Trusted Agent profile · London

Fine and Country London reviews

4.6

★★★★★ Excellent

102 reviews across 3 platforms

13-15 Turnham Green Terrace, London, W4 1RG

Fine and Country's office in London, at 13-15 Turnham Green Terrace, is rated 4.6 out of 5 across 102 reviews on three platforms, including 94 Google reviews rated 4.7.

Google logo

4.7 / 5

94

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have been dealing with Fine & Country for awhile and I can say that the staff particularly Reg and Andy are highly professional, polite, trustworthy and always there to discuss and deal with any issues that arise. I cannot recommend them …

Orita · 16 April 2022

1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

5/5

Google

Dear Alice, thank you so much for your tireless hard work, professionalism and care. You and Daniel have done a great job and it has been the best selling experience with both you guys' pitching for me. Wonderful work, you both deserve great success! Kindest regards Garry.

Spec · 16 April 2023

Agent replied · 13 June 2024

Hi Garry, thank you very much for your kind words. Given how many transactions you’ve been involved in over the years, to say it’s been the best selling experience you’ve had is brilliant to hear. Our business model ensures we only ever work with a select number of clients at one time, this is to ensure we can offer the very service, so we are glad we delivered on that.

5/5

Google

It has been a pleasure working with Daniel, Laura and Alice at Fine & Country. An excellent agency that know how to sell a property properly. I would recommend them to anyone.

James · 16 April 2024

Agent replied · 13 June 2024

Hi James, thanks for leaving a review. There were certainly a few bumps in the road along the way, I’m just glad the team were able to navigate them to reach a successful sale. Best of luck with your next project.

5/5

Google

Alice and the whole team are a pleasure to work with, professional, friendly and always willing to go the extra mile to provide the best possible service to their clients.

Rebecca · 14 May 2024

Agent replied · 13 June 2024

Thanks Bec, it is equally a pleasure to work with yourself and the team! Totally efficient and always happy to help.

5/5

Google

I've had a lot of contact with Alice Madden over the past year and have found her to be very polite and courteous on every occasion.

Nikky · 14 May 2024

Agent replied · 13 June 2024

Thank you Nikky, for your kind review!

5/5

Google

Harry Middleton is a very professional, patient and nice agent who do support and very helpful throughout the process of property purchase

Lars7843 · 18 August 2023

5/5

Google

Just sold a house in Chiswick and we found Fine & Country attentive, charming, straight talking and extremely professional. They are a breath of fresh air for their industry. We would not hesitate to highly recommend their business if you …

Jayne · 16 April 2023

Agent replied · 13 June 2024

Hi Jayne, thank you very much for the kind words. It was an absolute pleasure working with you and look forward to hopefully working with you again in the future.

5/5

Google

Great sales team, great communication from the team, and polite and friendly team members. Would definitely use Fine and Country again to sell my next property.

D · 16 April 2024

Agent replied · 13 June 2024

Thanks for your kind words Dipak. We’re a big believers that communication is key in order to offer the correct level of service. Best of luck in your new home.

5/5

Google

Daniel, Andy and Alice have been fantastic. They had a buyer for our home within a week and it has been a great experience from start to finish. They are genuinely nice people who go the extra mile. Our moving days are over but I have no hesitation recommending them to anyone looking to move.

Gina · 16 April 2024

5/5

Google

We recently completed on the lengthy and complex process of buying our new home in Ealing. The pandemic made it a complicated task. This was the estate agent that helped us find our dream home. A lovely member of the team named Elisard Malizi looked after us from the the very start of the search through to the handing over of the keys at the end. He was exceedingly professional, keeping things feeling calm and on track whilst obviously being very efficient pushing thing forward behind the scenes. Also excellent at all the subtle negotiations that go on in this type of business. Many thanks.

Alan · 14 June 2021

5/5

Google

The team at F&C is fantastic, works efficiently and with great care. They got me the house I wanted and completed the deal promptly.

Natasha · 16 April 2025

5/5

Facebook

I invested $800 USD and earned $19,500 USD in seven days. It sounded too good to be true at first but right now am literally trembling in excitement. If you wanna maximize your profits, feel free to contact my trader for guidance on Official Business Pagehttps://www.facebook.com/donaldexperttradersWHATSAPP https://wa.me/+12052251306TELEGRAM https://t.me/+18154913237Business Email :: Investorbryansteve@gmail.com

Jeffrey · 5 September 2023

5/5

Google

It has been wonderful working with Alice, Laura and Daniel from the Fine & Country Chidwick team. They have worked hard to make our purchase seamless in a challenging property market. I would highly recommend working with them.

Gaurav · 16 April 2024

5/5

Google

My house sale was with the Ealing team and I have nothing but praise for them. Nothing seemed too much for them. They listened to concerns, helped me through the process and were always at the end of a phone. There presentations of the …

Sian · 16 April 2023

5/5

Google

Elisard Malizi of the Turnham Green Terrace office is a very pleasant person to deal with! He is extremely focused on finding the perfect place for his customers and has a very warm and comfortable approach. He is a great listener and …

Adel · 16 April 2022

5/5

Google

We highly recommend Fine and Country through whom we bought our house a few months ago. Elisard from their team was so helpful and ultraknowledgeable. He knew the market so well and managed to identify the absolutely perfect house for us …

Afrina · 16 April 2022

5/5

Google

Fine and Country were a pleasure to deal with, they made a great deal of effort to understand and work towards my expectations and all in all they provided excellent customer service.

Garo · 16 April 2023

5/5

Google

Just sold our house in Brentford via F&C and found them to be professional & courteous. In a difficult market they persisted where others gave up. Can't recommend them highly enough.

David · 16 April 2023

5/5

Google

Absolutely amazing staff, totally professional with customers regarding progress of sale or purchase. Very friendly, polite, and you get the feeling that they're actually working for 'you'. the customer. I had a great experience with Fine & …

K · 16 April 2022

5/5

Google

It was absolute pleasure doing business with Elisard and co. We have managed to get the keys in less than nine weeks and beat SDLT deadline after agreeing the price. …

Tatjana · 16 April 2022

1/5

Google

Rating only, no written review.

Sara · 16 July 2025

Agent replied · 16 April 2026

Hi Sara, could you please elaborate on the 1 start review please? We don't have your details on our system, so not sure if you have reviewed the wrong office or if indeed you have reviewed the correct one, please send me more information so I can look into this please daniel.madden@fineandcountry.com

5/5

Google

Rating only, no written review.

Mannat · 16 July 2025

Agent replied · 16 April 2026

Thanks for the five star review Mannant, we hope you and Olivia are very happy in your new home.

3/5

Google

Rating only, no written review.

Feras · 12 March 2025

Agent replied · 16 April 2026

Hi Feras, we don't appear to have your name on our system, so I just wanted to reach out to get more info on your review. Could you please email directly daniel.madden@fineandcountry.com Thanks

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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