5/5
Octavia Townsend at Domus Nova has been lovely to work with. She is friendly, helpful, communicative and accommodating. Overall very pleased with my experience with Domus Nova.
Trusted Agent profile · London
★★★★★
90 reviews across 2 platforms
78 Westbourne Grove, London, W2 5RT
Domus Nova's office in London, at 78 Westbourne Grove, is rated 4.9 out of 5 across 90 reviews on two platforms, including 89 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Octavia Townsend at Domus Nova has been lovely to work with. She is friendly, helpful, communicative and accommodating. Overall very pleased with my experience with Domus Nova.
5/5
It was a pleasure to work with Paul Cooney at Domus Nova on my property purchase. He was extremely professional, personable and trustworthy. His hard work ensured the process progressed at pace and his personalised approach made the whole experience wonderfully smooth and even enjoyable.
5/5
I recently purchased a property through Domus Nova. They really are a class apart from the usual suspects, the level of expertise, plus range and quality of properties is quite amazing. Josh looked after my purchase. He was fantastic throughout, friendly, proactive, conscientious and positive. Making the experience as smooth and seamless as possible. Josh really went the extra mile, even taking the time to check that all was progressing well while he was away taking a short break. The process never felt pushy or uncomfortable, and communication was great. I can't recommend Domus Nova and Josh highly enough.
5/5
Fantastic experience with Domus Nova (and Joshua). A very hands on and engaging agent who kept a tricky transaction on track. We felt very supported during the purchase process but it never felt pushy. We would definitely use again (for sale and purchase).
5/5
Joshua Ratcliffe at Domus Nova has my full recommendation - we recently completed on a complex high value transaction in Prime Central London. Joshua's wealth of expertise, in addition to his nuanced and practical approach was essential to ensuring that the transaction went through smoothly! 5 stars.
Josh - 'Thanks Anthony.Very kind words. I look forward to working with you and your firm in the future.'
5/5
Olivia Kalfus at Domus Nova has been nothing short of brilliant in helping with the sale of our flat. A class above the rest! Hardworking, professional and very knowledgable. Her frank advice is refreshing and she has been a pleasure to work with. A superb agency!
Olivia - 'My pleasure…. It’s so important to get the marketing and presentation right to give your gorgeous flat the best possible chance. It’s key to get this right in any market…'
5/5
As a Buying Agent I need an agent who listens, understands, thinks outside the box and never gives up. Olivia Kalfus at Domus Nova is all those things and more. Domus Nova have some fantastic properties so she is always my first port of call.
Olivia - 'Thanks Gilly, always here to help you and your lovely clients.'
5/5
Really satisfied with Domus Nova service and most notably with Josh. He was very understanding of our needs and able to source the right house amid Domus Nova's amazing portfolio in Notting Hill. He has been very efficient and helpful throughout and until completion date.
Josh - 'We did it, I am pleased we managed to Secure Hayden’s Place. It really was a breath of fresh air working with you and your wife Claire, I cant wait to see the house once it is refurbished Do let me know if I can help any friends of family.'
5/5
Great company to deal with. John and the team were very helpful and worked hard to get us over the line with an exchange and completion. Would highly recommend... !
5/5
Olivia Kalfus, at Domus Nova is highly professional, efficient, honest with great communication skills. I have always enjoyed working with her, and without doubt I will highly recommend her to others. I will look forward to working with her in the near future.
Olivia - 'Hi Geraldine, thanks so much for your kind words. I am definitely looking forward to working with you again very soon!'
5/5
Worked with Josh, he is very knowledgable, professional and pleasant to work with. Thank you for all the hard work that was put in.
5/5
We have just completed the second successful purchased with Domus Nova - working on behalf of a fabulous retained client. What a pleasure working with you again Josh! You are a delight to deal with.
5/5
Pleasure dealing with Joshua Ratcliffe @ Domus Nova, a talented agent who handled matters with a consummate skill and professionalism throughout - and got the job done. First class.
5/5
It was a pleasure to work with Nick and Joshua finding and ultimately buying my new home. Am grateful and would recommend them.
Thank you Victoria!
5/5
Josh has a wealth of knowledge gained over many years working in the property market. I have no hesitation in recommending him to anyone looking for a property.
Josh - 'You were almost the dream buyer! The journey we shared was great, and I am pleased you value my thoughts and advice. Wishing you and the family the best of luck with the new house.'
5/5
Knowledgeable, helpful agents who treat you as a individual and focus on your requirements & needs. Would not hesitate to use again.
Thanks Christina, really appreciate the wonderful feedback!
5/5
Great service and local market expertise
Thank you for your kind words Alexander, we have passed on your feedback to the team!
5/5
The best estate agent in the area. If you are renting you must ask for Jaqui Jagger she is the senior negoiater there who really knows what's available and what's with in budget. Knows how to match the house with the person and always goes above and beyond. Can't recommend her enough.
5/5
Domus Nova did a great job for us! Great result in a tough market. Josh and Giles are first class!
5/5
Seamless experience, understood the exceptional design and workmanship and helped make it a fun and successful process. Thanks
5/5
Excellent service as ever. Successfully sold a house for clients and also found them a new home.
5/5
Great company, fantastic properties and really helpful, efficient and friendly staff.
Thank you Anita for your kind words.
5/5
I have been trying to sell my property for around four years. Domus was recommended by a friend and I think, initially, they put too high a value on the property. I was certainly trying to sell at a difficult time. I decided to switch …
5/5
Josh and Chris at Domus Nova did a great job selling my flat in Westbourne Grove. They provided excellent feedback at all stages of the marketing process, achieved a good selling price and then were proactive in making sure the sale reached completion. Very happy with the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Domus Nova's London office has 90 reviews across two platforms: 89 on Google, 1 on Facebook.
Domus Nova London is rated 4.9 out of 5 across all 90 reviews, and 4.9 out of 5 on Google from 89 reviews.
Domus Nova London, 78 Westbourne Grove, London, W2 5RT.