Trusted Agent profile · London
★★★★★
585 reviews across 1 platform
190 Upper Richmond Road, Putney, London, SW15 2SH
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 190 Upper Richmond Road, is rated 4.9 out of 5 across 585 reviews on 1 platform, including 585 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery positive experience with D&G in East Putney, who were always at the end of the phone to help, advise and instil confidence. Thank you Hattie Young for being so professional and patient and for helping me through the stressful process of buying my new home.
5/5
GoogleA massive thank you to Luke for helping us find our new flat. He was so helpful throughout and happy to answer any questions we had no matter how big or small. I thoroughly recommend getting in touch with him if you are looking to move.
5/5
GoogleElla Coates really went above and beyond to secure the perfect place for me. Having lost out on one property, she did an incredible job to secure an even better property. She was key in managing expectations and driving the whole sale through. Couldn't recommend more thoroughly.PositiveResponsiveness, Professionalism
Hi Christian, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Ella. We are thrilled to hear you found a wonderful house. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleMatthew Penny showed us around a number of flats, he listen to our brief and was very helpful in finding properties that hit our requirements. Every time we met, he was always very professional, chatty, charismatic and informative. A great customer experience would recommend to a friend.PositiveResponsiveness, Professionalism
Hi Jemima, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Matthew. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleSophie was wonderfully helpful and informative about the South West London Market.... S
That is great to hear! Best wishes from everyone at D&G
5/5
GoogleSophie has been excellent. She secured the right type of tenant quickly and kept us up to date throughout marketing. She was efficient with paperwork and very professional throughout. We would recommend her as a letting agent as she is proactive and knows the market well.
5/5
GoogleGood service and in particular Fiona Quirke. Professional, courteous and helpful at all times
Dear Michael, many thanks and best wishes from all of us at D&G
5/5
GoogleSophie and the rest of the team recently helped us move into our new place and couldn't be happier with the service! This review is a little late but she was always available for questions, knowledgeable with her replies and always helpful! This was all done during lockdown and remotely to add to the service.PositiveResponsiveness, Quality, Professionalism
Dear Jamie, we are so pleased to hear you had a great experience with our East Putney team! Best wishes from everyone at D&G
5/5
GoogleI worked with Fiona she is such a nice person, respected and professional.
Thanks Faridah - we all think she's great too! Best wishes from all of us at D&G
5/5
GoogleLuke was incredibly helpful, communicative and supportive throughout the process. Would definitely recommend
Dear Jessica, that's kind of you to write this. Many thanks from all of us at D&G
5/5
GoogleSophie is a lovely agent and was a great help to us
That is great to hear! Best wishes from everyone at D&G
5/5
GoogleWe have had a great experience working with Douglas and Gordon, such a wonderful and elegant agency. High quality service and very professional, they’ve followed us for all the steps of our rental agreement. Isabella and the rest of the team were absolutely amazing. We felt so happy and grateful. We would definitely recommend this agency.
Dear Paola, that's fantastic to hear! We really appreciate your recommendation of Isabella and the team. Best wishes from everyone at Douglas&Gordon
5/5
GoogleWe have had a great experience working with Douglas and Gordon, such a wonderful and elegant agency. High quality service and very professional, they’ve followed us for all the steps of our rental agreement. Isabella and the rest of the team were absolutely amazing. We felt so happy and grateful. We would definitely recommend this agency.
Dear Paola, that's fantastic to hear! We really appreciate your recommendation of Isabella and the team. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI have been blown away by the service we have received! Our rental journey has been made so much easier by the incredible efficiency and helpfulness from Isabella Toaldo. She has been fantastic and always available to walk us through any queries or questions. I would highly recommend using this agency for all your property needs.
Dear Julia, we absolutely love reading reviews like this one! Thank you very much for your kind words and recommendation of Isabella & the team - we truly appreciate it. Best wishes from everyone at Douglas & Gordon
5/5
GoogleWhen I first started searching for a house, I was terrified. I didn't know if I was ready for the transition and the responsibility. These feelings immediately dissipated after one conversation with a letting agent named Tom. He was there step by step to lead me through the process and for that I owe him everything.
Dear Rachael, thank you so much for taking the time to recommend us, we highly appreciate it! We are overjoyed we could help you ease into this transition. Best wishes from everyone at Douglas & Gordon
5/5
GoogleLuke has been so helpful with us three students finding a property in London - a process which has been long and difficult until we found him! Thanks to Luke for all that he has done and explaining everything as we go along.
5/5
GoogleGreat experience viewing houses in the Putney area with Douglas and Gordon. Generally have a low opinion of estate agents, but I had a very pleasant experience with Sophie Allin this afternoon, who was pleasant and straightforward but also honest and professional, which I rarely saw during this househunting process and which left a very positive impression. Giorgio
Dear Giorgio, we are so pleased to hear this! Best wishes from everyone at D&G
5/5
GoogleWe listed our flat with several agencies and D&G were the only ones able to achieve an offer which was actually a very competitive one and in less than a month of the flat being listed in the middle of a pandemic. Very impressive considering the current circumstances. They are also very professional and always available.
Dear Miguel, It is great to hear that we were able to get you a good offer, quickly. We hope that we can help you out again in the future. Best wishes from all at D&G
5/5
GoogleWe experienced a very enjoyable and professional service during our house search via Douglas & Gordon. The agent on our account, Tom Mayes, was extremely helpful and charming making the whole process run smoothly. We love our new home and will definitely be recommending others to use you in the future.
Dear Josie, thank you very much for taking the time to write this - it's made our day! We are so happy to hear about your great experience with Tom. Best wishes from everyone at Douglas&Gordon
5/5
GoogleWe recently purchased a property with D & G Putney, and we were extremely impressed by the efficiency and professionalism of everyone we came into contact with. Hattie Young dealt with our purchase with clarity, optimism, fairness, and energy. She was a pleasure to work with, and we felt supported throughout the process. Thank you!
Dear Lawrence, we are so pleased to hear you had a great experience with Hattie. Best wishes from all at D&G
5/5
GoogleMy husband I have been looking at places in Putney and have been working with Alex Hunt from the East Putney office. Our experience to date has been wonderful. He has been great at being attentive and timely with responses. He has also gone above and beyond what we would have expected from an agent. Highly recommend
Dear Yasmin, we are so pleased to hear your experience has been wonderful! Thank you for taking the time to write this, it is much appreciated. Best wishes from all of us at D&G
5/5
GoogleSophie and the rest of the team recently helped us move into our new place and couldn't be happier with the service! This review is a little late but she was always available for questions, knowledgeable with her replies and always helpful! This was all done during lockdown and remotely to add to the service.
Dear Jamie, we are so pleased to hear you had a great experience with our East Putney team! Best wishes from everyone at D&G
5/5
GoogleSophie was extremely helpful during a stressful transition to London from New York City. She patiently showed us around and narrowed our search for the perfect Putney property. If you are going to look in the Putney area, Sophie’s your gal!
5/5
GoogleMy experience with Douglas & Gordon so far has been great. Elle Fraser arranged my house valuation and was professional, polite and very personable. She was able to quickly re-arrange my valuation when I accidentally booked it on a day I was flying!
Hi Alicia Marriott, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents East Putney
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Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
