Trusted Agent profile · London
★★★★★
798 reviews across 1 platform
656 Fulham Road, Fulham, London, SW6 5RX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 656 Fulham Road, is rated 4.9 out of 5 across 798 reviews on 1 platform, including 798 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe reached out to Matt at D&G Fulham to help us find a property. He was able to find just what we were looking for and went the extra mile during the purchasing process to ensure it went smoothly. I would definitely recommend him to anyone searching for their new home!
Dear Edward, congratulation on the new home! Thank you very much for your recommendation of Matt & the team. Best wishes from everyone at Douglas & Gordon
5/5
GoogleMy friend and I dealt with many lettings negotiators from multiple agencies, but never with someone who had the motivation, professionalism and work ethic like Ed’s. He did everything he could and more to help us find a perfect match, I highly recommend Douglas and Gordon for anyone looking for top service and responsiveness.
Dear Ali, this is a wonderful review - thank you so much for taking the time to write this! Best wishes from everyone at D&G
5/5
GoogleDealt with many agents previously in the past not a lot of them hold professional integrity and are honest. Had a very refreshing experience with Micky from D&G, goes to show some people do still put the customer first! Hats of to you Micky!PositiveProfessionalism
Hi Jose, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Micky. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleReally positive experience dealing with Douglas & Gordon. Having just moved to London and finding the house search extremely difficult, it was great to have both professional and friendly people helping me out - really grateful to Ben Fitzmaurice and everyone else at D&G!PositiveResponsiveness
Hi Ben, a huge thank you for writing such a lovely review. We're so pleased to hear you had a fantastic experience searching for a property with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI have to say Douglas and Gordon are one of the best estate agents. I was so impressed with the service. I talked to Terence, who showed my daughter around the properties He was very professional and was so helpful. Great estate agent.PositiveResponsiveness, Professionalism
Hi Marlene, a huge thank you for writing this lovely review. We couldn't agree more - Terence is a fantastic member of the team and we're so pleased to hear you've had a great experience working with him. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleEd and the whole team from the D&G Fulham Office have been very helpful and professional - such a great customer service! I found the apartment I wanted in the location I wanted in a week. I’d definitely recommend them. Thank you very much!
Hi Mavi, thanks for writing this great review, and a big congratulations on finding the apartment you wanted in a week! We're so pleased to hear Ed made that happen for you. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleCamilla provided us with a fantastic experience when looking for our first place to live in London. Excellent service! She has been so helpful, thorough and personable. Superfast reply to all my queries. Thank you very much Camilla. Highly recommend her to everyone who’s looking for a place to live in London.
Dear Shiyu, that's wonderful to hear! We really appreciate your wonderful recommendation of Camilla. Best wishes from everyone at Douglas & Gordon
5/5
GoogleMatt in the sales team has been excellent. He found a property that exactly suited our needs. From viewings to exchange, he made sure the process was as swift and easy as possible. I would thoroughly recommend him as an agent if you are looking in the area.PositiveResponsiveness, Quality, Professionalism
Dear Dan, that's brilliant to hear! We really appreciate your recommendation of Matt. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI dealt with Sam Shaw at D&G and he has always been very helpful. He did understand what I was looking for and did propose only properties that could realistically work for me. He was professional and polite.
5/5
GooglePoppy was very quick to get back to me and managed to fit in a few viewing in so i could get it all done at once which is great. Very satisfied with the service and all the extra effort.
5/5
GoogleToby from Fulham office assisted me with a viewing and been in touch since. He was kind enough to follow up with me on a few queries even if I did not have a live interest going on in any of the properties. I would recommend working with him given my limited but pleasant experience. Ulas
Dear Ulas, thank you so much for sparing the time to recommend us. Best wishes from everyone at D&G!
5/5
GoogleVery happy with Talal Hamdan's assistance in finding me a flat in Fulham. He responded quickly on both of my inquiries, kept me updated on our offer timeline, and has been a delight to work with. I may want to hire him, myself!PositiveResponsiveness
Hi Christie, thanks for writing this great review. We're so pleased to hear you had such a positive experience working with Talal! Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleMy recent experience with Ed from the Fulham branch was a cut above the other agents I had experienced in this challenging market. His guidance ensured we found the right property and I can’t thank him and the team enough. Would highly recommend!PositiveProfessionalism
Hi Tsvetoslav, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Ed. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleJemima trained me in my first weeks working for D&G. She was extremely helpful and supportive throughout my training. I highly recommend D&G if you are looking into a career in real estate. Throughout the initial training and ongoing support has been outstanding.PositiveQuality
Hi georgia chinn, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleWe were impressed with Lara Belpeer. Friendly, enthusiastic and knowledgeable, she asked the right questions and could answer all of ours. She struck the right balance between representing the property well and not being too salesy. A breath of fresh air in the London real estate market.PositiveResponsiveness, Quality, Professionalism
Dear Tass, we are so pleased to hear this! Best wishes from everyone at D&G
5/5
GoogleYou could not be in better hands with Eloise and the team and Fulham D&G. I have dealt with them on a number of occasions and they are always professional, efficient and friendly, with expert knowledge of the area.
5/5
GoogleReally enjoyed working with Camilla from D&G. She’s been very attentive to detail in helping me and my wife find a perfect place for us. She’s making the process of flat hunting much more seamless than it typically is. Would recommend 100%.
Hi Anton, thanks for writing this review. It's great to hear how seamless and stress free Camilla is making the process. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleGreat environment, professional, experienced and nice people. They are always available to answer our questions and absolutely wonderful to work with. They care about their clients and they are always updated with what’s going on in the market. I recommend them to anyone looking to do any Real Estate transaction.
Dear Anano, thank you for taking the time to write this review - it's made our Friday! Best wishes from everyone at Douglas&Gordon
5/5
GoogleI rented through Douglas & Gordon and I appreciate how professional and responsive they were thought the entire renting application process. My main contact was Ed Shepherdson, and his approach was perfect: clear, straightforward, polite and professional. So far, I recommend D&G for their services.PositiveResponsiveness, Quality, Professionalism
Hi Claudio, a big thank you for writing this review. We're thrilled to hear you enjoyed working with us, and we really appreciate your recommendation. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleThe lettings agent, Camilla, has been an absolute blessing. She’s made herself available at all hours of the day and followed up with me regularly to help me find a flat suited to my requirements - a rarity in the industry!
Hi Anna, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Camilla. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI’ve had a very positive experience with D&G…Both Ben & Eva have been brilliant in aiding me in my search to buy. They are enthusiastic and know the market & the properties well, which really has been invaluable.
Hi Bella Beecroft, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleCamilla was great - I could tell she really only wanted to show me relevant places and made sure not to waste anyone’s time. Looking forward to seeing what else she’s got for me to view :)
5/5
GoogleMyself and two friends have been looking for a 3 bed in Fulham and Stevie kindly showed us two properties. They weren't what we were looking for, but he was professional, smiley and very responsive. Would recommend to anyone looking to rent in SW London.PositiveResponsiveness, Professionalism
Hi Wiggy, a huge thank you for writing this review. We're happy to hear you enjoyed working with Stevie. Best wishes from the Douglas & Gordon team in Fulham
4/5
GoogleDealt with the rentals / lettings team as a renter - very good experience. Anna Taunt was friendly, professional and very responsive to all our queries and calls. I would recommend them to both renters and landlords.
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Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
