Trusted Agent profile · London

Druce London reviews

4.8

★★★★★ Excellent

451 reviews across 3 platforms

10 Hornton Street, London, W8 4NW

Druce's office in London, at 10 Hornton Street, is rated 4.8 out of 5 across 451 reviews on three platforms, including 63 Google reviews rated 4.7.

Google logo

4.7 / 5

63

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

385

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great staff and communication

Currently dealing with Sara from Druce as my partner and I are signing for a flat together and I could not recommend her enough! She is fantastic! Helping out with everything we need no matter the time of day, great communication and so helpful!

Will · 16 March 2023

5/5

Trustpilot

Well done! Chris Lilly and the letting team at…

Chris Lilly and the letting team at Bective provided me with a friendly and efficient service. They were helpful from the moment I entered the Brook Green office. Any questions I had were clearly answered. They took the stress out of all the procedures necessary for letting my beloved flat. I can’t recommend them highly enough!

Fenella · 23 September 2021

5/5

Trustpilot

The Bective Team

Hanna and the team at Bective were very responsive, professional and efficient.

Laurence · 12 November 2020

4/5

Trustpilot

My experience with Druce was very good…

My experience with Druce was very good compared to other agencies that show you bad quality apartment. Especially with Sara, the agent who was in charge of the flat I have let. She was very helpful and helped me through the whole process.

Antoine · 29 March 2023

5/5

Trustpilot

Stephanie is simply incredible

Stephanie is simply incredible! Extremely professional and effective! Big thank you! Joy

Joy · 18 August 2020

5/5

Trustpilot

Absentee Landlord

As an absentee landlord, I have been using Bective for over 30 years now to find tenants and manage the rental of my flat in London. I have stayed with them for that long because I have peace of mind that my flat is in excellent hands. Most importantly, the individual staff are a pleasure to work with!

David · 12 October 2020

5/5

Trustpilot

Ed at Brook Green

Highly recommend Ed & his team at Bective Brook Green. Very professional & efficient service from the start. Excellent communication, Ed kept us fully updated. He guided us confidently throughout the process & made the whole experience less stressful. He worked hard to get us the best price & deal, we definitely chose the right agent.

Mrs · 9 March 2021

5/5

Trustpilot

Extremely professional estate agents

Bective are the most professional estate agents i have had the pleasure to deal with. I rent out my flat through them and have done from several years. They are very on the ball always quick to reply any emails. Also everyone i have dealt with in the brook green has been extremely courteous. I highly recommend them.

Claire · 19 August 2020

5/5

Trustpilot

Thanks Jack!

Jack was great! Very quick to respond.

Joy · 19 January 2021

5/5

Trustpilot

Fantastic company

Fantastic company. I rented though them (Book Green office) for the last couple of years and everything was great from start to finish. No complaints at all - just very friendly and helpful service from the whole team. Especially thankful to Monika who helped my hectic move out to go as smoothly as possible.

Momchil · 6 January 2021

5/5

Trustpilot

First experience with Bective

It was my first time renting from Bective, but I had a great experience and am happy with my rental flat so far :D. My agent, Stephanie, is very responsible, patient, and willing to answer my questions. hope this attitude can be maintained.

Momo · 20 September 2022

5/5

Trustpilot

Five star review for a five star service

I have rented out my flat for several years with Bective. From them finding new tenants to checking them out at the end of each tenancy has been seamless. I find them to be extremely efficient and they always keep me very well informed. I have no hesitation in recommending them.

Claire · 12 July 2021

5/5

Trustpilot

Tenants for 7 years with Bective and we…

Tenants for 7 years with Bective and we must say it has been the best service we ever received!We cannot recommend them enough. Professional, always available to help with anything that comes up, efficient and, above all, wonderful people to deal with.

Rui · 10 October 2022

5/5

Trustpilot

Chris from Bective/ Druce Blythe road…

Chris from Bective/ Druce Blythe road is a star. The service he provides is second to none. He drove a long distance to get me a spare key when I locked myself out of my flat. I can’t thank him enough

Sue · 2 November 2022

5/5

Trustpilot

Jacinta at Druce

Although purchasing a house is never an easy process, Jacinta has aided us at every step, managing perfectly every issue that came up, ensuring the purchase proceeded quickly and smoothly at every step.

Alberto · 13 July 2023

1/5

Trustpilot

Bective The worst agency I have dealt…

Bective The worst agency I have dealt with. I have never seen so many incompetents together. i am tenants my window is broken from 8 months ago and washing machine 3 months i are not able to organize to fix it

Miss · 5 October 2022

5/5

Trustpilot

Monika was very efficient and…

Monika was very efficient and professional.Thanks

Francesca · 23 April 2020

5/5

Google

I recommend the agency and Stephanie in particular. The whole experience from the first viewing to getting the keys took only week. On the day I was supposed to take the key, I was hold late, so someone in the agency stayed after working hours so I take the kew before the weekend.

Yanina · 14 June 2020

4/5

Trustpilot

Charlie and Annabel immediately found…

Charlie and Annabel immediately found me a wonderful well located flat that suited and we were signed for 2 years within a few days. Charlie’s first viewing! They were very helpful and extremely efficient without which their client might not have secured a new tenant, as I need a flat quickly

Edward · 19 December 2020

5/5

Trustpilot

Harry was brilliant

Great agents, great service and great properties! Harry helped me find my perfect place. He was super helpful and knowledgeable - I couldn't be happier.

Lh · 26 November 2023

5/5

Google

Bective Leslie marsh recently handled the re letting of a property for me while I was out of the country. I had been slightly dreading doing this from the other side of the world but they were fantastic; handling everything in the most efficient and professional way possible. They really went the extra mile.

Phillip · 19 June 2019

5/5

Trustpilot

Fantastic service from Eoghan

Fantastic service from Eoghan - very professional, attentive and happy to answer our questions quickly and responsibly.

Michael · 4 April 2024

5/5

Trustpilot

I remain with Bective Brook Green…

I remain with Bective Brook Green because the company is utterly reliable and committed. Timing, financial and personal assessments, thoroughness are unwavering. Chris Lilly has recently shepherded me through another transition stage and his advice and delivery have been superb. Bravo!

Lynne · 4 February 2022

5/5

Trustpilot

Bective have been a delight to work…

Bective have been a delight to work with so far! After a terrible experience with another agent in the area we were so pleased to come across Bective. They are efficient, diligent and very communicative. Would 100% recommend.

Katy · 15 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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