5/5
GoogleGabriela has always shown genuine care for matters in relation to my property, tenants and has always provided great advice on latest property trends. ElisaPositiveProfessionalism
Trusted Agent profile · London
Ernest Brooks International London reviews
★★★★★
661 reviews across 3 platforms
The South Quay Building 77 Marsh Wall, London, E14 9SH
Ernest Brooks International's office in London, at The South Quay Building 77 Marsh Wall, is rated 4.8 out of 5 across 661 reviews on three platforms, including 442 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
442
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
218
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Ernest Brooks International, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service from Oliver throughout the whole process, thank you. He was very flexible with the viewings and responded quickly to my questions. Highly recommended.
5/5
GoogleMaciej has helped me managed our portfolio for 5 years now. The service has always been great and I would recommend using Ernest-Brooks to anyone.
4/5
TrustpilotProfessional and Friendly…
A very professional and friendly experience with Ms Zhiqi He at Ernest-Brooks. She was instrumental in finding our ideal home in London. Thanx, much appreciated.
5/5
TrustpilotClaudia Popaj delivered
Claudia's persistence allowed us to view and make an offer for a highly sought after property in an amazing location. We really appreciate all her help!
5/5
GoogleGreat service from this agency and great communication from Yemi
5/5
GoogleThe agent I dealt with was Phoebe, she was very professional, informative and patient! She was always easy to reach, I would highly recommended
5/5
GoogleMark Ross assisted me with the exchange of an assignment. He was super efficient, responded to all my queries and kept me informed throughout. A really nice person to deal with and would thoroughly recommend him.
5/5
GoogleJason Ung did an amazing job . He was very helpful while I was looking for a flat. 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotThank you! Zhiqi
Thank you! Zhiqi He for helping us to buy the Home. The experience of working with Zhiqi He was nice, professional and comfortable.Highly Recommended! Thumbs Up!👍🏼
5/5
GoogleThe property agents are very helpful and patient. I would say they are probably the best in Stratford area!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat estate agent to rent from
Very happy start to finish in renting a flat through these guys. Had zero issues and do swift and clear to deal with. Will rent again from them
5/5
GoogleExcellent And very Professional service. Very impressed by the positive approach of Yujin the letting consultant. Full marks to the Head of the team to have such brilliant staff. Highly recommended. Arshad Bashir Ash
5/5
GoogleZhiqi he has been very helpful
5/5
TrustpilotGreat experience and very smooth…
Great experience and very smooth process. My tenancy was handled by Yujin Ee, very professional and provided timely response. I really appreciate it.Thanks,Chandni
5/5
GoogleKieran recently helped me with my purchase in Luton, his honest advice was very helpful and knowledge of the development was very useful. I'd definitely rely on him in the future for my next investment.
5/5
GoogleThe agent I dealt with was Mr Craig Kelly, was very professional, informative, patient! and easy to reach, highly recommendedPositiveQuality
5/5
GoogleSo satisfied with the service provided by Jason. He was so responsive and kind, assisted us on renting patiently. Recommended:-)
5/5
TrustpilotGreat. Used to sell a 2 bed in Stratford
Used to sell a 2 bed in Stratford. Quick easy and switched on staff. Will use again.
5/5
GoogleGreat company with a fantastic philosophy of treating clients with respect and educating them in the journey to home ownership.
5/5
GoogleI had a very positive and professional experience with Phoebe. Would highly recommend her for her great client-communication and patience!
5/5
GoogleMy dealings with Ernest Brooks International has been a very pleasant experience. My dealings were with Maciej who I found very professional and kind on a very difficult situation. I would highly recommend them.
5/5
GoogleMe and my husband had a very good experience with Ernest-Brooks, they are helpful and work with agility, specially the letting consultant Jason Ung who did an excellent service with agility! I truly recommend.
5/5
GoogleI received great service from this company and Monica
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ernest Brooks International London
Has Ernest Brooks International won any awards?
Yes. In The Trusted Agent 2026 awards: Ernest Brooks International, London won Trusted Agent.
