Trusted Agent profile · London
Verified
★★★★★
257 reviews across 2 platforms
299 Westbourne Grove, London, W11 2QA
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 299 Westbourne Grove, is rated 5.0 out of 5 across 257 reviews on two platforms, including 256 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Emilie was very positive. She is punctual, patient, informative and detail oriented. Highly recommend.
Hi Sarah, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Emilie. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleEmilie has been very proactive, professional and responsive to finding the right apartments. I would really recommend working with her in the future.
Dear Clara, we are delighted to hear this. Best wishes from everyone at Douglas & Gordon
5/5
GoogleIt was a pleasant property viewing with Emilie Antoine. She is attentive and informative. Thanks Emilie.
Hi Gwendy, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Emilie, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Notting Hill
5/5
GoogleDouglas and Gordon acted professionally and efficiently in helping me to find a flat in London. Amelia was personable, helpful and professional.
Dear Francesca, we are so pleased to hear this! Best wishes from everyone at Douglas & Gordon
5/5
GoogleHarry Ellis was punctual, helpful and friendly. I was able to see the properties of interest at short notice
Hi Karen, thanks for writing this great review! We're so pleased to hear you've been so impressed with Harry. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleAmelia's professionalism and attitude is absolutely unmatched in the London real estate scene. Not only she understood and engaged with our needs well, she was extremely dedicated and really went out of her way to help look for our first home in London, supported by her vast understanding towards the London real estate market. It was a very pleasant experience working with Amelia, and I'd highly recommend her service to anyone.
Dear Kiki, we are so pleased to hear this and thank you very much for your recommendation! Best wishes from everyone at D&G
5/5
GoogleAmelia has been helping us find a new home - She's certainly one of the better agents. She's helpful, proactive, responsive and keeps in touch.
That is great to hear! Best wishes from everyone at D&G
5/5
GoogleEmilie is very friendly and helpful with my property hunting, I would recommend her and her team for sure.
Hi Yao, thanks for writing this review. We're so thrilled to hear how happy you are with the service you received from Emilie! Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleEmilie has been professional, quick to answer questions and provide additional information about properties we were interested in. Good experience overall.
Dear Goji, thank you for taking the time to write this great review of Emilie! Best wishes from everyone at Douglas&Gordon
5/5
GoogleWas shown an apartment by Harry Ellis - very friendly professional and responsive, all questions were promptly addressed and good advice and guidance offered at every step. Overall very pleasant and stress free experience - very happy, many thanks . Going through with the purchase full steam - thank you for your help! - and would be happy to use the agency again.
Hi Maria, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Harry, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Notting Hill
5/5
GoogleHarry Ellis was super professional and helpful. It was a pleasure to deal with him!
Hi Chiara, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Harry. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleHarry Ellis is both charming and efficient. A joy to work with, and understands our requirements to a 'T'!
Hi Sarah Jane, thanks so much for taking the time to leave this 5-star review, we really appreciate it! We're delighted to hear that Harry was efficient and understood your requirements. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleHarry Ellis made our search journey very smooth and comfortable. Many thanks for great support. Highly recommend !!
Hi Alper, we're so pleased to hear this feedback. It's especially nice to know you had a wonderful experience working with Harry. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleHarry was very friendly and professional. He was keen to help and genuine but not pushy which I really appreciate.
Hi Magdalena, thanks for writing this lovely review for Harry. Best wishes from the team in Notting Hill
5/5
GoogleVery happy with the services of Michelle and her team. Highly professional and communicative. Would recommend unhesitatingly.
Hi Marion, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Michelle and the team. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleMichelle and her team are great to deal with, enthusiastic, knowledgeable and always on hand for any advice. Michelle has been exceptional , and her diligence and perceverence, has helped me with a very difficult sale. thank you Michelle , regards John Yiannakis
5/5
GoogleErfan was very professional and helpful. He was very considerate and respectful towards the flat owner with regards covid precautions.
Dear Cindy, we are delighted to hear your recommendation of Erfan! Best wishes from everyone at Douglas & Gordon
5/5
GoogleEmilie was helpful in setting up the appointment and professional when viewing.
Hi Sue, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Emilie. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleEmilie Antoine is a delight to deal with. Efficient and knowledgeable with an excellent understanding of our particular needs.
Dear Amanda, this is wonderful to hear! Best wishes from everyone at D&G
5/5
View AgentsKitty and the D&G team were wonderful to work with! All of the flats I toured had what I was looking for and I was able to found one that exceeded all of my expectations. Kitty was so friendly and patient throughout the process. I would certainly recommend D&G and will use them again in the future.
5/5
GoogleHarry Ellis is a very efficient and highly-skilled professional. Viewing went extremely well. Well done Harry !
Thank you for writing this great review of Harry and the team in Notting Hill. Glad to hear your viewing went well! Best wishes from us all
5/5
GoogleEmilie was a pleasure to encounter in our house buying process. Friendly, professional, calm and informed.
Hi Shaheen, a big thank you for writing this great review. Best wishes from Emilie and the Douglas&Gordon team in Notting Hill
5/5
GoogleEmilie Antoine was very helpful and patient during our property search. Would recommend working with Emilie.
Dear Evtim, that's great to hear! We really appreciate your recommendation of Emilie. Best wishes from everyone at Douglas&Gordon
5/5
GoogleEmilie has been a great help in searching for apartments.
Hi Jad thanks so much for writing this review. We're so pleased to hear you had a great experience working with Emilie. Best wishes from the Douglas & Gordon team in Notting Hill
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Gold.
