Trusted Agent profile · London

Douglas and Gordon London reviews

★★★★★ Excellent

781 reviews across 1 platform

24 Replingham Road, Southfields, London, SW18 5LR

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Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

781

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

The D&G team in Southfields were great from start to finish! The way they helped me find a property was professional, speedy and diligent. Special thanks to Toby and Keelan! I highly recommend D&G in your quest for a house or apartment!

Andries · 20 June 2020

5/5

Google

Ella of Douglas and Gordon Southfields understood our requirements because I believe she listened to our needs. I had looked at thirty rentals but the second rental through Ella hit the mark. I also had a very good experience with their Putney office - I consider them a truly exceptionally professional organisation and I would recommend them unreservedly.

Sopho · 2 June 2020

Agent replied

Dear Sopho, thank you very much for your recommendation, we really appreciate it! Best wishes from everyone at D&G

4/5

Google

D&G helped us find our first place together! Keelan managed to fit a viewing in around our schedules, he helped with any and every question we had and he had us moved in to our first place in no time. He responded quickly to requests and worked hard to make it all happen. I would recommend D&G to anyone looking.

James · 21 June 2019

Agent replied · 19 June 2024

Dear James - congratulations on your new home!! And many thanks for the recommendation: it means a lot to us. Best wishes from everybody at D&G

5/5

Google

Barnaby was very professional and helpful. Thanks!

Ashish · 6 February 2021

Agent replied

Dear Ashish, we really appreciate your recommendation of Barnaby. Best wishes from everyone at Douglas&Gordon

5/5

Google

Had a great experience with Jemima, Jack and the rest of the team at this branch, they're very professional with a wealth of market knowledge, I felt they went above and beyond with the levels of care and work rate and would highly recommend if your currently looking to put your property on the market.

Journeyman · 2 February 2021

Agent replied

Dear Journeyman, that's wonderful to hear! We really appreciate your recommendation of Jemima, Jack and the rest of the team. Best wishes from everyone at Douglas&Gordon

5/5

Google

When I decided to start my property search I was put in touch with Barnaby from the Southfields office. He was extremely helpful in finding properties, keeping me updated and organising viewings. He is cheerful and always willing to help in whatever way he can to make an otherwise rather daunting process easier.PositiveResponsiveness

Son · 20 June 2021

Agent replied · 19 June 2024

Dear Son, that's great to hear! Thank you for taking the time to write this excellent review of Barnaby. Best wishes from everyone at Douglas&Gordon

4/5

Google

Rented through D&G with Jessica Pardoe. She was ready and prepared at our first viewing and knew the answers to all of our questions. She was honesty and helpful. Happily gave us a second viewing too. Easy process to rent the property and didn't mind me emailing every five minutes for an update!

Craig · 20 June 2021

Agent replied · 19 June 2024

Hi Craig, congratulations on finding a property to rent with Jessica. We're glad to hear you're happy with the service you received. Best wishes from the team in Southfields

5/5

Google

Reece from D&G has shown us a few properties in the area and has delivered an excellent service. On time, friendly and not at all pushy. Each time the viewings are closer to our spec. Only a matter of time before D&G find us our new home. Paul BrookerPositiveResponsiveness, Quality, Professionalism, Value

Katie · 25 August 2021

Agent replied · 19 June 2024

Hi Paul, thanks for writing this review. We're so happy to hear you've had an excellent experience whilst searching for your new home. Best wishes from Reece and the Douglas&Gordon team in Southfields

5/5

Google

Great service from Douglas & Gordon Southfields Branch. They were helpful and most importantly very honest in discussions around our purchase. Nick was very helpful and supportive to get us a good deal. Hopefully we will use you guys again. Zaheer

Zaheerul · 20 June 2020

5/5

Google

Excellent experience. Jack was very professional and easy to communicate with.

Dhanuka · 29 July 2019

Agent replied

Dear Dhanuka, great to hear! Thanks and best wishes from all of us at D&G

5/5

Google

Many thanks to the Douglas and Gordon team especially Mollie.

Edward · 24 December 2019

Agent replied

You are very welcome! Best wishes from everyone at D&G

5/5

Google

Jessica is amazing - a true star

Hattie · 23 October 2020

Agent replied

We couldn't agree more! Best wishes from everyone at Douglas & Gordon

5/5

Google

As a landlord we've tried a number of the other estate agents in the area but have stuck with D&G over the past few years as they've always secured high quality tenants for us. Jessica did a great job finding our last tenants and was really helpful with the whole process.PositiveQuality, Professionalism

Martin · 20 June 2021

Agent replied · 19 June 2024

Dear Martin, thank you for taking the time to write this! We really appreciate your recommendation of Jessica. Best wishes from everyone at Douglas&Gordon

5/5

Google

Excellent experience. From the start good selling advice and administration to achieve a good selling price. Nick, Joe and the team were helpful and communicative all through. Exchange today and intend to make further comments on Completion. Exceptional service. Thank you Nick.

Geoff · 4 September 2019

5/5

Google

When I decided to start my property search I was put in touch with Barnaby from the Southfields office. He was extremely helpful in finding properties, keeping me updated and organising viewings. He is cheerful and always willing to help in whatever way he can to make an otherwise rather daunting process easier.

A · 27 February 2021

Agent replied

Dear Son, that's great to hear! Thank you for taking the time to write this excellent review of Barnaby. Best wishes from everyone at Douglas&Gordon

5/5

Google

Thanks Jess you were fantastic!

Millie · 5 February 2021

Agent replied

Dear Millie, we really appreciate your recommendation! Jess is great isn't she? Best wishes from everyone at Douglas&Gordon

5/5

Google

Alice helped us with a last minute viewing. She’s responsive and informative, answered all of our questions and was really useful to talk to about the process. We ended up putting in an offer which was accepted, she got all the admin and emails done the same day. 5* service

James · 15 September 2021

Agent replied

Hi James, thanks so much for writing this amazing review! We're so pleased to hear you've been so impressed with Alice, and a huge congratulations on your accepted offer. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

10/10 to Douglas and Gordon for their customer service. Jack recently negotiated the sale of our property, and was a pleasure to deal with. Likewise Maddie, who could always give us an update, on how things where progressing. Bella and Carol were just great too.

Susan · 21 June 2016

5/5

Google

Jess was fantastic. Couldn't recommend enough.

Georgina · 23 October 2020

Agent replied

Dear Georgina, we really appreciate your recommendation! Best wishes from everyone at Douglas & Gordon

5/5

Google

Rosa and Jack at Douglas and Gordon did amazing job for us selling our house. They were diligent, hard working and worked tirelessly with many challenges (COVID, fact we live other side of the world and tenants) to get us, and the buyers, an outcome we are all delighted with. Would definitely recommend.

Caroline · 18 January 2021

Agent replied

Dear Caroline, congratulations on the sale of your house! Thank you very much for your wonderful recommendation of Rosa & Jack - we truly appreciate it. Best wishes from everyone at Douglas & Gordon

5/5

Google

Jessica was superbPositiveQuality

Louis · 20 June 2021

Agent replied · 19 June 2024

Hi Louis, that's great to hear! Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

I was looking for a flat just after the covid restrictions were lifted and was concerned I won’t be able to find any on time. However, I’m impressed with Jess’ professionalism and readiness to help. She was very informative and helpful throughout the search. I highly recommend working with her on your next move!

Radoslava · 13 July 2020

Agent replied

Dear Radoslava, thank you very much for your recommendation, we really appreciate it! Best wishes from everyone at D&G

5/5

Google

Recently sold our house with Douglas & Gordon in Southfields and they were always at the end of the phone and gave us feedback with every viewing. Really fantastic service, especially with Barnaby, and even through the exchange and completion phase they always helped get it over the line.PositiveQuality, Professionalism

Simon · 20 June 2021

Agent replied · 19 June 2024

Hi Simon, a big thank you for writing this review and a huge congratulations on selling your house! We're so pleased to hear you had a fantastic experience working with us. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

G and D have been really helpful when it came to finding a property. As quite a picky tenant, they have been patient, and diligent when it comes to finding the right place for myself and housemate. A great stock to choose from in South-West London and excellent communication throughout. Be sure to ask for Toby!

Huw · 29 July 2019

Agent replied

Dear Huw, that is great to hear and kind of you to say so. All the best from all of us at D&G!

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Questions about Douglas and Gordon London

Has Douglas and Gordon won any awards?

Yes. Douglas and Gordon won Platinum in The Trusted Agent 2026 awards.

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