Trusted Agent profile · London

Fish Need Water London reviews

4.1

★★★★★ Great

140 reviews across 4 platforms

1-2 The Parade, Dog Kennel Hill, London, SE22 8BQ

Fish Need Water's office in London, at 1-2 The Parade, is rated 4.1 out of 5 across 140 reviews on four platforms, including 130 Google reviews rated 4.2.

Google logo

4.2 / 5

130

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Yell logo

3.7 / 5

3

Reviews on Yell

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Having used them for sales and property management, I can honestly say they are excellent on both counts. Very personable staff who will work with you to find what you need. I still use fishneedwater for property management; they make everything very easy, fix problems (of which there has been a few), very quickly and with minimal fuss. Their rates are also very competitive for the London area. Mahbub, who is my point of contact for property management does a brilliant job, I couldn’t recommend him more highly.

Chally · 17 June 2022

5/5

Google

I've been with Anthony and the Fish Need Water team for close to 10 years as they know the local market of East Dulwich, Peckham and the wider SE London area very well. They manage all my properties in the area and as a company have never let me down. No job is too small and they are there to support on large projects and work with a lot of local tradesmen so I never need to contact anyone. They consult and advise with you so that you are involved in the decision making process and know what is going on. They are approachable and friendly and I would highly encourage anyone who is looking for a sales or lettings agent to discuss your situation and needs with them first. No flashy suit in sight but honest pragmatic advice.PositiveResponsiveness, Professionalism, Value

Dietrich · 17 June 2022

4/5

Google

To whom it may concern After having dealt with Fish Need Water for almost a year as a tenant I can confirm that the company is one of the best in Real Estates business. I have never come across a more dedicated, efficient and compassionate company than Fish Need Water. I would highly recommend the company for any Real Estate contract or transaction.

Ajibola · 18 June 2016

Agent replied · 16 June 2024

Thanks Ajibola, we really appreciate your comments and glad we can be of service

5/5

Google

Quick, efficient, helpful.

Daniel · 25 January 2025

Agent replied · 13 April 2025

Thanks Daniel

3/5

Google

I have been using this company for the last 5yrs, both to find tenants and to manage my properties. They are definitely a cut above the usual bunch of spivs and wide boys that go under the label 'estate agent'. I have always found them helpful and efficient and honest. I cant ask for more than that. Highly recommended.

John · 18 June 2016

Agent replied · 16 June 2024

Thanks John, glad to be of service

5/5

Google

I used FishNeedWater in October 2020 for a purchase, and hands down one of the better agents out there. James and his colleague Lorraine have been really great to work with, they've been very efficient and even when problems presented with other parts of the chain, they helped move things along. Felt thoroughly supported and always in the loop and could approach them for genuine advice. Really grateful for all their help and support :). A wonderful team!

Eva · 17 June 2021

5/5

Google

Spoke to Nicole at Fish Need Water! She was a fantastic communicator, extremely helpful and professional. Very happy with the service.PositiveResponsiveness, Professionalism

Farouq · 17 June 2022

5/5

Google

I have dealt with a number of letting agents and these are by far the best ones I (or my friends) have used. Any aspect that needs my attention on my property is communicated to me and then fixed meaning my tenant is never left in the dark on what is happening. Very recommended

Paul · 18 June 2016

Agent replied · 16 June 2024

Thanks Paul, glad to be of service.

5/5

Google

I have been renting through Fish Need water for 2 years I have had excellent service. The team have been very professional and prompt at dealing with any issues that I have had in my home.

Ethel · 17 June 2022

Agent replied · 16 June 2024

Thanks Ethel, we always try to resolve issues as quickly as possible

5/5

Google

Fishneedwater at East Dulwich have been fantastic throughout our tenancy. Any minor issue they have been quick to fix but one specific mention was having returned home from hospital with our 3 day old child, the plaster in our living room came crashing down. Their ability to manage trades and organise us to move out made an extremely stressful event seem more manageable. Would highly recommend their services.PositiveResponsiveness, Quality, Professionalism

Andrew · 24 October 2021

5/5

Google

I recently used Fish Need Water when I moved to my current property. I found them very professional in their approach providing exceptional customer service. They always kept me updated with what was going on which is critical in any business. I would definitely recommend anybody to use them.

Andrew · 18 June 2016

Agent replied · 16 June 2024

Thanks Andrew, we are pleased to be of service.

1/5

Google

Worst letting ever.. Cancelled viewing and then booked for evening saying only for you I'm doing it.. When reached property there were almost 12 other people to view the property..it was a joke..after viewing the guy called us every week asking to put offer..not sure how many times we had to tell him our offer and we were not even bothered to contact them..he kept calling and saying you guys should get the property it's nice.. When after 3 weeks of him pestering us..we said can we view the property again..the guy goes furious saying you guys are wasting my time..you can't view property 10times.. I mean seriously get your facts right people.. You are pestering us and then saying we are wasting your time.. It's not fishneedswater its.. Fish needs some brains and customer service training..

Ravi · 18 June 2016

5/5

Google

Efficient service with easy lines of communication via WhatsApp, phone & email, providing all the necessary & helpful information, procedures and services desired without a hitch, plus competitive pricing. Satisfied customer.

Fay · 17 June 2022

Agent replied · 16 June 2024

Thanks Fay, we are pleased you had a great experience

5/5

Google

I was very impressed with Fish Need Water. I was quite dubious about Estate Agents but they were extremely proffesional, friendly and helpful. I highly reccomend! Thank-you especially to Jack, James and Suzy!PositiveResponsiveness, Quality, Professionalism

Theo · 24 October 2021

Agent replied · 16 June 2024

Thank for your feedback Theo, the team work hard to support their clients

5/5

Google

I can't express enough what a lovely experience it has been with Nicole's help. She guided me through the entire process of letting, including multiple check-ins with the guarantor service and landlord. Nicole stayed on top of everything and her kindness and quick responses were much appreciated.

Cindy · 20 October 2023

3/5

Google

They got the job done but the sales guy who sold me my home is quite rude and abrupt.

Africana · 17 June 2023

Agent replied · 16 June 2024

Without know knowing the property we are unable to respond. If you could let us know we will try to help resove

5/5

Google

The whole team at Fish Need Water were great really professional, friendly and proactive. Sharing useful information and really going the extra mile to support myself as a landlord.

Justine · 17 June 2022

Agent replied · 16 June 2024

Thanks Justine, we try to support you throughout your landlord journey

5/5

Google

Fish Need Water managed our property last year. They were fantastic, kept communication at all time with us and our tenants. Sorted some repainting and one insurance claim on our behalf. Gave us some good advice and were very competitive price wise. I highly recommend.

Bertille · 18 June 2016

Agent replied · 16 June 2024

Thanks for your feedback Bertille, please we were of service.

4/5

Google

We have been with Fish Need Water, for over 8 years now, and they have always look after us, any problems we have had, They have fixed it right away, we are happy to be with this agency.

Esteves · 17 June 2020

Agent replied · 16 June 2024

Thanks for your kind words

5/5

Google

Excellent follow up and system to set things up, great communication and coordination.

Raghid · 20 September 2023

Agent replied · 16 June 2024

Thanks for you kind words

5/5

Google

Been renting through Fish Need Water over 3 years now and we've never had a problem. Unlike the other agencies I've heard off they actually look after loyal and problem free tenants like us. Office staff very friendly and always there to help.

Jakub · 18 June 2016

Agent replied · 16 June 2024

Thanks Jakub, we're pleased to be of service

1/5

Google

These people are difficult to get hold of. They also appear to be disorganised.

Dauta · 21 August 2023

Agent replied · 16 June 2024

Hi, you have left a review but you are not even registered on our systems so on the face it it this would seem unreasonable. We have 24 hrs answering service and can't find a message under your google name?

5/5

Google

We had a great experience with Nicole while applying to rent a place. Thanks!

Phoebe · 21 August 2023

Agent replied · 16 June 2024

Thanks Phoebe

5/5

Google

For 4 years fishneedwater has dealt with renting and managing my property. The staff are very approachable and if any issue arises ,they deal with this promptly and professionally If you are looking for a letting agent,I can definitely recommend fishneedwater

Jacobus · 18 June 2016

Agent replied · 16 June 2024

Many thanks Jim, really pleased that you are happy with our service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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