Trusted Agent profile · London
★★★★★
451 reviews across 3 platforms
10 Hornton Street, London, W8 4NW
Druce's office in London, at 10 Hornton Street, is rated 4.8 out of 5 across 451 reviews on three platforms, including 63 Google reviews rated 4.7.
63
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
385
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have a new rental!!!
What more can I say then what an amazing experience working with Druce has been! Our agent Stephanie from the Chelsea branch has gone above and beyond helping our young family. We have been informed and welcomed at every corner with complete visibility to what we are signing onto and the requirements as tenants. Thank you so much for our new home!
5/5
TrustpilotVery satisfied customers
From our very first visit to Brook Green office enquiring about selling our property we found the staff to be very professional and friendly. They communicated with us at all times kept us in the loop especially during the past 3 difficult months. Now we have sold we know we made the right decision to use them from the word go. Special big thank you to Ed and Lydia for going the extra mile. Judy and Brian Litchfield
5/5
TrustpilotHighly recommend
Kim was great! So helpful & responsive, she made the process so easy despite not being able to visit the property in person. Very very happy with Bective.
5/5
TrustpilotVery quick at responding and always…
Very quick at responding and always very helpful. Soraia has been fantastic throughout the two years I have been with them, I will definitely be using them in the future
5/5
TrustpilotChiara was wonderful in dealing with my…
Chiara was wonderful in dealing with my property search. She was always very helpful and renting through her went really smooth and easy. Thank you for the help.
5/5
TrustpilotProfessional, Responsive and Great To Work With
We have been working with Bective for quite sometime and it has been a pleasure so far. The staff at each Bective location are friendly, organised and always efficient. As a Sales Advisor for TWF Services I deal with Tenancy Progressor Jozef Georgiev on a regular basis, I can always trust him to be professional, efficient and knowledgeable. Overall I have found Bective to be great company to work with from a business standpoint.
5/5
TrustpilotGreat Experience
We rented our flat with Bective recently. Hanna was very helpful and the process was very easy compared to past experiences we have had.We would definitely recommend Bective!
5/5
TrustpilotSmooth process from start to finish
Smooth process from start to finish - particular thanks to Stephanie for being so quick to answer queries and keeping us in the loop at all times!
5/5
TrustpilotThanks Bective and Stephanie
Stephanie is very professional, helpful and available. It was a pleasure to be accompanied by her ! Clémence and Gonzague
5/5
TrustpilotGreat service
We had a great experience with Bective and especially with Hannie Theobald. Hannie is proactive, always ready to help and especially good at communicating.
5/5
TrustpilotJack was so so so helpful in every way
Jack was so so so helpful in every way! Highly highly recommend, so on top of everything and made the whole experience really swift, easy and pleasant.
5/5
TrustpilotA great agent in a difficult time.
We were having difficulty finding a tenant for our three bed Chelsea flat. Chiara Thomas of Bective L M took up the challenge with great charm and absolute determination in a very difficult market. Before long, she had found a family who were a perfect fit. She saw the process through to it’s conclusion with a gentle but firm hand.A job very professionally and well done. We will be working together in the future.
5/5
TrustpilotTiago was of great help during the…
Tiago was of great help during the letting process for my clients. I look forward to working with him again.
5/5
GoogleHave worked with BLM on both letting our house (for two years and a one year extension) and then selling it. I have to say they were excellent in both lettings and sales. Extremely professional, knowledgeable, personable, reasonable and hard working in both good markets and challenging ones. Normally I think I would have been tempted to go with one of the big agents to sell our house, but we'd had such a great experience with Francesca and Fiona in lettings that we decided to try Keith in sales and we were just as delighted with his and his team's efforts. It was clear that the decision to go with a smaller agency like BLM was the right one for our sale. The service was highly personalized and they definitely went the extra mile at each and every turn to make sure they got an excellent job done.
5/5
TrustpilotJoseph Nathan is great!!!
I was very unhappy with the letting service I was receiving from Druce and put a call into the Area Director Callum. He allocated Joseph Nathan to the job and everything immediately changed. Great communication and a positive result!!!!
5/5
TrustpilotKathryn and Chris, a great team
Kathryn and Chris have been super helpful and efficient. Everything has been apparently simple and quick. Thank you guys
5/5
TrustpilotI worked with Chiara
I worked with Chiara, she was very easy to work with and very organized to help secure the flat I was looking for. 5 stars.
5/5
TrustpilotChiara has been great to work with
Chiara has been efficient and helpful in securing tenants in this difficult market. making useful suggestions to move things along. Thank you Chiara!
5/5
TrustpilotExcellent, Responsive!
Worked with Fiona and Megan at BLM to find a rental property - they were patient and very helpful in answering questions promptly. Highly recommended!
5/5
TrustpilotSoraia was very helpful during our…
Soraia was very helpful during our tenancy and sorted any of the minor issues we had very promptly. Would highly recommend Bective!
5/5
TrustpilotExtremely helpful and professional.
Extremely helpful and professional.Jake was really understanding
5/5
TrustpilotDruce and Iqbal are terrific
Iqbal at Druce is brilliant, he didn't waste time with properties that would not have been suitable and really researched places that would work for me
1/5
FacebookThis company is a scam. Please keep away from this company and his renting property staff Paul Thomson. This company is not refunding my holding deposit although it is the landlord decided not to give the property to me. I’m taking a legal action against this company. I don’t recommend this company to anyone. They seems to be making free money by taking peoples holding deposit.
5/5
TrustpilotSebastien Lewis has been extremely…
Sebastien Lewis has been extremely professional and proactive. It's been a pleasure working with him.
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