Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally professional. Julia Toporova made a lot of helpful recommendations, always made an effort to be flexible around my schedule and was always responsive. She’s also probably the friendliest agent in London and made viewings feel like less of a chore.
Leonard · 16 August 2024
Agent replied · 23 August 2024
Dear Leonard, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy experience at Dexters office Hyde Park was perfectly effective. I arrived in London looking for a place and luckily, but mainly thanks to Rosa Lopez, I could find what I was looking for within two days. The service from the office but particularly from her was very professional, caring and effective. Thank you Rosa and the Dexters office for making the helpful service they gave me through this complicated times.
Lola · 14 June 2022
Agent replied · 13 June 2024
Dear Lola, It’s great to hear that you have had a brilliant experience with Rosa from our Hyde Park and Bayswater office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHuge shot out to Millie for helping me find and land my apartment of choice. Couldn't be happier with the way I was treated at Dexters, highly personalized service with great attention to the fit between landlord and tenant. Highly recommend, and if you're received by Millie you'll certainly be in luck, as you'll find the unit you're looking for in no time. Thank you Millie and the whole Dexters crew!
Francisco · 14 June 2022
Agent replied · 13 June 2024
Dear Francisco, Thank you for your review, and mentioning your experience with Millie in our Hyde Park and Bayswater office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working with Dexters Hyde Park and Bella Carco in particular! She has listened to my requirements for the flat, arranged a viewing and helped throughout the negotiation process. Bella is very polite, professional and responsive, which made the entire referencing and paperwork process fast and efficient. Would definitely recommend! Thank you Bella for helping me find a flat!
Nelli · 14 June 2023
Agent replied · 13 June 2024
Dear Nelli, We really appreciate you taking the time to leave such lovely comments about Bella. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hyde Park team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with the exceptional Mr Lawson, and the experience was truly outstanding. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to meeting my needs. They took the time to understand exactly what I was looking for and delivered with impeccable service. The process was smooth, and their attention to detail made all the difference. I highly recommend this high-end estate agency to anyone looking for personalized, top-tier real estate service.
Iain · 18 December 2024
Agent replied · 25 December 2024
Dear Iain, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMillie reached out during my property search and followed through to identify and show me properties matching my requirements. (I found this to be quite rare with other agents!) The communication was great - she made sure I was up to date with the latest status on my offer, followed up on any requests and overall helped me find a great rental property! Highly recommend Millie and Dexters overall :)
Daria · 14 June 2022
Agent replied · 13 June 2024
Dear Daria, Thank you for your review, and mentioning your experience with Millie in our Hyde Park & Bayswater office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Catrin Rogers! She is professional, proactive, and very helpful. The entire renting process was seamless. We couldn't be happier with our new flat. Thank you so much for all your help!
Claire · 9 April 2026
Agent replied · 16 April 2026
Dear Claire, Thank you for your kind comments regarding Catrin Rogers and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleI worked with Loujain Ramzi. I had a long list of ‘must-haves’ and she delivered most of them (there’s always compromises you know)! She had lived in the US so she was able to guide me on the differences between renting an apartment in the US versus a flat in the UK. She was very patient with me also. I highly recommend her especially if you are moving to London from the US. Thanks much, Loujain!
JC · 17 June 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFound a great flat with Dexters and now living there for almost a year. From the very first moment they were very responsive, helpful and honest. Whenever I need anything or have a question I contact Jadasa and Judith and they get back to me swiftly and attend to my requests promptly with no delays and never failed to help me out and making sure i am satisfied. Moreover, they are very nice, patient and understanding. Thank you Jadasa and Judith.
Tarek · 17 June 2020
Agent replied · 16 June 2024
Dear Tarek, We appreciate you taking the time to submit your review regarding the service you received from our Hyde Park & Bayswater Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleI want to say a big thank you to Jadasa Andjadiumi for her excellent handling of my job. The job involved coordination between multiple stakeholders and agreeing a work schedule between all of them. I was very impressed by the quick response to all my problems and ability to propose a solution and a plan for next steps. At the same time Jadasa managed to always keep calm and positive which I highly appreciate. I very pleased pleased with Jadasa and I think she puts in an extra effort in what she does on a daily basis. Thank you Jadasa and thank you Dexter for having such a great person to work for you!
Anastas · 14 June 2020
Agent replied · 13 June 2024
Dear Anastas, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI was fortunate to have enjoyed a lovely experience house-hunting with this company.
In particular, Loujain was the agent whom I was in correspondence with. She was very patient and understanding of what I was looking for and took me on multiple house viewings. She was also genuinely concerned with my search for a place.
It is unfortunate that the right place did not come to the market at the right rime but i would 100% recommend engaging with her!
Nigel · 14 June 2020
Agent replied · 13 June 2024
Dear Nigel, We appreciate you taking the time to submit your review regarding the service you received from our Hyde Park & Bayswater Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a beautiful experience when renting an apartment with Dexters! The service provided to me by my agent, Rosa Lopez was exceptional. Right from scheduling viewing at convenient hours, showing quality properties to negotiating with the landlord to get a good deal as per our conversations!
The politeness & promptness of Roza & Dexters has made my house hunting experience in London a nice experience. Would 100% recommend!
Rohit · 14 June 2022
Agent replied · 13 June 2024
Dear Rohit, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a great experience working with Catrin during my current apartment search! She has been proactive, attentive, and extremely helpful by maintaining a great line of communication. Thank you heaps Catrin! :)
Paulina · 9 April 2026
Agent replied · 16 April 2026
Dear Paulina, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a very good experience looking for an apartment to rent with Dexter's. Everyone in the Bayswater team is nice and polite, and especially Millie Bresnahan, she was highly professional and helpful, we wasted no time; she immediately understood what we were looking for, and she only showed us apartments that matched our needs. In less than three weeks we've found the right one. Thanks Millie!
Samuel · 14 June 2022
Agent replied · 13 June 2024
Dear Samuel, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Bayswater office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters is fantastic not only when searching for a flat but also throughout the whole tenancy. Rachel is currently supporting us excellently with issues and does so with kindness, professionalism, and through superb communication. Great job Rachel and thanks again!
Victor · 13 June 2024
Agent replied · 23 August 2024
Dear Victor, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rachel. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWant to thank Piers for doing such an amazing job and helping us find our dream flat. Couldn’t have done it without his help. Highly recommend 😊 …
B · 10 December 2025
★★★★★ 5/5
GoogleBeen renting with Dexters for 9 months now - and have been very happy. Out flat is a managed property which has been really convenient. Judith Reid, our property manager, is really friendly and any maintenance issues that has arisen have been dealt with promptly and professionally. There is also emergency coverage at the weekend in case anything were to go wrong outside of 'office hour's, which most other companies don't offer and definitely gives us peace of mind. Would recommend.
Belinda · 15 June 2018
Agent replied · 13 June 2024
Dear Belinda, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJudith has managed our flat for several years and we have always been very happy with the quality of the service she provides on behalf of Dexters. She is very professional & competent with a relaxed and friendly approach. Judith is always ready to help and efficiently solves whatever issue is presented in the day-to-day management of our flat. She has also been a great help when it comes to repairs and renovations. I always feel I can rely on her advice. Thank you Judith.
Liz · 15 June 2018
Agent replied · 13 June 2024
Dear Liz, We are really pleased to read your positive review regarding the service from our Paddington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI sold several properties with Dexters and Marcel Zaidan in particular.
He is the reason I use Dexters, his friendly but professional approach, expertise and experience is everything that you need from an estate agent. He will go the extra mile for you and you can trust him (certainly not the standard thing you would say about an agent!).
I will always recommend Marcel and always come back to him when it comes to property sale or purchase.
Agata · 18 June 2019
Agent replied · 16 June 2024
Dear Agata, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleBe careful with their services. They issued the contract, I signed and paid deposit and first month’s rent, which essentially made it legally binding with consideration. 3 days later, they called me and said the landlord changed their mind and wanted to rent it out to someone else. They didn’t try to protect tenants at all given that my signed contract and payment already made it legally binding. They tried to trick me when pulling out by saying that the landlord hasn’t signed. Under English law, you don’t need landlord signature for it to be legally binding.
Anh · 26 September 2024
Agent replied · 26 October 2024
Dear Anh, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleI have been assisted by Julia recently and she has been one of the best if not the best agents i have talked to. She is very helpful and i feel very comfortable asking her more questions, clarifications and details about all the process and about my research. To be honest her good attitude and how easily i can contact and communicate with her is encouraging me to keep searching to rent from Dexters agency as I know k will have good service now that i am still looking but also after i rent a property. HIGHLY Recommended to check Dexters properties as most of them are of high quality and very good areas
Evandros · 26 September 2024
Agent replied · 26 October 2024
Dear Evandros, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hyde Park and Bayswater office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWhen the flat that I let became vacant, the manager of Lettings at Dexters Paddington approached me asking if we would give them sole marketing for the flat. I obviously wanted to rent it out as soon as possible, and receive a good, and much-needed monthly income, and so I was very unwilling to commit to just one - and new at that - agent. However, Tom McLarnon was very persuasive in a straight kind of way, and although I had begun to talk to other agents, I decided that if he was that persuasive with me, then he would be equally persuasive with potential tenants! So I decided to give Dexters a chance - and I'm very glad I did.They found me a good tenant and achieved the asking price well within the time period, and kept me in informed throughout the finding process. There were a few administrative hiccups at the beginning, but Tom was kind enough to sort these out very promptly, and so nothing became a major issue. Finally, I felt that I was listened to, and as a long-time landlord, that does count for something.
Tina · 15 June 2017
Agent replied · 13 June 2024
Dear Tina, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleI highly recommend this agency for anyone looking for a property in London.
Chloe was particularly helpful during my flat hunting. She was always available to answer my questions and went above and beyond to find me the perfect place. Thank you for your support and for making the process as smooth as possible.
Amine · 14 June 2023
Agent replied · 13 June 2024
Dear Amine, Thank you for your kind comments regarding the Hyde Park team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMillie was incredibly helpful with finding an apartment in London. Not only would she email us all the newest listings, she also took all day (if needed) to show as many properties as needed. She is extremely responsive with her emails and calls and always super friendly and extremely honest. I definitely recommend using Dexters to find a new place :)PositiveResponsiveness, Quality, Professionalism, Value
Vika · 14 June 2022
Agent replied · 13 June 2024
Dear Vika, It’s great to hear that you have had a brilliant experience with Millie in our Hyde Park office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Enjoy your new home. Kind regards Evie Fisher Customer Relations Team
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