5/5
GoogleMs Olivia Shenton-Sharp of Ernest-Brooks was very helpful and well informed (about the flat) and was pleasant and diplomatic..PositiveProfessionalism
Trusted Agent profile · London
Ernest Brooks International London reviews
★★★★★
661 reviews across 3 platforms
The South Quay Building 77 Marsh Wall, London, E14 9SH
Ernest Brooks International's office in London, at The South Quay Building 77 Marsh Wall, is rated 4.8 out of 5 across 661 reviews on three platforms, including 442 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
442
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
218
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Ernest Brooks International, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleMaj has helped me throughout our family home sale, great and honest chap. Highly recommend him and his company.
5/5
GoogleBrilliant service from beginning to end, this agency deals with you in a personalized manner, they're very reactive and try to help with everything as much as possible. Would recommend to anyone!
5/5
GoogleWe found the right apartment to rent with Jason Ung's help. He was professional and patient. We got quick response from him every time.PositiveProfessionalism
5/5
GoogleGreat quality of service and communication. We were supported by Victor - he was extremely helpful and was quick in his communication and ability to find a solution.
5/5
GoogleMy agent, Jason, has been very proactive and provided us with such great quality services. Strongly recommended!
5/5
GoogleA very professional company, who can provide you a reliable service, I’d have no issues in recommending Craig as an advisor, he is extremely knowledgable and professional.
5/5
GoogleExcellent service from day one! Any issues/ queries were quickly and professionally seen to and resolved by Victor. He's made the whole experience a lot less stressful.
5/5
Google1st class experience and thoroughly professional throughout my speedy completion process. Will be my trusted London agency from here onwards and well done to whoever recruited Serkan.
5/5
GoogleRecieved outstanding service from Kieran Savage, his approach in handling the viewing was pleasant and made very easy for me. I highly recommend Ernest Brooks! Keep up the good work guys!
5/5
TrustpilotHi Craig Kelly
Hi Craig Kelly, many thanks for the support in the process of acquiring a one bed. Very professional support.
5/5
GoogleImran offered me really useful advice.
5/5
GoogleGabriela Bowman has always been extremely efficient in dealing with difficult matters, very professional! Thank you!
5/5
GoogleAfter speaking to Hallam for a period of time, I can say the service which was provided was outstanding. Would highly recommend.PositiveProfessionalism
5/5
GoogleExcellent service all round, If you want a good deal, the best person to ask for is Victor 😊. Always been helping since day one! …
5/5
TrustpilotGreat experience
We had a great experience with Jason. Communication was amazing throughout, everything was explained perfectly as we didn’t have much experience. Highly recommend!
5/5
GoogleHad a wonderful experience with Bradley. He's very professional, helpful, offers good insights and is very prompt in his responses. A great guy to trust with your property needs :)
5/5
GoogleI invest in London regularly and live overseas. Ernest Brooks are my sole agents in London and they're absolutely magnificent with their service!! Keep it up guys! A bit thank you!!
5/5
GoogleI was very impressed with Phoebe's patience and communication. I would definitely recommend this company!
5/5
GoogleProfessional A1 service from Jason Ung. Very efficient and clear in communication. Our move has been a smooth transition. Thank You!
5/5
GoogleReally helpful, friendly, professional Ernest Books estate agent called Jack - would definitely recommend him as he took so much time and effort trying to help us.
5/5
GoogleHallum really helped me through the whole process. Quick to get back to my questions can't recommend enough.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellent service from Phoebe
Excellent service from Phoebe, I couldn't recommend her highly enough. Really great estate agent and would use them again!
5/5
GoogleReally helpful and great service from Phoebe, would highly recommend this estate agentPositiveResponsiveness
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ernest Brooks International London
Has Ernest Brooks International won any awards?
Yes. In The Trusted Agent 2026 awards: Ernest Brooks International, London won Trusted Agent.
