Trusted Agent profile · London

Douglas and Gordon London reviews

★★★★★ Excellent

781 reviews across 1 platform

24 Replingham Road, Southfields, London, SW18 5LR

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Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

781

Reviews on Google

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

As a landlord we've tried a number of the other estate agents in the area but have stuck with D&G over the past few years as they've always secured high quality tenants for us. Jessica did a great job finding our last tenants and was really helpful with the whole process.

Martin · 19 February 2021

Agent replied

Dear Martin, thank you for taking the time to write this! We really appreciate your recommendation of Jessica. Best wishes from everyone at Douglas&Gordon

5/5

Google

Excellent customer service! We’ve had a great experience with Chloe at D&G Southfields. She was very friendly, extremely helpful and quick in responding throughout the whole process. I highly recommend her and am happy to deal with her again if we move again.

Kristin · 20 June 2022

Agent replied · 19 June 2024

Hi Kristin, thanks for writing this review. We're so happy to hear how impressed you are with Chloe and the service you've received. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

We are very thankful to Seamus for helping us to find our dream house. Excellent service, very professional and kind. A fantastic guide in the process of buying the property. Thank you for answering our 1000 question, 100% recommended.PositiveResponsiveness, Quality, Professionalism, Value

Elena · 20 June 2022

Agent replied · 19 June 2024

Hi Elena, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Seamus, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields

5/5

Google

I recently became introduced to Barnaby through a new property on the market. He was a pleasure to deal with. He was knowledgeable and very efficient and prompt in answering any questions raised. His manner is of a high professional nature and great to deal with.PositiveResponsiveness, Quality, Professionalism

Georgie · 20 June 2021

Agent replied · 19 June 2024

Dear Georgie, that's wonderful to hear! We really appreciate your recommendation of Barnaby. Best wishes from everyone at Douglas & Gordon

5/5

Google

I was asked to give a quick review from one of the agents and I was happy to oblige. Barnaby showed us round one of D+Gs properties in Southfields, he was well informed, helpful and professional. Someone I'd happily have representing my business if I were D+G.PositiveProfessionalism

Oliver · 25 August 2021

Agent replied

Hi Oliver, thanks for taking the time to write this recommendation. We're glad to hear how happy you are with the service you've received from Barnaby. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Keelan was a pleasure to deal with from organising the viewing to finalising our paperwork it all took a matter of days. Would recommend to anyone looking to rent in the area to speak to these guys.

Mike · 9 January 2020

5/5

Google

D&G made the 'stressful' experience of finding a flat a breeze! In comparison to other Estate Agents I've used, they were reassuring, honest and efficient. A big thank you to Toby who found us our perfect place!

Olivia · 4 October 2019

5/5

Google

Jess and James at D&G were really helpful in finding us our lovely new flat and ensuring a quick transition between tenancies. They were responsive to requests, and kept us updated on progress throughout the process, without inundating us with messages. A very good experience overall!PositiveResponsiveness, Professionalism

Isobel · 20 June 2021

Agent replied · 19 June 2024

Dear Izzi, we are so pleased to hear Jess and James helped you find a lovely new flat! Best wishes from everyone at D&G

5/5

Google

I would highly recommend Douglas & Gordon, a quality service with excellent customer care. Jessica Pardoe acted as my agent and throughout the process she was professional, efficient and extremely personable. I'm very happy with the service I received and wouldn't hesitate to send others her way.PositiveProfessionalism

Laurence · 20 June 2021

Agent replied · 19 June 2024

Dear Laurence, this is wonderful to hear. Best wishes from everyone at Douglas & Gordon

5/5

Google

So far so good with D&G! Barnaby Adam in particular has been great with understanding with what we're after, working around us for viewings and bring us up to speed with the goings on in Southfields and surrounding areas - just what first time buyers need!PositiveProfessionalism

Freddie · 25 August 2021

Agent replied · 19 June 2024

Hi Freddie, thanks for writing this review. It's great to hear you value Barnaby's local knowledge and expertise! Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Barnaby from Douglas & Gordon Southfields did a great job of finding properties that were well aligned with my preferences. Very knowledgeable of the local area! Many thanks for leading the price negotiations and managing the rest of the process. Great experience overall!PositiveResponsiveness, Quality, Professionalism

Daniel · 25 August 2021

Agent replied · 24 August 2024

Hi Daniel, thanks for writing this review. We're pleased you felt supported and happy with the excellent service you received from Barnaby. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Alex and his team were great, they found us a high quality tenant super quickly after the property had been on with two other agents. They are honest and upfront and professional, I would recommend them!

Abby · 29 July 2019

5/5

Google

Moving house is always a stressful time but Keelan at D&G made it a pleasure. We were very impressed with the service from the moment we set foot in the door to handing over the keys. Thank you so much for making the effort and looking after to whole process. Best, James

James · 21 June 2019

Agent replied · 19 June 2024

Dear James, many thanks for writing this great review - it's really appreciated! Best wishes from us all at D&G

5/5

Google

My interaction with D&G Southfields has so far been really positive and efficient. We are hoping to complete on the property in a couple of weeks time and D&G have bent over backwards to make it happen. Thank you!

Charlie · 20 June 2022

Agent replied · 19 June 2024

Hi Charlie, thanks for writing this 5-star review. Looking for a property can be a lot of hard work, so we are so glad to hear our team has made it a breeze! Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

I was recommended by my brother to use D&G Southfields and they were incredibly helpful. In particular Toby. He was fantastic in helping me move into a great property. Can't recommend his services highly enough!

Cameron · 4 October 2019

5/5

Google

Barnaby from Douglas & Gordon Southfields did a great job of finding properties that were well aligned with my preferences. Very knowledgeable of the local area! Many thanks for leading the price negotiations and managing the rest of the process. Great experience overall!PositiveResponsiveness, Quality, Professionalism

Daniel · 20 June 2021

Agent replied · 19 June 2024

Hi Daniel, thanks for writing this review. We're pleased you felt supported and happy with the excellent service you received from Barnaby. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

D&G were exceptionally helpful in their communication to us, keeping us updated with new properties that may be of interest to us. We enjoyed working with Barnaby, who was professional, informed and helpful at every step.PositiveResponsiveness, Quality, Professionalism

Nadia · 20 June 2022

Agent replied · 19 June 2024

Hi Nadia, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Barnaby. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

A managing director of WB&C Ltd I can only speak highly of Seamus Dunne from this company for his guidance and support in our quest for another property to rent. He is diligent, caring and has excellent customer service skills. Many thanks for all your support.

Martine · 12 January 2021

Agent replied

Dear Martine, that's great to hear! Thank you very much for your recommendation of Seamus - we truly appreciate it. Best wishes from everyone at Douglas & Gordon

5/5

Google

Highly recommend using Douglas & Gordon when looking for a new job home, whether to buy or let! Jess and James have made our home search as stress free and straightforward as possible - they have been incredibly transparent and super quick with communication!PositiveValue

Amelia · 20 June 2021

Agent replied · 19 June 2024

Hi Amelia, we're delighted to hear you've had a stress free and straightforward approach when searching for a home with us. Best wishes from Jess, James and the team in Southfields

5/5

Google

James and Jess have been excellent throughout my renting process, friendly, very efficient, knowledgeable and professional at all times. I have greatly appreciated their negotiation skills and would very strongly recommend Douglas & Gordon to friends and family as a result.PositiveResponsiveness, Quality, Professionalism, Value

Elena · 20 June 2021

Agent replied · 19 June 2024

Hi Elena, thanks for writing this terrific review. We're so pleased to hear you were impressed with the teams negotiation skills! Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

The agency staff were really helpful and professional. We dealt with Toby who was always friendly and available to answer questions. Thank you D & G for helping find our perfect home!

Joanna · 20 June 2020

5/5

Google

I have found Douglas & Gordon to be very efficient. My first point of contact was James who came to look at my flat the day after I got in touch. He was very quick off the mark and found me tenants to rent my flat within a couple of days. Both James and Keelan have been very helpful, always returning my calls and emails swiftly, working very hard and providing an excellent service. Thank you Douglas & Gordon. I really appreciate your hard work and thanks in particular to James and Keelan.PositiveResponsiveness, Professionalism

My · 20 June 2020

5/5

Google

We've had a very good experience. A special thanks goes to the Letting Negotiator, Jessica Pardoe, who replies to my messages also outside business hours. She's been super proactive and managed to make our experience with all the Paperwork and applications as smooth as possible!

Silvia · 27 March 2021

Agent replied

Hi Silvia, thank you for taking the time to write this review. We're really happy to hear you've had a great experience working with Jessica. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

We recently had D&G Southfields to rent our house and it was rented in 2 weeks within the expected terms. Jessi and James in particular have been available around our schedules and helpful along the whole process.PositiveResponsiveness

Laura · 20 June 2022

Agent replied · 19 June 2024

Hi Laura, thanks for writing this lovely review. We're so pleased to hear you had a great experience working with Jessi & James. Two weeks is an incredibly good result! Best wishes from the Douglas & Gordon team in Southfields

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Awards

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Yes. Douglas and Gordon won Platinum in The Trusted Agent 2026 awards.

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