Trusted Agent profile · London
★★★★★
798 reviews across 1 platform
656 Fulham Road, Fulham, London, SW6 5RX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 656 Fulham Road, is rated 4.9 out of 5 across 798 reviews on 1 platform, including 798 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEd has been a pleasure to deal with. He has gone above and beyond in helping me find a property to let. No matter what time of day, Ed is always on hand replying to my questions and constantly sending me listings matching my criteria.
Dear Rohit, that's great to hear! We really appreciate your kind words and recommendation of Ed. Best wishes from everyone at Douglas & Gordon
5/5
GoogleMyself and my partner saw 4 properties today one with Douglas and three with Ben, for areas in Chelsea and Fulham. The agency has many properties in the area of west London. They introduced us to the area which is new to us.
Hi Nicolas, a big thank you for taking the time to write this review, and for your great recommendation of Douglas & Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleThe team at Douglas & Gordon Fulham have been so wonderful with helping us find our flat! They were really proactive, responsive and friendly which made our first time flat hunting a great experience. Really happy with their service, highly recommend them!PositiveResponsiveness, Professionalism
Hi Vanessa, thanks for writing this review. We're thrilled to hear how happy you are with the service you've received, and congratulations on finding your flat! Best wishes from the Douglas&Gordon team in Fulham
5/5
GoogleBig thank you to Ally for being so helpful and accommodating around my busy schedule to find the right place for me. A credit to Douglas & Gordon who’s business I highly recommend.
5/5
GoogleHad a very good experience with Douglas and Gordon Fulham. Quick to respond to calls and emails and felt like they really cared about our experience and helped us secure the property we really wanted.PositiveQuality, Professionalism
Hi Annie, thank you so much for this wonderful recommendation. We are so happy to hear that you enjoyed your experience working with our team. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleLucy Gaunt from D&G has been an absolute pleasure to work with on our tenancy. She made everything so easy and went above and beyond to get us our perfect home. She is an asset to the business. I really cant thank her and D&G enough.
Dear Liam, thank you very much for taking the time to write this lovely review, we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleI have dealt with many estate agents in the past but I cannot praise Michael highly enough. From point of enquiry, he was very prompt to schedule viewings and answered all questions I had in very timely manner. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Dear Gerry, thank you for taking the time to write this review - we really appreciate it. We are so happy to hear about your great experience with Michael. Best wishes from everyone at Douglas&Gordon
5/5
GoogleHad a really good experience with these guys. Many thanks to Matt particularly, he was really insightful, pleasant company and gave me lots of help when I was searching for properties.
5/5
GoogleMicky in the Fulham office was really helpful in my property search for an investment property in Parsons Green. Highly recommend, thanks Mr Micky Singh!
Hi Priya, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Micky. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI have always been struck by the diligent and skilled approach shown by the team at this office. There is a real eagerness to provide a good result and a professional service.
5/5
GoogleOver an 8 month period whilst searching for a property in West London we engaged with several agents until finally we settled with Eloise Barker from Douglas and Gordon. Eloise stood out head and shoulders above the rest of the agents we had come across. Her approach was exceptionally professional and she made the process incredibly easy. She is a great communicator, keeping us regularly updated on progress, and was very responsive to questions throughout. At a personal level, she's smiley, charismatic, and charming - I couldn't recommend her more.
5/5
GoogleThe Fulham office have been great in helping me and my partner find a property. I was originally looking to buy with Laura and Eloise who were incredibly informative on the market and although I decided not to buy in the end I will certainly use them in the future. Sophie in the lettings team was fantastic and made finding a property very easy and stress free. Douglas and Gordon are a different calibre of estate agents and I would highly recommend them.
5/5
GoogleIt was a pleasure working with Ed and the D&G team. The communication was excellent and Ed really took the time to understand what we were looking for and help us find our perfect flat!
Hi Ciara, big thank you for writing this review, and congratulations on finding your flat. We're so pleased to hear you had a great experience working with Ed. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI have always been struck by the diligent and skilled approach shown by the team at this office. There is a real eagerness to provide a good result and a professional service.
5/5
GoogleAmazing team at Douglas & Gordon Fulham. I have worked very closely with Laura, Sam, Toby & Eloise across different transactions and I have found them all a pleasure to deal with. Always on the end of the phone, pragmatic and super friendly. I couldn't recommend them enough!
Dear Jack, wonderful to read! Many thanks and best wishes from all of us at D&G
5/5
GoogleLucy was so helpful in assisting me in my search, she made it such an easier experience for me and was smiling the whole way through. Couldn’t recommend her more!
5/5
GoogleI didn't find through D&G in the end but found Ed Shepherdson very responsive and incredibly helpful during my search. Thanks for your help Ed - I'd definitely recommend him to others looking to move into the area.PositiveResponsiveness, Quality, Professionalism, Value
Hi Curtis, thank you so much for writing this fantastic review! We are so happy to hear how impressed you've been with Ed, he truly is an asset to our team. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleRaye (one of the agents from the Fulham office, I believe) helped us find an absolutely amazing flat. We had been looking for a while and kept getting annoying calls, messages and emails from other agents of properties simply not relevant. …
Hi Christiaan, congratulations on finding an amazing flat with Raye! And thanks for writing this fantastic review - we really appreciate the feedback. Best wishes from the Douglas&Gordon team in Fulham
5/5
GoogleSuperb. Douglas and Gordon found tenants very quickly. Very professional from start to finish. I would thoroughly recommend to any landlord. I previously used Foxotns who are abysmal by comparison.PositiveResponsiveness, Quality, Professionalism, Value
Hi George, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Fulham
5/5
GoogleD&G recently sold my flat in Fulham after managing it for several years while it was rented. The sales team, led at the outset by James McKay, was great. At a difficult time in the market, they pulled out all the stops to market it and then carry through the sale. Laura Clark, who mainly liaised between me and the purchaser and who secured the sale, was brilliant. She was attentive to detail, always in contact, unfailingly constructive and helpful. At all times, she was committed and available. She saw through the process over several months. I found her a pleasure to deal with would recommend her and D&G to anyone seeking to sell or buy in SW6.
5/5
GoogleAimée has been amazing at helping with my property search in Fulham. I trust her advice and hope that I will eventually buy a property through her and Douglas & Gordon.
Hi Charlotte Drake, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleWe had a great experience dealing with D&G, Ed showed us some fantastic properties and really listened to our requirements - he was great to deal with throughout the process and we will absolutely use D&G next time we move!PositiveProfessionalism
Dear Abby, that's great to hear! Thank you very much for your recommendation of Ed & the team. Best wishes from everyone at Douglas & Gordon
5/5
GoogleThe Douglas & Gordon team have been fantastic throughout the entire referencing to renting process! A big thanks to Camilla who has done a wonderful job. Top Service!
5/5
GoogleD&G recently sold my flat in Fulham after managing it for several years while it was rented. The sales team, led at the outset by James McKay, was great. At a difficult time in the market, they pulled out all the stops to market it and then carry through the sale. Laura Clark, who mainly liaised between me and the purchaser and who secured the sale, was brilliant. She was attentive to detail, always in contact, unfailingly constructive and helpful. At all times, she was committed and available. She saw through the process over several months. I found her a pleasure to deal with would recommend her and D&G to anyone seeking to sell or buy in SW6.
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Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
