Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing staff and agency
Amazing staff and agency, Sonia is so helpful as well as all the staff.They are all credit to the agency.Dzemal
Igor · 20 October 2020
Agent replied · 28 October 2023
Dear Igor, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat and reliable service!
Great and reliable service! Natasha Bedenik-Rigg from the Dexters Wapping branch is our property manager and she has been fantastic to deal with. She is always prompt, helpful and friendly. We highly recommend going to Dexters Wapping if you’re in the renting market.
Vivian · 13 November 2023
Agent replied · 24 March 2024
Dear Vivian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra (in the Honor Oak Branch) is fantastic.
Myra (in the Honor Oak Branch) could single handedly change the country's perception of estate agents. An unbelievable asset to your business. We will always recommended her to family and friends. Always a pleasure to speak and deal with. A diamond in the rough.
Ed · 18 October 2023
Agent replied · 28 October 2023
Dear Ed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood experience especially with Petros
Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.
Aaina · 18 October 2023
Agent replied · 28 October 2023
Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI sold my property with the help of the…
I sold my property with the help of the new Tooting branch in February 2021. The team there (Esta, Margaux, Gaz, Richard et al) were engaged, motivated and persistent in helping me sell my property within a very specific time frame, creating urgency with Solicitors and all others involved. I'd happily recommend them to anyone, thank you team for your support!
Thomas · 22 February 2022
Agent replied · 28 October 2023
Dear Thomas, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters has gone above and beyond!
Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.
M · 10 November 2023
Agent replied · 24 March 2024
Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent personnel
Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.
Fat · 1 March 2024
Agent replied · 24 March 2024
Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters London
Leighton at Dexters is always really professional and helpful to deal with with. He manages our property diligently and efficiently and we are very grateful for that - thank you!
Kate · 22 September 2025
★★★★★ 5/5
TrustpilotGreat experience
I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!
LvL · 9 November 2023
Agent replied · 24 March 2024
Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Luigi
Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.
Ramin · 16 May 2024
Agent replied · 23 August 2024
Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBest estate agents I have used. Adam was especially always helpful and friendly whenever we had an issue. Would highly recommend!
John · 28 May 2020
Agent replied · 28 May 2023
Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotRegarding Andy purchasing Howsy
Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)
Zeus · 30 March 2022
Agent replied · 28 October 2023
Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotRelated to Property Management
Related to Property Management: below-standardWe have been waiting for 4 FULL working days, and a weekend for someone to come out and fix a dishwasher. Unacceptable delay, made worse by the fact the contractor needs to buy a spare part, which will cause more delay. They have no clear SLA with the (cheap) contractor, nor do they seem to want to share their complaints process.
Yasser · 26 May 2021
Agent replied · 28 October 2023
Dear Yasser, I am sorry to read your comments and are keen to review what went wrong on this occasion. I will ensure this is raised with the Director of property management. Thank you for bringing this to our attention. Kind Regards Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Rudy for all his help
Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!
Michael · 8 October 2021
Agent replied · 28 October 2023
Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotMichael and his team in the Bloomsbury…
Michael and his team in the Bloomsbury office have been fantastic throughout our house sale, can highly recommend them!
David · 2 December 2020
Agent replied · 28 October 2023
Dear David, We are really pleased to read your positive review regarding the service from our Bloomsbury Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend West Hampstead sales team
Highly recommend Felix and team's desire and professionalism to get your deal over the line.
Faham · 1 October 2021
Agent replied · 28 October 2023
Dear Faham, thank you for taking the time to leave such a great review for Felix and the team in our West Hampstead office. We hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotBest Estate Agents in London!
Best Estate Agents in London!I’ve had the pleasure to have Dexters team at the Cricklewood Office marketing the sale of my flat. They have a team of young and efficient professionals who worked relentless to find a suitable buyer and achieve the best price for my property. I’m super pleased with their excellent services and would use them again at anytime!!!
Rosely · 25 January 2022
Agent replied · 28 October 2023
Dear Rosely, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElla from Dexters Teddington been more…
Ella from Dexters Teddington been more than kind helping us to sort out the problems we had in our flat.
Mr · 22 December 2025
★★★★★ 5/5
TrustpilotProfessional and helpful
Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.
Jane · 26 September 2024
Agent replied · 26 October 2024
Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotNice!
Things going very effective. Especially Poppy’s been kind and helpful during the process. Many thanks.
Cheryl · 23 September 2021
Agent replied · 28 October 2023
Dear Cheryl, thank you for your 5* review. We are thrilled to read about the brilliant experience you have had and we hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHighly Recommended
All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.
Lia · 25 September 2024
Agent replied · 23 August 2024
Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 1/5
TrustpilotPoorly managed and unprofessional
Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.
James · 12 September 2022
Agent replied · 28 October 2023
Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBest estate agent in surbiton
Very happy with Archie’s service at Dexters Surbiton. He was in touch on a regular basis, to give updates on the marketing of our property and to give feedback from viewings. We got a lot more viewings from Dexters than any other agents that we used before, and we received three offers in tthe space of 4 months.
Clement · 15 June 2022
Agent replied · 28 October 2023
Dear Clement, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLaurent has been doing a great job she…
Laurent has been doing a great job she is Kind and professional
Pamini · 9 March 2022
Agent replied · 28 October 2023
Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.