Dexters Finsbury Park reviews in London

★★★★★ 1/5

Trustpilot

Q2 HR Solutions (QQI)

More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.

Ronnie · 19 July 2024

★★★★★ 5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran · 18 July 2024

★★★★★ 5/5

Trustpilot

I have worked with Angie since she…

I have worked with Angie since she joined Dexter at the north London Branch. I must say was a pleasant efficient and through professional attitude. Everyone in Dexter does a great but now I feel that there is someone willing to go the extra mile to get thing on the move. My tenants respect and appreciate her frank and informed direct approach. She calls me for instructions, makes suggestions and ideas. I feel she has the Dexter business, and my interests close at hand and going in the right direction. Since Angie joined Dexter at the North London branch, she has displayed a pleasant, efficient, and thorough professional attitude. Angie and I have developed a great working relationship, as she consistently listens to my instructions and ensures tasks are completed effectively. Her willingness to collaborate and adapt has been invaluable.• Angie goes the extra mile to get things moving. She effectively communicates my input to tenants, ensuring that their needs are met promptly and accurately. Her proactive approach sets her apart.• Tenants respect and appreciate Angie’s frank and informed direct approach. Her ability to call for instructions, make suggestions, and offer innovative ideas showcases her dedication to both Dexter’s business and our tenants' interests.• She is amiable and well-liked by both tenants and me. Her friendly demeanor and professional conduct have fostered strong relationships, contributing to a positive and productive working environment.Angie has proven to be an outstanding addition to the Dexter team. Her professional attitude, willingness to go the extra mile, and excellent communication skills ensure that both Dexter’s business and our tenants' needs are well taken care of. Her positive impact is evident, and I look forward to continuing our successful collaboration.

Manuel · 15 July 2024

★★★★★ 5/5

Google

Jess was incredibly helpful thanks so much!

Jessica · 11 August 2026

★★★★★ 1/5

Trustpilot

Rental management twickenham

The rental management team at Twickenham is in shambles. We’ve had 5 different people assigned to us in the past 18 months. No internal communication within the team different people call to ask the same question 10 times. When we went for fully managed service we thought the headache will be less as Dexters would be proactive. On the contrary we pay such high fees every month and are chasing them as a secretary on emails not actioned for 25 days. Would advise everyone to think twice before signing them up.

Nisha · 13 July 2024

★★★★★ 5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

★★★★★ 4/5

Trustpilot

Christian at Dexter's Ealing office has been…

Christian at the Ealing office has been extremely professional in dealing with all aspects of the property management - whenever a problem occurs, it has usually been dealt with promptly and efficiently, while keeping me in the loop. It's good to know the property is in such reliable hands. The only reason for not giving five stars is the occasional contact from a team member who clearly does not know the property (or my) details well enough or its past repairs history - in all cases, Christian has stepped in to remedy any issue promptly.

Jeanne · 24 September 2026

★★★★★ 5/5

Trustpilot

Lorraine Hunter from Dexter’s property…

Lorraine Hunter from Dexter’s property management team in Kingston Upon thames,has been the most helpful and kind advisor i have spoken to in a long time from Dexter’s.Both me and my partner have had numerous bad experiences with some members of the property management team however Lorraine has been the most kind honest and helpful. She made sure to sort out the issue we had very quickly and effectively. She deserves the 5 star rating that i have given today because she is the biggest asset on the team! Whenever I have another issue i will always make sure to get through to her.

Andrada · 8 July 2024

★★★★★ 5/5

Google

Jessica was really helpful and lovely

Luke · 11 August 2026

★★★★★ 5/5

Google

Huge thanks to George, Chloe and the team at Dexters. We listed for a few months, to no success, with another local agent. Having decided the service wasn't great (lack of feedback, advice etc), and without a single offer, we delisted the property and instructed with Dexters instead. Within 10 days we had our property under offer and at a considerably higher price than asking. The service and feedback has been continually professional. I could not recommend Dexters enough. Big thanks to all you guys!

Christopher · 24 June 2024

★★★★★ 5/5

Google

Thank you Dan for all your help letting my flat out! Dan has been professional, approachable and responsive from start to finish, and has gone above and beyond by dealing with the Council on my behalf when he didn’t have to. This in particular means I will 100% recommend Dexters to others and be sure to use them again. Thanks Dan and the team for making my first letting experience hassle free.

Anna · 25 October 2024

★★★★★ 5/5

Trustpilot

Amazing service from Charlie H.

Amazing and very professional service from Charlie H. Had a difficult repair to be done due to difficulties in a roof access and the expensive quote initially given. Charlie was very professional in communicating between me and the landlord, always keep me updated even if I didn’t chase and always push to get the job done with a very clear and effective communications.

Mahmoud · 23 January 2026

★★★★★ 1/5

Trustpilot

Warning to both tenants and landlords wishing to use Dexters

WITHOUT PREJUDICEDON’T BE FOOLED as Dexters is NOT London's leading Estate Agency although this is their advertising tagline. (Part 1 of 2)We rented a property from Dexters Blackheath Branch in October 2023 and were tied into a 24 month no break clause. As an architect I could see the property was in bad shape when I viewed and video’d it and was promised verbally that everything I pointed out as unacceptable, would be remedied in a 10 day period between the previous tenant vacating and myself taking occupation. I questioned Dexters that I doubted it would be enough time to remedy the defects, however Dexters insisted it could be achieved and the deal was signed and sealed. 3 days before we were due to take occupation, I was contacted asking if I could delay my move in date as the previous tenant had not handed back the keys and the contractors had only just gained access and the previous tenant had left the home in a state which meant they couldn’t achieve the repair work during the remaining 3 days. We couldn’t delay our occupation date at such short notice, however I agreed that we were happy for contractors to continue repairs for the first few weeks whilst living there and would simply not unpack in the meantime and use minimal rooms. We moved into a home with wet carpets and damp, to find that the only repairs done were sticking plaster remedies of painting over mouldy walls, not repairing the source of the damp and already the mould was growing through the freshly painted odd damp wall. At the same time I received a welcome email from Dexters CEO, asking if we were happy with the property. I responded that we were not and was handed over to the manager of Dexters South East London properties maintenance and repairs, who smugly told me that there were no notes on the signed tenancy agreement to repair the property, so we were to take it as it was. I posted the incident on TrustPilot stating that I had video evidence that the property would be repaired as a condition of the tenancy agreement. Shortly after that I received a call from the Managing Director of Dexters Blackheath Branch assuring me that the home would be repaired asap and that he was was going to be cheeky enough to ask me to write a follow up positive review about it on TrustPilot, when it was all completed. I decided to be diplomatic and a gentleman and removed my negative review as a token of belief in his promise. In hindsight I believe this would be a generic story he’d give to many tenants who have complained on TrustPilot to take the heat of Dexters.Unfortunately what unfolded over the past 7 months has equated to beyond disastrous. In a nutshell, it was discovered that the house was not insulated (contrary to a “valid” EPC certificate). The gas shut of valve was inaccessible and boarded over. The smart water meter was connected to another home and Thames water was charging us their water usage (incidentally when I asked the Dexters property management contact person, where the gas and water stop valves were, she did not know and neither bothered to find out, saying I needed to deal with Thames Water and British Gas) The gutters had holes in them hence the leaking causing severe damp and mould in 4 of the 8 rooms. There was the occasional wafting smell of sewage throughout the ground floor from under the floor boards (which Dexters claimed was normal in an old Victorian house and we should live with it) which was eventually discovered to be an uncapped sewer pipe from a removed toilet which is now part of the kitchen, which cowboy renovators had simply placed a wooden floor over. Rats were coming out of this uncapped sewer pipe and nesting under the floorboards. (The neighbour told me that this problem has dated back years and one previous tenant moved out, cancelling her tenancy agreement as she had a toddler who became poorly because of the rats) I had to revert to lawyers and the Greenwich Environmental Health Services to intervene after 4 months of being told by Dexters, that because it’s an old Victorian House, therefore rats and the smell of sewer is the norm. The list of other faults with the house which are in breech of the tenancy contract is exhaustive. The Landlords have to repair these defects else the house is not fit for habitation, sale nor letting out, by law. Dexters first solution was that we move out and they and the Landlords would kindly allow the 24 month no break clause tenancy agreement to be voided. My lawyers advised against this stating that once we accepted to abolish the agreement, the home would simply be rented to another unsuspecting tenant who would spend months / years going through the same fight and the agency and Landlord would simply keep collecting rent.

Lyle · 29 May 2024

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Google

Jessica was very friendly

Tom · 11 August 2026

★★★★★ 5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

★★★★★ 5/5

Trustpilot

Christian is outstanding-very caring…

Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service

ARUN · 23 September 2026

★★★★★ 5/5

Google

Jessica was absolutely 10/10 lovely, helped us loads

Hannah · 11 July 2026

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 5/5

Trustpilot

I recently processed a tenancy swap…

I recently processed a tenancy swap through Dexters and had a fantastic experience. Remi Daniels was incredibly helpful, efficient, and guided us smoothly through the referencing process. Everything was confirmed quickly without any hassle. Highly recommend their service, especially Remi for the amazing support!

Hoa · 8 June 2026

★★★★★ 5/5

Trustpilot

Christian Pengelly- excellent!

Christian Pengelly at the Ealing Branch has been truly excellent throughout our interactions over the years. He is helpful, knowledgable and efficient. A true asset for the company.

KA · 23 September 2026

★★★★★ 5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

★★★★★ 5/5

Google

Kenneth was incredibly helpful, responsive, and easy to work with. He made the whole process smooth and stress-free. Highly recommend!

Hermes · 1 April 2026