Trusted Agent profile · London
★★★★★
336 reviews across 1 platform
128 Northcote Road, Battersea, London, SW11 6QZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 128 Northcote Road, is rated 4.9 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GooglePersistence, uplifted spirit. I recommend Terence Gaw in this branch for your purchase/ selling process.
Hi Chunching Li, thank you for taking the time to write a review! We love hearing positive feedback. The Douglas & Gordon Estate Agents Battersea is always here if you need anything!
5/5
GoogleBig Thanks to Terrance for the outstanding service. Super easy & efficient, with some good jokes along the way!PositiveQuality, Professionalism
Hi Maximus a big thank you for writing this 5-star review. We're so pleased to hear you've had a great experience working with Terrance. Best wishes from the Douglas & Gordon team in Battersea
5/5
GoogleI had a very good experience with Douglas and Gordon in Battersea , totally professional with a huge knowledge of the area which was vital to me. Ross and Leah were able to guide me through the options and did their utmost to make the whole process stress free . I would recommend them to anyone looking to buy in the area .
5/5
GoogleMy first meeting with Leah Purchase (that really is her name but she is not about the hard sell!), one is immediately drawn to her voice and how respectful she is to both the buyer and the vendor. She knows the entire process that takes place from both perspectives and isn't just trying to 'tick boxes'. She listens to what one's background is, understands that London has a different landscape in the various areas and tries to guide in the right direction. This real estate agency, Douglas and Gordon Battersea, seems to have agents who are very patient way of dealing with unknowing buyers and so, one can ask any question, without feeling inferior. They understand that what a buyer may be used to in one country may not be how the procedure is in this country. Leah has a great asset in that she listens and then has energy to help make this all important purchase into a positive event. Pretty hard to find agents like that here or in the US.
Dear Catherine, what a sensational review! On behalf of the wonderful Leah, and indeed everyone here at D&G - thank you so much and our very best wishes.
5/5
GoogleI had an offer accepted after a small bidding war on an excellent property. I really felt that my lettings negotiator really fought my corner. She was nothing short of helpful, polite and a pleasure to do viewings with. I found Bryony honest, bubbly and knowledgeable. Best of all she saved the best property till last and was very informative every stage of the way. I recommend D&G highly and also if you have the pleasure of being graced with the lovely Bryony Floyd, you are completely in safe hands.
Dear Aletha, that is very kind of you take the time to write this and also such lovely words about Bryony - many thanks. Best wishes from everyone at D&G
5/5
GoogleKitty was extremely helpful when we were offering on a property and worked very hard in getting us the right price and move in dates. Highly recommend her when looking to rent.
Dear Kat, very kind of you - thank you!
5/5
GoogleRachel and Enna-Mae were great in the sale of my property. Professional, responsive and would certainly recommend D&G to anyone looking to sell their property.
Dear Gee, thank you for taking the time to write this! We really appreciate your recommendation of Rachel and Enna-Mae. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI was locked out of my property and luckily Charlotte was able to get me the spare keys straight away and saved me a lot of stress- thoroughly impressed!
Dear Hortence, we are very glad to hear Charlotte helped you get back into your home! Best wishes from everyone at D&G
5/5
GoogleWhat can I say about Terence? One word comes to mind - Awesome! He made the whole process easy. Nothing was too much trouble and not familiar with the area he drove me around showing me how all the suburbs linked up. The day ended with him finding the perfect property. He is straight talking and just gets the job done! Thanks again Terence.PositiveResponsiveness, Professionalism
Hi Jake, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear you had an easy and stress-free experience working with Terence, and even better that you found the perfect property. Best wishes from the Douglas & Gordon team in Battersea
5/5
GoogleI had an excellent experience with Douglas & Gordon, big thanks to Leah Purchase and Ross Bowers who were instrumental in my search - very positive and friendly!
Dear Jess, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleExcellent and super helpful rental agents, went above and beyond to get us sorted with our rental from Australia! Thanks so much Lois.
Hi Amanda, a huge thank you for writing this great review. We're thrilled to hear you had a great experience working with Lois during your property search. Best wishes from the Douglas & Gordon team in Battersea
4/5
GoogleDouglas and Gordan's Leah Purchase has been a great help. After some hiccups in the beginning, she stuck with it and helped us seal the deal
That is great to hear! Best wishes from everyone at D&G
5/5
GoogleTerrence has been looking after me last week Very professional and Genuinely interested in my need finding the right property.
Hi James, thanks for writing this lovely review. It's great to hear that Terrance has been professional and helpful during your search. Best wishes from the Douglas & Gordon team in Battersea
5/5
GoogleSo pleased with the service! Everyone was lovely and a big shoutout to Rachel she’s been extremely helpful and she’s lovely!PositiveProfessionalism
Dear Jasmine, this is great to hear! Best wishes from everyone at D&G
5/5
GoogleWhat can I say about Terence? One word comes to mind - Awesome! He made the whole process easy. Nothing was too much trouble and not familiar with the area he drove me around showing me how all the suburbs linked up. The day ended with him finding the perfect property. He is straight talking and just gets the job done! Thanks again Terence.
Hi Jake, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear you had an easy and stress-free experience working with Terence, and even better that you found the perfect property. Best wishes from the Douglas & Gordon team in Battersea
5/5
GoogleTerence at D&G was amazing, as a first time buyer I had no idea what the process was at all and he explained everything to me without making me feel stupid. He also helped speed along the process so I was in my new flat quickly and nothing was too much trouble for him! Would definitely recommend.
Hi Annie Gardner, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents Battersea
1/5
GoogleI used D&G to buy a house in 2018. They were ok, I suppose. Perhaps 3 stars. But since then they insist on calling me about once every three months to try to convince me to sell my house through them. I’ve told them I have no intention of moving and I’ve asked them several times to stop calling me, but they continue to do so.
Hi Gareth, we are very sorry to hear this. Rest assured we will look into this situation and follow up with you. Please email contact@dng.co.uk. In the meantime, please accept our best wishes.
5/5
GoogleGreat service, personable and timely. Thank you Celia and D&G team!
Hi Karina, thanks for writing this lovely review, and for your recommendation of Celia. Best wishes from the Douglas & Gordon team in Battersea
5/5
GoogleI've recently relocated to London from Australia and had an excellent experience with letting agent Kitty Bilborough. She was very proactive and helping us find suitable houses, facilitating viewings in a timely fashion and confirming our rental all whilst we were overseas. I would highly recommend Kitty and Douglas and Gordon for their professionalism and service.
5/5
GoogleDouglas & Gordon And Marcus were informative, engaging, balanced and proactive in managing the process leading to me renting a property. Would highly Recommend.
Dear Colyn, that's super to hear. Many thanks from all of us at D&G
5/5
GoogleThanks to Lois and rest of the team of DG Battersea, we've finally found our lovely house.PositiveQuality
Dear Dila, we are delighted to hear this - congratulations! Best wishes from everyone at D&G
5/5
GoogleI have been working with Terence now for over a year and I have had nothing but the best service from him. I have clients with very specific needs and Terence has never wasted our time by not listening or failing to understand what my …
Hi james Gallagher, we really appreciate your recommendation! Our team loved working with you, and we wish you all the best for the future. Please don’t hesitate to get in touch if you ever need anything!
5/5
GoogleAs a landlord I continue to be highly impressed by Douglas & Gordon - they've consistently found very good tenants very quickly, and are just as quick at responding to tenants' needs and taking action to address them, so I know the property is being well managed. All their staff seem to be energetic, positive and proactive and I'm happy to recommend them.
Hi John, thank you for taking the time to write this review. We're thrilled to hear how happy you are with the quality of tenants and management you have received whilst working with us. Best wishes from the Douglas&Gordon team in Battersea
5/5
GoogleTom, Nichole and the team did a great job selling my property quickly in a difficult market. Highly professional service throughout. Recommended.
Dear Alan, it was a pleasure. Thank you for choosing us and for your kind words.
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Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
