Douglas and Gordon London reviews

★★★★★ 5/5

Google

Honestly, buying a house can make you bonkers. Luckily, Terence at Douglas and Gordon made it super easy for us. He's been very sensitive to my family's needs and provided an outstanding service. He helped us in the process by answering all our questions and picking up his phone at all hours. Brilliant!PositiveResponsiveness, Professionalism

Daniela · 27 August 2022

★★★★★ 5/5

Google

We were introduced to Terence Gaw from D&G to help us with our property needs. He was diligent in all facets of property management and was a great asset in the process. His dedication to support his client, exceptional work ethic and …

Philip · 22 August 2023

★★★★★ 5/5

Google

Rachel has been wonderful in facilitating our purchase experience and can't recommend her highly enough!

Leanne · 15 March 2021

★★★★★ 5/5

Google

Having moved house many times in the last few years, I have never experienced an agent as attentive and helpful as Tom. Professional yet also down-to-earth and friendly, he answered any queries I had in very quick time and kept me updated every day until we found the perfect place. Would 100% recommend!PositiveResponsiveness, Quality, Professionalism

Steve · 21 June 2022

★★★★★ 5/5

Google

As a first time buyer my partner and I were feeling a little overwhelmed , From the warm welcome Charlotte gave, to the professionalism of Ross it was a breath of fresh air!! We are really enjoying the service Douglas & Gordon provide, I don't know what we were so worried thanks everyone and cant wait to get out and find our first home with D&G!

Alexa · 8 April 2020

★★★★★ 5/5

Google

I would 100% recommend using D&G Battersea to friends and family members, right from the welcoming received by Charlotte through to the advice from the Sales Manager, Leah that I was introduced to. Everything was professional, informative and friendly. I’ll definitely continue to use them in my property search.

Essie · 30 July 2020

★★★★★ 5/5

Google

I had such a great experience working with Lois at Douglas & Gordan. After reaching out to Lois about another listed property she shared details of additional properties in the desired area that perfectly matched my criteria. Lois provided a really great viewing and also helped us with the offer to ensure we secured our house, which we love.PositiveResponsiveness, Quality, Professionalism

Slaney · 21 June 2021

★★★★★ 5/5

Google

You need not look further than Olivia at D&G if you are in the market for a new place. With strong interpersonal skills, can do attitude and strong commitment to clients, she is second to none and ensures that you find the best properties that suit your needs. Cannot recommend her highly enough!PositiveResponsiveness, Professionalism

Joshua · 21 June 2022

★★★★★ 5/5

Google

Lucinda was lovely to work with and helped me find a property quickly.

Kiana · 15 April 2021

★★★★★ 5/5

Google

Very positive experience. Dana Awad supported me with my search. Very professional and a good listener. Wish all the estate agents where like Dana. She took my wishes in her search and delivered. She is a good communicator as well. I would definitely recommend her.

Raja · 18 April 2023

★★★★★ 5/5

Google

Had a great experience with Douglas & Gordon through out the whole process of taking over our new rental tenancy. From start to finish we were always well looked after and our questions answered promptly! Special mention to Kitty Bilborough, she was absolutely top notch!

Tom · 30 July 2020

★★★★★ 5/5

Google

Our experience with D&G has been fantastic. Jenalyn Masalunga has been very easy to work with. Very timely communication, efficient and the ease she found good tenants was amazing. We had lower valuations from other agents and D&G managed to achieve £1100pw for us. I'd highly recommend them!

Anna · 31 July 2018

★★★★★ 5/5

Google

Recently I had the most wonderful experience with Lucinda at D&G. She was incredibly courteous and helpful, making sure I was looked after every step of the way as a first time buyer. I would highly recommend her services, she was excellent! Thank you Lucinda.

Catherine · 31 July 2019

★★★★★ 5/5

Google

Very helpful and professional. I was struggling to find a flat to rent as a student in London and they offered several options to choose from. I moved in 2 weeks after talking to them! The flat is just as described and in perfect condition. 100% would recommend. Great Service!

Amena · 15 March 2022

★★★★★ 5/5

Google

I came into the office on Saturday and was warmly welcomed by Tony who introduced me to Terence. We ran through my search thoroughly and I feel reassured after the failure of other agents, that Terence will find me exactly what I’m looking for. Highley recommend Douglas & Horden EstatePositiveProfessionalism, Value

Ryan · 10 January 2022

★★★★★ 5/5

Google

Leah made buying my first home a wonderful experience. She was so helpful and always at the end of the phone when I needed her. As a first time buyer I cannot thank her enough and would recommend her to anyone! Thanks Leah!!

Louise · 5 August 2019

★★★★★ 5/5

Google

Tom was great throughout the whole process. 👏🏻👏🏻👏🏻 …

Jimmy · 31 July 2019

★★★★★ 5/5

Google

A+ experience with D&G letting a flat in Clapham. Lucinda was super friendly, communicative and helpful throughout and made the offer and contracting phases easy and stress-free. Would strongly recommend D&G to anyone looking to rent. Thanks Lucinda!

Chris · 30 July 2020

★★★★★ 5/5

Google

We had a great experience dealing with Lois, who was very helpful and enthusiastic, and really understood what we we looking for. She swiftly found multiple properties that were suited to our needs and helped us to secure a great deal on one of them and complete the process very efficiently.

Michael · 14 April 2021

★★★★★ 5/5

Google

Can’t recommend Tom and the team in the Battersea office enough. They helped both with my recent sale and purchase and the process from start to finish was seamless. Will be recommending them to my family and friends. Great job.

Sean · 29 July 2019

★★★★★ 5/5

Google

I was greeted by Charlotte, the Office Manager, who was extremely helpful, friendly and informative. She introduced me Leah, the Sales Manager, who was fantastic in giving me advice and getting a valuation booked in and getting me onto my own property search. I would definitely recommend D&G to my friends and family.

Graham · 30 July 2020

★★★★★ 5/5

Google

I had a great experience talking to WillIam at Douglas and Gordon. William had answered my university dissertation questions with professionalism and passed on his knowledge to benefit my understanding of the residential market. He was helpful and resourceful and answered the questions that matched my criteria.PositiveResponsiveness, Professionalism, Value

Zain · 21 June 2021

★★★★★ 5/5

Google

Oliver assisted us in our recent house purchase and we cannot recommend him enough. His knowledge and professionalism are second to non. Oliver is the only estate agent we met that we felt really cared about us. Highly recommend.

Janice · 29 July 2019

★★★★★ 1/5

Google

I have been waiting nearly 3 weeks to return my deposit - the reason? A TV wasn't listed on the inventory even though it is in the check-in photos. I assume they think I left a TV there and want to charge me for leaving it. The other reason, a blind is broken - despite being clearly broken in the check-in photos. But it wasn't listed as such in the sacred inventroy. None of the above is disputed by D&G, so why they keep my money is beyond me.

Chris · 19 June 2021