Foxtons reviews

★★★★★ 5/5

Google

We got our ideal rental and the whole process was a pleasure. In a London market that moves at the lighting speed, you need someone knowledgeable and speedy. Imani Marshall was exactly that. Imani works fast and is responsive. When viewings didn’t work out, she came straight back with alternatives that genuinely matched what we wanted. She takes action and secures us the place we want. She guides us throughout and answers any questions we need. Her knowledge of the area made all the difference and communication was excellent throughout. Highly recommended Imani & her team.

ABC · 20 August 2026

★★★★★ 5/5

Google

I very recently completed the purchase of my first flat and Marianne was fantastic throughout the process. She was always very responsive, kept me updated at every stage, and made it easy to arrange viewings or get answers to any questions I had. As a first-time buyer, I really appreciated how reassuring and supportive she was, and I always felt looked after throughout the process. Thanks to her, everything moved along smoothly and we were able to complete in a good amount of time. I highly recommend Marianne from Foxtons Willesden Green to anyone looking to buy a property in the area.

C · 15 August 2026

★★★★★ 5/5

Google

Lauren Clarke from the Willesden Green office has been absolutely incredible throughout the process of buying our first home with my partner, Matt! I feel like our requirements have truly been listened to, and we’ve been shown multiple properties that could really work for us. Lauren has been so reliable and incredibly helpful in answering all of our questions and explaining how the process works, as this was all very new to us at the beginning. She has always been patient, approachable, and happy to help whenever we’ve needed her. I would most definitely recommend Lauren to anyone starting a similar journey to ours. We’re so grateful for all her time, patience, and support throughout the process! Thank you Lauren! <3

Mariana · 15 August 2026

★★★★★ 5/5

Google

Moin was excellent throughout my house search. He took the time to understand exactly what I was looking for and listened carefully to my requirements, only suggesting properties that genuinely matched my brief. He was patient, professional and never put me under any pressure to make a decision. He was always responsive, happy to answer questions and made the whole process feel much less stressful. I eventually decided to put my plans on hold, but I really appreciated the time and effort Moin invested in helping me. When I’m ready to start my search again, he’ll be one of the first people I contact. I would happily recommend him to anyone looking to buy a home in the area.

Nky · 8 August 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Jack at Foxtons. He sourced an investment property for me that fit exactly what I was looking for and supported me throughout the process of securing it. What really stood out was how much effort Jack put in. He went above and beyond, meeting me at countless property viewings, always making himself available, and responding promptly whenever I had questions. He was professional, knowledgeable, and genuinely pleasant to work with from start to finish. I'm very grateful for all of his help and wouldn't hesitate to recommend Jack to anyone looking to buy a property.

Stephen · 8 August 2026

★★★★★ 5/5

Google

I can not praise Lauren Clarke and James Cosgrove enough for all the support they have given me during process of looking for,finding amd starting process of buying a great flat. I have always felt they had my best interest at heart and really appreciate their help. I would have no hesitation in recommending them to other prospective buyers Thank you James and Lauren 😀😀

Geraldine · 8 August 2026

★★★★★ 5/5

Google

I Just Want To Say A Big Thank you To Rebecca Moloney & The Full Team Who Helped Us Purchase A Property Through Foxtons Willesden Green Branch At The End Of The Year 2025 . The Sales Manager Rebecca Moloney & The Full Team Was A Great Help In All The Process To Purchasing Our Property. Rebecca Moloney Guided Us & Made The Process Much More Easier Especially When There Was Little Hitches & Was Always Available For Questions & Answers And Keeping Us Updated & Informed She Is A Great Asset To The Team.

GOODIE · 13 March 2026

★★★★★ 5/5

Google

Foxstons in Willesden Green are good especially Moin brilliant guy , very honest and helpful, I would recommend everyone to deal with this gentleman, you won’t regret, thanks Mo for everything.

Bahadeen · 1 August 2026

★★★★★ 5/5

Google

Thank you Marianne at Foxtons Willesden Green for going above and beyond to make my purchase happen smoothly and on time, I know you - and Rebecca - put a lot of time and effort into making it work when I was up against some time constraints and other unexpected situations. From the first viewing to closing Marianne was professional, hard working and engaged. She was knowledgeable on her neighborhoods, who her vendors were and what I was looking for. She was always in communication with updates and check ins. I can't praise or recommend her enough. Thank you, Marianne :)

Sarah · 13 January 2026

★★★★★ 5/5

Google

Imani has been amazing in supporting us through our property search and made the whole experience so much easier and enjoyable

Evie · 1 August 2026

★★★★★ 5/5

Google

Imani was best and very helpful with our house search got us the best house in the best location. She is lovely, always ready to help and the best. Thank you Imani

Prachi · 13 March 2026

★★★★★ 5/5

Google

Jack is the best estate agent. He is patient and consistently showed me houses every week. He provides all the information needed for the buying process and is readily available for any questions that a buyer might have. Thank you for your constant support jack. 🙏 …

Saima · 13 October 2025

★★★★★ 5/5

Google

A big thank you to all the team at Foxtons, Willesden Green. Especially James Tarrant Robinson and Rebecca Moloney. Rebecca came round to value our home and her professionalism, enthusiasm and positive energy made her a joy to work with. James showed potential buyers around our home and was courteous, and professional at all times, communication was great and he gave us sound advice, guiding us through the whole process with a calm, reassuring and positive manner. I can’t recommend James and Rebecca and Foxtons (Willesden Green) highly enough if you are about to sell your home.

Richard · 27 June 2024

★★★★★ 5/5

Google

I want to take this opportunity to appreciate the hard work and professionalism of James Tarrant Robinson. Although I haven't found my perfect home yet, working with James has been an incredibly positive experience. From the very beginning, he took the time to understand my needs and preferences, ensuring that every property we viewed was a potential match. His knowledge of the local market is impressive, and his advice has been invaluable. James is always professional, punctual, and responsive, addressing all my questions and concerns with patience. His dedication and attention to detail have made this search process much less stressful. I truly appreciate his ongoing support and commitment to helping me find the right home. Even though my search continues, I have no doubt that with James's help, I'll eventually find the perfect house. I highly recommend him to anyone looking for an experienced, reliable and helpful real estate agent!

Dr · 28 May 2024

★★★★★ 4/5

Google

I have viewed a bunch of properties with Chloe over the last month or so. She is so warm and friendly and quickly learned what kind of properties I was interested in. I eventually went with a different property but my experience with Foxtons taking me around lots of different properties really helped me to focus in on what I was looking for. Chloe was easy to get hold of, very accommodating with schedules and always followed up with me in a friendly but not too pushy manner - thanks so much for all your help!

Rachel · 28 May 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with James Tarrant from Willesden Green , and I must say, his professionalism and dedication truly set him apart in the real estate industry. What truly impressed me was James's ability to provide a tailored service that met our specific needs. He took the time to understand our situation and preferences. James's caring approach and commitment to excellence not only facilitated a successful transaction but also created a very positive and reassuring experience for us. It is evident that he puts his clients' interests at the forefront of his work, going above and beyond to ensure their satisfaction. I cannot recommend James highly enough to anyone looking to buy or sell property. His professional demeanor, coupled with his dedication and availability, makes him an invaluable asset to any real estate endeavor. Thank you, James, for your exceptional service

Fátima · 28 April 2024

★★★★★ 5/5

Google

Prithvi gave an amazing customer service he found me a suitable house that fitted with all My list of desirables including location , budget and style of the property , He was good communicator between myself and the seller and solicitors keeping me updated about the progress of the sale, He also guided me with a lot of information of what next steps was he recommended me a Surveyor and was very well mannered and professional with each step of the way which helped as I was a first time buyer Definitely recommend him as Estate agent

Chantelle · 13 December 2025

★★★★★ 5/5

Google

I can’t thank Rebecca Moloney and the her team enough for selling my house. When I first met Rebecca I found her easy to talk to and she answered the many questions I bombarded her with as it was my first time selling a property and she quickly put me at ease. The Sale of my house was not straightforward but Rebecca and the team worked above and beyond to get it sold and were excellent at keeping me up to date with the progress. Thank you

Victoria · 23 February 2024

★★★★★ 5/5

Google

Just viewed a property with Ms Imani, she demonstrated perfectly how the property I viewed was the perfect one for me to live in and she also has a really nice attitude and excellent communication skills, once again thank you for showing me my soon to be future home, thanks Imani!

Daniel · 13 March 2026

★★★★★ 5/5

Google

I recently worked with a few different estate agents during my property search in Willesden, and Jack at Foxtons really stood out. While some agents felt rushed or less professional, Jack was the complete opposite, polite, patient, and calm …

Sharmine · 13 September 2025

★★★★★ 5/5

Google

I can only say good things about the lovely agent Imani Marshall , she has been amazing and incredibly supportive , housing is not simple as a tenant and imani has made me feel supported and capable in this process , thankyou very much !

Sibel · 1 August 2026

★★★★★ 5/5

Google

Aiden and James assisted us in selling our house in North West London. Ultimately James "won the prize" however it has been a pleasure at all times dealing with both of them. They have been polite, considerate, and good at keeping us up to date on everything; and James was especially good at pushing through on our completion date and keeping us posted on the progress. I can highly recommend them.

Lori · 28 May 2024

★★★★★ 5/5

Google

I had the pleasure of dealing with Aidan in the Willesden Green office (as a potential buyer). Aidan was very professional and really took the time to understand my needs and wants and he never pressurised me into viewing an unsuitable property or making a decision. I also saw Aidan dealing very professionally with the vendor of a property I was interested in. I highly recommend Foxtons Willesden Green

Nicla · 27 June 2024

★★★★★ 1/5

Google

Landlords and Tenants should avoid Foxtonsflation in 2023! The current Letting's Manger at Willesden Green is purely driven by OTE and he inflated a rental valuation from £1100 pcm to £1500 pcm, a whopping 36.36% increase in desperate attempt to stop me walking out of the door and taking the business elsewhere. I was seeking financial compensation for mismanagement and the Letting's manager could do nothing for me except hike the rent of the next tenant and offer me a miserable £250 discount on the next contract. Effectively getting the next tenant to pay more rent to subdue my compensation claims for Foxton's own incompetence. The current tenant had been there just over a year and had already complained directly to me about Foxton's rental price valuation already being too high for a studio of only 20 square meters and had given notice to leave at the end of the fixed term. We had previously given some other business to Foxtons and we were shocked that they had flagged us for a £20,000 fine to the Government for not having a valid Gas Safe certificate once the tenant had already moved in. We have our own engineer doing such work and our valid certificate was rejected on multiple occasions and the threats of the fine continued. I spoke with the Letting's manager multiple times who failed on every occasion to take any responsibility for this plainly wrong action and blamed the IT department and our technical skills were challenged by their insistence on the only possible way we could avoid this £20,000 fine would be via the myfoxtons portal. I continued to email the the valid Gas Safe certificate multiple times to the Lettings Manager and the only way to remove these unwanted notifications was to leave Foxtons altogether which is much more complicated than you can imagine! They do not negotiate and they charged us 21.6% (18%+VAT) for the fully managed service which is nothing more than a online portal which contains incorrect information that will waste your time on every occasion and will result in further friction between Landlords and Tenants. As a Landlord I genuinely feel that the tenant should feel comfortable about the level of rent paid and I will be reaching out to Rt Hon Michael Gove MP, Ben Twomey of Generation Rent and Ben Beadle of the NRLA. The current draft of the Renters Reform Bill should be updated with a maximum commission that can be charged by a lettings agent as that price is ultimately paid by the tenant. This would have a more significant impact than any other measure and the savings should be passed onto the tenant. I will give them a full account Foxton's ruthless business practices and will update here in due course.

Rumit · 1 October 2023