5/5
GoogleBailey from Ernest-Brooks was an absolute lifesaver. Any question or query I had was answered immediately, contact was very easy and he made us feel at ease all the way out through the process. Could not recommend more!
Trusted Agent profile · London
Ernest Brooks International London reviews
★★★★★
661 reviews across 3 platforms
The South Quay Building 77 Marsh Wall, London, E14 9SH
Ernest Brooks International's office in London, at The South Quay Building 77 Marsh Wall, is rated 4.8 out of 5 across 661 reviews on three platforms, including 442 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
442
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
218
Reviews on Trustpilot
Business-wide
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Tell us what you need and we'll put you in touch. Ernest Brooks International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Ernest Brooks International, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleEB estate agency are brilliant! Very professional and easy to deal with. Linda from Lettings property management is fantastic! Very friendly and professional, she’s always happy to help!
5/5
GoogleI had an incredible experience with Mr Yujin Ee from Ernest-Brookes who was not only professional and knowledgeable about the real estate market in London, but extremely friendly. I felt completely at ease talking through all my specifications for my new apartment and he delivered spectacularly! Flawless service! 10/10 would definitely recommend!PositiveResponsiveness, Professionalism
5/5
GoogleFirst time renting a property in the UK, Maciej has been very professional and helpful!
5/5
GoogleThe service was excellent. I had yemi guide me through what was needed to be done, talked me through all the details. Definitely would be using the company again in the future.
5/5
GoogleWe used Ernest-Brooks to find our new flat in London, had fantastic support throughout the whole process. Thanks to our agent Victor, we found our new place that suits our needs. He assisted us through the entire process from searching the home to handing out the keys for our flat. Very friendly and professional! Highly recommend :D
5/5
GoogleI have been working with Anthony Dorr to secure my first property. Anthony's dedication to his work, enthusiasm and professionalism has made the process all that much easier. I would happily work with Anthony and Ernest-Brooks in the future and recommend them if you are looking to buy or sell.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMaciej (Maj) at Ernest-Brooks is by far the best agent we have worked with in London. He understood our specific needs, cared about our time and was very good at keeping us informed through out the process. The entire process could not have been smoother and we will surely use him for the next time we have real estate needs.
5/5
GoogleVery happy with the service and the range of options I was shown. The agent I worked with was Oliver and he really put in a lot of effort to show me relevant properties and take me on viewings. I would work with Ernest-Brooks again.
5/5
GoogleGreat experience all made 10 x easier by Yemi, had dealings with bad agency’s in the past so was really refreshing to put my trust into him. Would highly recommend.
5/5
GoogleErnest-Brooks is a very professional company. We really had a great issue with selling our off-plan apartment and time was running and because of Elliot in Ernest Brooks, they managed to find the buyer in time and saved our 100k advance payment investment. Well done Elliot. Many thanks and will always remember you and your professional attitude. Cheers, Hanif
5/5
GoogleMr Mark Ross was being tremendously helpful and responsive.
5/5
GoogleI was pleased with the quality of service, I had received from Ernest-Brooks International. Highly professional and caring managers. Very responsive and accessible. They have a wide range of properties to let in central locations even in specific niche segments. I recommend them highly. In particular it was pleasure to deal with Jason Jung and Ramesh Puvaneswaran.
5/5
GoogleErnest Brooks gave me an extremely positive experience. Phoebe delivered such a professional service and provided me with all the information i needed. From start to finish Phoebe's responsiveness was memorable and I would highly recommend her to any future clients.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat estate agents providing reassurnace and quality service every step of the way. Over the course of the sale of my property which became challenging at points Kieran and Elliot proved time and time again to be the best local agent in the area. Me and my partner will be definitely recommending Ernest - Brooks in the future.
5/5
GoogleGreat service from Bailey. We actually ended up not renting with this agency, however, the whole experience was very pleasant. Largely due to Bailey's timely communication (even outside his office hours) & politeness.
5/5
GoogleClaudia Popaj got us a dream appartment, and went above and beyond in the negotiations to get us an truly unbelievable discount. Not to mentionned she was fully available to get us the offer during the week-end! I highly recommend her and Ernest-Brooks.
5/5
GoogleHabib assisted us through the renting process. I bugged him so many times with questions and follow ups but he was very friendly and helpful throughout 🙂 …
5/5
GoogleAmazing service from Jason! Very helpful, professional and kept us informed at every stage of the process.
Agent replied · 16 June 2024
Dear Lina Thank you very much indeed for your kind words and support. Stay well and safe!
5/5
GoogleEdward helped me with the purchase of my property. He actually recommended the place based on my budget and requirements, booked the viewings, helped negotiate the sale price and even helped with the smaller details that I wasn't sure about answering all of my questions. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
TrustpilotThey are absolutely professional and…
They are absolutely professional and really keen to help you along the way. I was more than satisfied with the brilliant service they provided and could recommend Ernest-Brooks to anyone who is looking to rent or buy a property.
4/5
TrustpilotGood overall
The experience with Ernest Brooks was good overall. Maglin who helped with my move was exceptional and helped me through the moving process. I have given 4 stars because of the very poor recommendation of Taylor Rose solicitors who were absolutely dreadful.
5/5
TrustpilotI had the opportunity to secure a place…
I had the opportunity to secure a place with my contact agent as Yujins. He was extremely helpful!! Such a problem solver. He tried his to make sure I got what I wanted and proffered solutions when necessary.
5/5
GoogleBusiness Development Consultant Mr. Imran Adam responded so quick and got very professional know how about the property market in London. Feel reliable of dealing with this kind of property agent.
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Questions about Ernest Brooks International London
Has Ernest Brooks International won any awards?
Yes. In The Trusted Agent 2026 awards: Ernest Brooks International, London won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Ernest Brooks International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
