Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experience with Ernest-Brooks was amazing. Jason, our agent, was very helpful, responsive, transparent and really helped push the deal to closure. Joanna, our Property Manager, and her team were very helpful and transparent in our onboarding process. The handover was very professional. Both Jason and Joanna answered every question we had and were patient through the process and were factual.This was our best experience in our time in the UK.PositiveResponsiveness, Quality, Professionalism, Value
Kartik · 14 June 2021
★★★★★ 5/5
TrustpilotMichael
Michael was extremely quick, efficient, professional and helpful throughout my search for the home. Very happy with the whole experience and support received!
Sigita · 17 December 2021
★★★★★ 5/5
GoogleGreat service, my agent Oliver has been incredibly helpful!
Zlata · 17 June 2023
★★★★★ 5/5
GoogleHenry from Ernest-Brooks has provided excellent service and I’m very thankful. He actively communicated between the vendor and buyer and we both achieved what we wanted in the final deal. Thanks Henry!
Henry · 15 June 2019
★★★★★ 5/5
GoogleGreat experience, very professional. Maciej has been brilliant with finding me the perfect property. Would recommend and use again.
Tejiri · 14 June 2022
★★★★★ 5/5
GoogleI would recommend Oliver from Ernest Brooks, he is a kind, positive broker with professional experience. It’s worth to arrange a property consultation with him.
Talker · 14 June 2021
★★★★★ 5/5
TrustpilotCraig and his sales team has been…
Craig and his sales team has been instrumental with finding us a buyer for our property! Highly recommend EBI!
Consumer · 25 October 2023
Agent replied · 19 June 2024
Thank you for the review! If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to provide you with the best possible service!
★★★★★ 5/5
GoogleWhat a guy that Bailey is. Very helpful
Beau · 14 June 2023
★★★★★ 5/5
TrustpilotLoved my experience with Ernest-Brooks
Jason was amazing in finding an apartment quickly. Very professional, kind, and available whenever I needed him. Can strongly recommend!
MZ · 27 January 2022
★★★★★ 5/5
GoogleProfessional service, extremely pleasant and efficient service. I would recommend Maj and Ernest Brooks team to all.
Alice · 14 June 2022
★★★★★ 5/5
GoogleThe whole experience, from start to finish, has been excellent.
Ernest-Brooks International proved to be outstanding professionals from the initial viewing, through the whole tenancy
The check-in process has been smooth, the inventory swift and professional.
Their availability has been constant, their kindness worth mentioning.
While their presence has been nonintrusive, they went beyond their duties as an agent, providing us with various advices and support, in a very friendly way.
Overall, I can't recommend them highly enough. For me they have set a standard of excellence that will be hard, if not impossible, to match.
Gulcan · 15 June 2017
★★★★★ 5/5
GoogleI first decided to use Ernest Brooks after hearing good reviews about them with New Homes stock also knowing of the international offices they have which seems to be where the market is.
I was certainly not disappointed. They were extremely professional with managing the sales of my property, never promised something they could not achieve and constantly kept me up to date with the sale progress.
Clear and honest in valuing my property and never promised me something he could not achieve. I know first hand that thats not the case with other agents who just want flats that go on the shelf, they kept me up to date and assured me with progress.
Prompt, reliable and honest advise - wish i came to these guys sooner!
Would certainly recommend them to anyone.
Jon · 15 June 2017
★★★★★ 5/5
GoogleOlivia was very helpful and positive during the flat purchase process and made the process less stressful for me, thank you.PositiveResponsiveness, Professionalism
Philip · 14 June 2021
★★★★★ 5/5
GoogleI worked alongside Michelle to find a new property at short notice. Despite rather a few challenges that were out of her control, she remained extremely attentive and put the needs of me as a client first. I can’t recommend her enough.
Aidan · 15 March 2024
★★★★★ 5/5
GoogleMy experience with Ernest Brooks has been nothing short of great ! Natalie was professional, efficient and very regular with updates and communication. Would definitely recommend. Thank you again !
Kai · 15 June 2018
★★★★★ 5/5
TrustpilotOur experience with Ernest-Brooks was amazing!
Our experience with Ernest-Brooks was amazing. Jason, our agent, was very helpful, responsive, transparent and really helped push the deal to closure. Joanna, our Property Manager, and her team were very helpful and transparent in our onboarding process. The handover was very professional. Both Jason and Joanna answered every question we had and were patient through the process and were factual.This was our best experience in our time in the UK.
Kartik · 13 February 2021
★★★★★ 5/5
GoogleI would highly recommend Gabriela and thank her her continued professionalism in maintaining my properties.
Lee · 14 June 2022
★★★★★ 5/5
GoogleMichael is really nice! He tried his best to meet my requirements for the property. Moreover, he responded quickly and politely!
林依萱 · 14 June 2021
★★★★★ 5/5
TrustpilotThank you!
Thank you to Zhiqi who helped us negotiate a great price on our first home!
C · 12 May 2022
★★★★★ 5/5
GoogleGabriela has been very thorough, detailed, efficient helping me arrange on my property improvements.
Julia · 14 June 2022
★★★★★ 5/5
GoogleVery good service, quick time response and professional approach, especially dealing with agent C. Kelly.
Andrea · 16 April 2025
★★★★★ 5/5
GoogleI had a delightful experience with Ernest-Brooks and my dealing person Radyah was utmost professional. Everything went smoothly! 👍 …
Jasmine · 17 June 2021
★★★★★ 5/5
GoogleI have very good experience with Oli at EB. He has actively helped us to rent the property and answer the enquiries we had during the viewing and making offer process. I have recommended this agent to my friend as well.
Cindy · 14 February 2024
★★★★★ 5/5
GoogleOliver was very helpful organising multiple visits to the property with timely communication.
Luke · 17 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
