Trusted Agent profile · London
★★★★★
798 reviews across 1 platform
656 Fulham Road, Fulham, London, SW6 5RX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 656 Fulham Road, is rated 4.9 out of 5 across 798 reviews on 1 platform, including 798 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRaye was informative and excellent throughout, making the whole process smooth and easy. Many thanks!
Hi Ben, thanks for taking the time to write this great review, we really appreciate it. Best wishes from the Douglas&Gordon team in Fulham
5/5
GoogleOur negotiator Laura was incredibly helpful regarding the purchase of our flat. We viewed the property numerous times and she was always on hand and available, answered every question, we had no problems. She was brilliant and extremely helpful during the buying and negotiating process and we couldn’t recommend her enough. Thank you Laura
5/5
GoogleI would leave 10 stars if i could, After trying to buy a property elsewhere with other agents around London i felt very under valued as a buyer, This however was not the case at Douglas & Gordon !! They were extremely helpful and more importantly made my experience in purchasing a property a pleasant one, my agent was Toby and was very knowledgeable and helpful, thank you
Dear Neil, you've made our Friday! Many thanks and best wishes from all of us at D&G
5/5
GoogleCamilla was very responsive, friendly and competent in supporting me. I would happily rely on her in the future.
Dear Natacha, wonderful to read! Many thanks for taking the time to acknowledge Camilla - it is much appreciated. Best wishes from us all at D&G
4/5
GoogleStevie was prompt and very friendly. All round great to deal with him
This is great to hear! Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleLucy was a great person to deal with, definitely recommend to any one looking to rent.
Dear Jamie, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleAmazing. Such dedication and support from the Fulham team, especially Eloise and Laura. They did a sterling job and got me a great price with fantastic buyers. Laura was on top of everything all the way through from under offer to exchange and completion! I can't recommend Douglas & Gordon Fulham highly enough.
5/5
GoogleCamilla Craven has been an excellent agent, very helpful and responsive. I highly recommend her services!
Dear Elif, this is fantastic to hear! Best wishes from everyone at D&G
4/5
GoogleWe recently purchased a flat through Douglas and Gordon. Laura was our negotiator and she was brilliant-she managed our expectations extremely well, dealt queries and concerns quickly and efficiently and was always a pleasure to deal with. She made our experience as first time buyers are very pleasant one. Highly recommended.
5/5
GoogleThank you Laura and Eloise for guiding me through the process of buying my first flat! A great experience.
Thanks so much for taking the time to write this, Tansy! Best wishes from all at D&G.
5/5
GoogleThe guys at Douglas & Gordon valued my mothers property a few weeks ago and I have to say I was impressed. Although we haven’t quite decided what to do just yet, I was pleased to see that all estate agents aren’t all the same and I must say they really stood out! Thank you for restoring my faith in the profession, I will be in touch!
Dear Michael, thank you for taking the time to post this. It is much appreciated. Best wishes from all of us at D&G
5/5
GoogleIsabella from Douglas and Gordon was super helpful in helping us get the right property. Throughout the whole process she was quick to respond to any questions we had and explained everything very clearly so it was great for someone like me who’s new to the renting market. Couldn’t recommend enough!
Hi emily millen, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Fulham
4/5
GoogleEd (Fulham Branch) was really helpful from the start in helping us with our search for a new place to live in Fulham. It wasn't the easiest of briefs and despite seeing (what felt like) every property in West London, Ed was committed and passionate in helping us find our perfect place. Overall a great experience, thanks Ed! xPositiveResponsiveness
Dear Imogen, thank you for your recommendation of Ed, we truly appreciate it! Best wishes from everyone at Douglas & Gordon
5/5
GoogleAlly and Camilla have been an absolute dream to work with. They respected and followed all the appropriate protocol in line with recent government guideline for viewings which made me feel really at ease during this awkward time. They also answered all my questions thoroughly and were very knowledgeable about the current market. Fully recommend! A credit to the company.PositiveProfessionalism
Dear Lucy, thank you for taking the time to write this - its made our day! We really appreciate your recommendation of Ally and Camilla. Best wishes from everyone at Douglas&Gordon
5/5
GoogleWe have interacted with Lucy Gaunt who has been absolutely delightful, very responsive and engaging. She has been very attentive to what we were looking for and working beyond her remit to maintain a great relationship with us. I would certainly recommend anyone looking for a home to contact Douglas & Gordon and work Lucy to make the process smooth and pleasant.PositiveResponsiveness, Quality, Professionalism
Dear Manoela, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleCamilla was most helpful, friendly and approachable. I found her to be efficient and organized. I know she will continue to assist my daughter, when she moves to London. Matt was the 1st person I came in contact with at the office and he was both charming and efficient.
5/5
GoogleHigh quality service, made by extremely competent, agile and attentive professionals. I got all the support I needed during the rental process. The professional responsible for my contract, Camila Craven, and also the manager Julia Slack, were very helpful, kind, competent and very quick to clarify everything I needed during the process.PositiveResponsiveness, Professionalism
Hi William, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Julia & Camilla. We are thrilled to hear they went the extra mile to help you. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleGreat staff, very friendly and communicative. Camilla and Julia were both brilliant
Hi Danny, thanks for writing this review, we really appreciate it. Best wishes from the Douglas&Gordon team in Fulham
5/5
GoogleCamilla was wonderful throughout the entire letting process! Would highly recommend!
Hi Gabriella, thanks for writing this review. We're thrilled to hear you enjoyed working with Camilla and the lettings team. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleLucy was fantastic - really helpful and hard working to find us a place. Thank you!
Dear Daisy, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleStarted looking for a property in London a while ago- why did I not find Douglas and Gordon, and particularly Ally so much sooner? Ally couldn’t have been any more professional or helpful, she’s truly a credit to the branch. The best customer service I’ve ever had in London.
5/5
GoogleCamilla at Douglas & Gordon's Fulham office was a real pleasure to deal with. At all times she was, together with Julia, courteous, attentive to our needs, friendly and professional. Her communication skills are excellent and she kept us informed every step of the way. We truly felt that she went the extra mile and I have no hesitation in highly recommending her.
Dear Kieran, many thanks for taking the time to write this review. Camilla is great isn't she! Best wishes from everyone at D&G
5/5
GoogleThe company offers high quality service and very prompt in responding to your enquiries. Douglas & Gordon agents offer virtual viewings which is very helpful and of a good value. I would highly recommend agent Stevie as he was very professional and supportive in search for the right property.PositiveResponsiveness, Quality, Professionalism, Value
Hi Eleanora, a big thank you for writing this review. We really appreciate your recommendation. It's great to hear how helpful the virtual viewings were for you. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleIt was a true delight to meet Ben in sales from Douglas and Gordon in Fulham. Not only did he skilfully respond to my initial inquiry- he also showed me a number of property options I was not aware of. It really was the all-round service one would desire. 10/10 would recommend!!!!
Hi Georgie, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
