Trusted Agent profile · London
★★★★★
407 reviews across 2 platforms
61 Weymouth Street, London, W1G 8NR
Druce's office in London, at 61 Weymouth Street, is rated 4.7 out of 5 across 407 reviews on two platforms, including 49 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFabulous Refurb
My flat developed a serious damp problem. I have just completed a major refurbishment and a new tenant is moving in today. Druce have guided me through this from start to finish. They have been brilliant! Natasha found an excellent contractor and she and Emil have managed a challenging project with skill and diligence. They have been available and responsive. Harry's team were so quick to find a new tenant. Thank you all so much for your hard work and support.
1/5
TrustpilotAwful company
Awful company. They don’t pay there bills
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear about your experience and understand how frustrating this must have been. We take concerns like this seriously and would like the opportunity to review what happened properly and put things right where possible. Please contact us at enquires@druce.com with your name, property address (if relevant), and any reference number, and we will have a senior member of the team review this as a priority. Thank you again for bringing this to our attention.
5/5
TrustpilotThe agent named Tiago is super nice and…
The agent named Tiago is super nice and very helpful. I have never met any agent that is so responsive and eager to help like this agency before.From the beginning until handing the key went very smoothly. I had asked Tiago a lot of questions, he never ignored to find answers for me. I would recommend everyone to use this agency.
5/5
TrustpilotFirst time buyer - personal and professional service
I recently exchanged on my first property with Bective and having dealt with a number of estate agents over the course of the search I could not recommend them more highly. Alex Pink was incredibly professional and always at hand to answer any question I had and updating my regularly during process. It made the whole process easy and less daunting for a first time buyer, would highly recommend.
5/5
TrustpilotAmanda was incredibly helpful with my…
Amanda was incredibly helpful with my search for the perfect apartment. I felt she totally understood my needs. Showing me lots of options and recommendations. Amanda was professional, knowledgeable, and at the same time, friendly and personable. If you’re looking for someone who ‘gets you’ and comes across as though they are putting as much effort as if they were looking for their own abode, then I highly recommend.
5/5
TrustpilotBest service and support!
Ross was unbelievably helpful and supportive since the beginning of the process. Thanks to him we found a new beautiful place that we are truly happy with. Can’t recommend Druce, and in our case Ross, enough!
5/5
TrustpilotHerve was the best
Herve was professional, responsive, and truly attentive to my needs, making the whole process smooth and stress-free. He provided high-quality listings that matched my preferences, and his knowledge and advice were invaluable. He is simply the best!
5/5
TrustpilotBectives Lettings, Notting Hill: a fabulous team
Bective's Notting Hill lettings team are simply fabulous. I have been a (Landlord) client for over eight years: they have found me really good (and long-term) tenants and have mediated the occasional landlord/tenant hiccup with tact and diplomacy. They managed a recent tenant change-over with enthusiasm and care and were a pleasure to deal with. I have no hesitation in recommending them. Thank you Bectives Notting Hill!
5/5
TrustpilotIqbal Miah
It was a great experience with Iqbal. He always quickly respond for every query i have at anytime. I will work with him for sure in my next purchases.
Thank you very much for your kind review, we are delighted you had a positive experience with our team. We really appreciate any feedback from our clients and wish you all the best for the future.
5/5
TrustpilotI cannot thank Stephanie enough for all…
I cannot thank Stephanie enough for all her help with my new flat.She was super professional and despite being very busy always on point with email response and very supportive with everything.I can tell she loves her job and she loves helping people!I have been renting for many years and I can honestly say she was the best and most professional property agent I have met.
1/5
TrustpilotLittle do they know…
Who makes the decisions? The landlord or the agency? I placed an offer for a single-occupancy apartment after the landlord had turned down one offer for double occupancy, stating her desired requirements. Then, after being kept in the dark, I was told the landlord has accepted the previous offer. When quizzed, I was told the couple work at “Bloomberg,” a big company. This was a case of gatekeeping at its finest by the agents very basic biases.
5/5
TrustpilotOutstanding!
What a dedicated and amazing staff team! Tiago’s professional and friendly support was outstanding. The level of communication and compassion during a difficult property search for me made the whole experience much more manageable. I can not thank Tiago and the team at Druce enough for all their help!
5/5
TrustpilotIt has been a great experience working…
It has been a great experience working with Chris and his team. Everything has been handled professionally and in a friendly and approachable way. Chris and his team look out for the tenants and ensure everything is done properly. The response has always been clear and timely. I hope to work with them again in the future.
5/5
TrustpilotI highly recommend Bective
I highly recommend Bective. They were incredibly professional. They kept in touch with me regularly. I was still based abroad and trying to relocate to London with my family. They did their best to accommodate my needs and to make sure that I would get the keys upon my arrival and experience a smooth transition. Thank you to the Team and especially to Stephanie.
5/5
TrustpilotExcellent service.
I have recently rented my flat using Bective - Chris Lilly as Agent. Without question Chris was exceptional. He really did go the extra mile to make sure that I as Landlord, and the new Tenant were both completely looked after. He really did make everything happen and I'm very grateful.I would without question use Chris and Bective again.Doug Wade
5/5
TrustpilotI would highly recommend
Thomas was very helpful in securing a rental property. He was a good communicator and answered our questions quickly. The entire process went very smoothly because of him. I would highly recommend.
5/5
TrustpilotHighly recommended
Highly recommended, Sophie has been the most helpful support in my home searching ; all together highly professional, great at giving me advice in my settling in the UK, fast at getting all the key needs & prompt in communication, just perfect ! -Thank you.
5/5
TrustpilotProfessional service at its best!
Chris and Stephanie made sure I had the best tenants for my home. The lovely young couple were delighted to look after my place and garden 🪴 This was personal, professional and courteous service at its best! Thank you very much to you and to the team at Bective, Brook Green!
5/5
TrustpilotWe were tenants with Bective for 2 and…
We were tenants with Bective for 2 and a half years. The team were always really flexible and responsive whenever we needed any sort of help. Soraia in particular was super helpful and nothing was ever too much trouble (despite me being horrible at returning management keys😂). Kim was so helpful in helping us find our place initially. Really nice team.
5/5
GoogleI’m very satisfied with my new home. Seda is very cooperative and has a quick response. Thanks to her, I was able to find my new home quickly and soothly.
5/5
TrustpilotAgents are terrible, but Bective are different.
Agents are terrible, but Bective are different.I decided to rent a property through Bective due to their professional and diligent process. My agent, Megan, was extremely helpful in organising viewings, sourcing further information and finding the correct properties to my spec.Megan was on hand during the property negotiation process and ensured the property I wanted was correctly secured. 10/10 would use again.
5/5
GoogleI feel compelled to write an extremely positive review for Paul Thomson based on how amazingly helpful and attentive he was. Paul was responsive, professional, and went above and beyond to help us make an informed decision for our apartment search. He was great to work with and we will reach out to him in a heartbeat when we are in the market again.
5/5
GoogleI found that Druce agency has a great selection of flats to rent or to sell, and offer a good service. I was recently helped by one of their agents Laura Stamp... I was more than satisfied. She tried hard to find me the perfect flat and I thank her again for all her help.
5/5
TrustpilotWow great service
I'd just like to say a big thank you to all at the Notting Hill branch at Bective, especially to Soraia, Clair & Mahmood in Property Maintenance. Can I also say a special thank you to Megan. She was exceptionally helpful and professional since my first phone call and throughout the process, she was just brilliant. I would definitely recommend you to friends and family.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Druce's London office has 407 reviews across two platforms: 49 on Google, 358 on Trustpilot (across the whole business).
Druce Marylebone is rated 4.7 out of 5 across all 407 reviews, and 4.4 out of 5 on Google from 49 reviews.
Druce Marylebone, 61 Weymouth Street, London, W1G 8NR.
