5/5

Google

During the past month of house hunting, I contacted at least 25 agents and spoke with companies of all sizes. I can confidently say that Dana stands out as the best. She is highly professional, friendly, flexible, and always considers things from my perspective. Before signing the lease, she advocated for me as a tenant and negotiated to have heating and Wi-Fi included in the rent, truly understanding and addressing my needs. The entire rental process was efficient as well; from the first walk-in visit to securing the apartment and making the payment, everything went smoothly. Dana also thoughtfully introduced me to the surrounding area, helping me feel more comfortable in my new neighborhood. Her professionalism and genuine care made a strong impression on me. If I need to rent again in the future, Dana will be my first choice, and I would happily recommend her to my friends.

Hpbd · 16 November 2024

★★★★★ 5/5

Google

We have sold our flat through Foxtons Willesden Green. Despite the last year being as difficult as it was, Oliver and Bel were always available, always professional and always jolly. Communication was straightforward and we felt supported yet never pushed through the process. I highly recommend them.

Ede · 24 February 2020

★★★★★ 5/5

Google

Our agent James from Foxtons Willesden green is really professional, always tracking his job , keep us always updated with any new properties matching our search ,he is working really hard to answering all our inquiries, trying to find best time that suits us for viewing , always being on time , really appreciate his help and grateful that he was our case agent. Thanks James.

Lynn · 29 July 2022

★★★★★ 5/5

Google

Expensive but worth it! I tried using other agents in Harlesden who were charging only 1% but they were difficult to get hold of and didn't really fight for the sale. The other agents' marketing wasn't as good and my messages were always un-answered. Oliver Browne on the other hand at Foxtons did help me fight for the sale and paying the 2.5% Foxtons fee seems to make it worth it. Oliver was available 14/15/16hrs a day and would always reply when I needed an update. I have put my other property on again with him now and will hopefully continue using him. Selling a property is about nurturing the sale process. It is not easy with lots of problems along the way and you do need to pay to get a good service. OHC

The · 30 July 2016

★★★★★ 5/5

Google

Anthony Shadrach is outstanding. We have been involved in a number of deals with him in the last few years. He brings forward excellent well thought ideas and helps us to unlock their maximum potential value. He liaises with all parties and ensuring the deal completes. He has extensive knowledge of the market (including leasehold/freehold purchases as well as planning/development opportunities) and proactively brings them to the table. I consider him to be a business partner working in partnership with me. Pleasant to deal with and always responds promptly to any email/telephone message. He is a cut above any estate agent I have dealt with in my life. Regards

Diya · 30 July 2016

★★★★★ 5/5

Google

I had the pleasure of working with Shereen Hatami whilst looking for my apartment. Shereen went out of her way to find me an apartment that suited my needs, was very patient, professional, and knowledgeable in her field. Thank you so much and keep up the good work!

Simon · 26 October 2023

★★★★★ 5/5

Google

Oliver Brown assisted myself and my girlfriend in selling our flat in Kikburn. Oliver was fantastic, he went above and beyond the call of duty to ensure that the best possible chance of completing the sale was afforded to us. He kept us informed of all developments in a timely and professional manner which aided the timely sale. Jenny and I thank you, Oliver and would recommend him and his firm to any of our friends

David · 29 July 2019

★★★★★ 1/5

Google

Unprofessional! Spoke to Dan/Dev Sandhu last week. He booked a valuation for Tuesday at 4pm. I took time off work to accommodate. NO ONE TURNED UP! Phoned to find out what happened. No apology, no explanation. Calls not returned. Voicemails not acted upon. No confirmation emails. Extremely blasé attitude from staff. I will not be using Foxtons. Use at your own risk.

Hedwig · 29 July 2022

★★★★★ 2/5

Google

As a landlord, considering letting a property through Foxtons at Willesden Green you should be aware of their strengths and weaknesses. Make your decision accordingly. Michael and his team will bust a gut to get viewings and will find you a tenant. However, you should take responsibility for vetting those candidates yourself before accepting Foxton's word on anything. Their business model is to get your money and disappear. Do not allow them to manage the property on your behalf. Do not allow them to collect the rent on your behalf (which they will try to do anyway and you'll have to badger them to hand it over, which will take a while). Do not allow them to organise gas or electric safety certificates. Do not allow them to perform an inventory on your behalf - it will be worthless. Do not allow them to bank the deposit as neither you or your tenant are likely to ever see it again. Follow these simple rules and you should emerge relatively unscathed from the experience.

Matthew · 31 July 2013

★★★★★ 5/5

Google

Bel Green is an exceptionally skilled negotiator and my house purchase simply would not have happened at all without his skills. Bel is someone who is genuinely trying to help the client and has been assisting me with my property search for some time until we found the perfect property together. He is a very nice person a pleasure to work with and I would thoroughly recommend him.

Caroline · 9 June 2021