Trusted Agent profile · London

Fine and Country London reviews

4.6

★★★★★ Excellent

102 reviews across 3 platforms

13-15 Turnham Green Terrace, London, W4 1RG

Fine and Country's office in London, at 13-15 Turnham Green Terrace, is rated 4.6 out of 5 across 102 reviews on three platforms, including 94 Google reviews rated 4.7.

Google logo

4.7 / 5

94

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

A small, dedicated team delivering a tailored and hugely impressive service that resulted in the very quick sale of our house during uncertain market conditions, and for a satisfactory price. Their expertise, attention to detail, and proactive approach made the entire experience seamless. We always felt informed and in safe hands, and their communication skills in particular are highly commendable. Exceptional service all round from Daniel, Harry and Alice.

D · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful review, D! We're thrilled to hear that Daniel, Harry, and Alice provided you with a tailored and impressive service. It's great to know that our team's expertise and communication made your home-selling experience seamless. We truly appreciate your kind words and are delighted to have helped you during these uncertain market conditions. If you need anything else in the future, don't hesitate to rea

5/5

Google

The team at Fine and Country, Daniel, Laura, Sara and Alice were superb. They delivered on all their promises. Efficient polite and totally professional. Hones and trustworthy. A special mention must be made for Alice. Amazing follow up and support throughout a very stressful process. Ensuring all the parties to the transaction fulfilled their role and obligations. Her counsel throughout was greatly received. Enormous thanks to them !

Richard · 16 April 2024

Agent replied · 13 June 2024

Thanks Richard for taking the time to leave such a detailed review, its much appreciated. It was a pleasure to work with you, I know how difficult the sale was for you and your family given how long you’d been in situ. I’m pleased you were happy with the service and Alice really is our secret weapon, our sales wouldn’t go through as quickly without her. I hope you enjoy your new home as much as you did your last.

5/5

Google

After a long search my clients have ended up buying a fabulous home off-market from Daniel and the team who coincidently also found a buyer for my clients existing home. A please to deal with. Honest, straight-talking and professional. A pleasure to do business with.

Henry · 29 March 2025

Agent replied · 16 April 2026

Thanks for your kind words Henry, it was a pleasure working with you and I'm delighted to have found them their dream home, I promised them 2025 would be the year, so glad I could deliver on that. Kind Regards, Daniel

5/5

Google

Truly excellent service form the team at F&C Chiswick. They sold our family home for the asking price extremely quickly and with great care. They were attentive throughout the offer to completion process, always picked up the phone and were an absolute pleasure to deal with. Thank you ever so much Daniel and Alice! Would highly recommend if you're selling in the Ealing area.

Bryony · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, Bryony! We're thrilled to hear about your positive experience with Daniel and Alice at Fine & Country Chiswick. Selling a home is a significant journey, and we're glad we could support you every step of the way. Your recommendation means a lot to us. Wishing you all the best in your new chapter!

5/5

Google

We just moved house and Daniel and his team handled both our sale and purchase. They worked seemlessly as a team and everyone we dealt with was personable and professional. They took time to understand our requirements, were always on hand when we needed advice and worked extremely hard throughout the whole process. It was great to work with someone we trusted, especially during these uncertain market conditions. We have absolutely no hesitation in recommending them.

Siami · 16 April 2023

Agent replied · 13 June 2024

Thank you so much for the fantastic review. It was an absolute pleasure working with you and we are glad that our team could meet all your needs seamlessly.

5/5

Google

Fine & Country Chiswick provided exceptional personal service throughout the whole selling process, keeping all advised every step of the way. I found Alice incredibly helpful and approachable at all times.

Teresa · 11 August 2026

Agent replied · 11 October 2026

Hi Teresa, thank you for leaving is the review, we really apperciate it and we thank you for keeping the faith in us in what was a rather challenging sale.

5/5

Google

Fine and Country have a modern approach endeavouring to cut the offer-to-exchange time by a substantial number of weeks/months. Daniel, Alice and Sara did exactly what they promised and were quick to respond to questions and kept us fully informed throughout the process. We sold our house in a difficult climate and they were all a pleasure to work with. Highly recommend.

Louise · 16 November 2025

Agent replied · 16 April 2026

Thank you Louise for your wonderful review. The system in England is no longer fit for purpose so we do look for new innovative ways to make the process easier. Thank you for entrusting us with the sale of your home, I know it was a close call and I'm glad we could repay your faith. Maybe see you in Sams for a cocktail when you finally move in.

4/5

Google

Fine and country managed our house sale and purchase extremely well in a professional manner. The process was handled smoothly even though we were in a chain. Shout out to Alice and team!

Saranya · 16 April 2025

Agent replied · 24 August 2024

Thank you Saranya and Saravanane, for your very kind feedback! We’re thrilled to hear you were pleased with the service and are grateful to have been a part of both your buying and selling journey. Wishing you many happy years ahead, in your new home.

5/5

Google

A BIG thank you to all at Fine & Country for helping us sell our house. They have been pro-active in getting the sale and kept us informed on every step of the journey to completion. A real friendly professional company to deal with. A special thank you to Alice for getting this over the line.

R · 16 April 2024

Agent replied · 13 June 2024

Thank you Ranjit for your kind review, it was a pleasure working with and Madeleine and I’m glad Madeleine reached out to us to help sell your family home. You really had created something special.

1/5

Google

I've dealt with many letting and estate agents across London, but Fine and Country Chiswick takes incompetence, aggression, and outright bullying to a new level. They didn’t just fail to deliver, they made the process genuinely distressing. They either didn't understand or deliberately misrepresented the difference between a sub-sale and a contract re-assignment, pushing the wrong approach and even clashing with our solicitors to defend their incorrect interpretation. It took our solicitors stepping in to unravel the truth before they reluctantly backed down. And then there was Dan. His handling was nothing short of manipulative. He’d send an email at 9am demanding a commitment, only to follow up mid-afternoon with another email "confirming our lack of interest", a blatant attempt to pressure and corner us. This unprofessional and combative behaviour made dealing with them an absolute nightmare. I would avoid Fine and Country Chiswick at all costs unless there are no other options. Working with them was an experience I wouldn’t wish on anyone.

Oli · 16 April 2025

Agent replied · 16 April 2026

Hi Oli, sorry to hear you had a bad experience but we believe you may have the wrong agency? Your details do not appear in our system, we've also never done lettings and have no idea what sub sale or contract reassignment is, we only deal with residential sales. If you could please remove the review and / or email me directly daniel.madden@fineandcountry.com if you believe you have reviewed the correct business. Thanks

5/5

Google

I can wholeheartedly recommend. Alice and Daniel are fantastic. Hard working, on the ball and determined. They did a fabulous job.

Mairead · 11 September 2026

Agent replied · 11 October 2026

Hi Mairead, Thank you for taking the time to leave the review. It was a tough process so really appreciate yours and Deans efforts to get this over the line and we wish you every happiness in your new home. Thanks

5/5

Google

We are delighted with the service we got. Very professional and responded quickly to things that needed to be done.

Douglas · 11 August 2026

Agent replied · 11 October 2026

Hi Doug, thanks for the review and thank you to you and Chris for entrusting us with the sale of your home that you had spent such a long time in. We hope you are very happy in your new home.

5/5

Google

From the moment I met Daniel I could tell that he was driven and focused to sell the house. I didn't get that same feeling from a number of agencies I met. I had a fantastic experience with Fine and Country and would highly recommend them.

Super · 16 January 2026

Agent replied · 16 April 2026

Thanks Shiv for the review. It was a pleasure working with you and all the best with your move.

5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

5/5

Google

Harry and Alice, who were recommended to me by friends who had also used them, provided a very good service. Harry made sure only realistic potential buyers were shown around. Alice's expediting of the legal side of the buying process really kept the solicitors on their toes. I would happily use them again.

Alison · 16 April 2025

5/5

Google

Daniel, Laura and Andrew did a stellar job with our sale which wasn’t without its share of challenges along the way. Their track record in Ealing speaks for itself, but we were quite fortunate for our sale to be in their hands. Helped us achieve a selling price that we desired

Himanshu · 16 October 2025

Agent replied · 16 April 2026

Hi Himanshu, thank you for taking the time to leave a review. Yes there were certainly a few challenges to overcome and I'm glad we were able to get the desired outcome. Thank you for instructing us and wishing you and Tapti all the best in your new home!

5/5

Google

Harry and Alice were fully dedicated and did fantastic work. We had some good and sometimes tricky moments during the sale process, and they handled everything calmly and skillfully. In today's market, which is unfavourable for sellers, we have achieved a decent result.

Zoran · 16 April 2024

Agent replied · 13 June 2024

Thank you Zoran for taking the time to leave us a review. There were certainly some tricky moments, I’m just glad the team were able to handle them to reach a successful completion.

5/5

Google

Just sold my house through Fine and Country Chiswick. Alice and Daniel were just amazing. I had a lot of ups and downs with my sale but Alice stuck with me and kept in constant touch. Couldn’t have done it without her. I would highly recommend Fine and Country.

Margaret · 16 April 2025

5/5

Google

I recently purchased through Fine and Country Chiswick and found the process was seamless from start to finish, not something you'd expect when buying a new home. Special mention to Laura, Daniel and Alice Madden and Sara Hemmings for their superb efforts in finding us our dream home!

Oliver · 17 October 2023

Agent replied · 13 June 2024

Thank you Oliver for taking the time to leave a review. It was a pleasure working with you, best of luck in your new home and I’m glad we found the right one in the end.

5/5

Google

We recently exchanged on our house purchase through F&C and found the whole team great to deal with. Alice in particular pushed the whole process and chain along meaning we exchanged 3 months after our offer was accepted despite there being four houses in the chain above us. Thank you!

Rhi · 16 September 2025

Agent replied · 16 April 2026

Hi Rhiannon, Thank you so much for the review. Alice is great and is our secret weapon to ensure everyone in the chain does what they need to, to make sure everything moves forward accordingly. We wish you the best in your new home, you've made a great choice, its a lovely property.

5/5

Google

Highly recommend this agency. Lovely professional agents, motivated and driven to sell and incredibly easy and a pleasure to work with. They drove the entire chain to completion. Great job! And a special thanks to Daniel and Alice Madden.

Wendy · 16 April 2024

Agent replied · 13 June 2024

Thank you Wendy for taking the time to leave us a review. It really was a pleasure working with you and Amin, it took me a while to convince Amin to work with us I’m just glad he eventually agreed! Best of luck with your new project and hopefully our paths cross again.

5/5

Google

The whole team at Fine and Country Ealing branch were amazingly helpful and friendly right from the first viewing and Alice really made the journey from our offer being accepted until completion as efficient and stress free as possible. We were always kept fully apprised of what was happening and communication was excellent. Thank you so much for everything.

Natasha · 11 May 2025

Agent replied · 26 May 2025

Hi Natasha, Thank you for your review. It was a pleasure working with you and Nicolas and we're just so glad we could get you moved in after a bumpy start. We hope you are very happy in your new home. Thanks

5/5

Google

Fine & Country Chiswick were an excellent agency for selling our house, the price they suggested was reasonable and achievable and the legal service “in advance” worked well to ensure a smooth transition. I’d use Daniel and Sara again, they knew what they were doing.

Ian · 16 April 2025

5/5

Google

We’ve been greatly impressed by Daniel, Alice and the team at Fine & Country. They introduced only high calibre potential buyers, and ultimately delivered beyond expectations, despite the current unfavourable sellers market.

Matt · 16 April 2024

Agent replied · 13 June 2024

Thank you Matt for taking the time to leave a review. I’m also grateful you called us back after meeting at the door a few days prior. It looks like Fulham will be safe this season despite losing Mitrovic, best of luck for the rest of the season.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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