Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were very pleased with the service we received in our property search. Particular mention for Sophia Woodman, who really listened to our requirements and was extremely diligent in putting together a list of properties for us to view all on the same day. We were impressed with her professionalism.
Rhodri · 27 January 2024
Agent replied · 23 October 2024
Dear Rhodri, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAngel and Harrison are the two best estate agents I've met. Kind, welcoming people that actually knew details about the property and were more than happy to answer any questions we had.
Dexter's have done well to higher these two young professionals.
Lucas · 25 June 2024
Agent replied · 23 October 2024
Dear Lucas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMe and my partner had a great experience buying our first home with Casey at Dexters. He was incredibly supportive throughout the process and helped us chase everything up for a speedy completion. He was always very polite and calm - just what you need when buying a house! Would completely recommend.
Hannah · 24 October 2023
Agent replied · 23 October 2024
Dear Hannah, It’s great to hear that you have had a brilliant experience with Casey. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have let our property through Dexters since 2015. Through his knowledge of the market and attention to detail in vetting tenants Robert has ensured that through out this period we have had excellent tenants and the best rent available. We are very happy with the service we have received.
Elizabeth · 28 November 2023
Agent replied · 23 October 2024
Dear Elizabeth, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleWe sought an investment property this year. We made an offer on a Dexters flat, accepted, and paid for a survey. However, the survey revealed major roof issues concealed by the seller and “unknown”to Dexters. Visible damp patches confirmed the problem. We had to pull out, wasting survey fees. We suspect others fell victim to similar tactics. Dexters' ubiquity doesn't excuse dishonesty. They shouldn't leave sold properties on Rightmove and drop prices to lure offers only to hike them later.
E · 28 December 2023
★★★★★ 5/5
GoogleReally great service. They really listened to what we wanted in the property and Kept me in the loop with everything and kept sending properties that matched my requirements. Would highly recommend
Peter · 23 September 2024
Agent replied · 23 October 2024
Dear Peter, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleI have been working with Ingrid and Sergine for over a few weeks and they have been brillant! Great advice and very helpful and nice to me
John · 2 December 2024
Agent replied · 9 December 2024
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleVery happy with how Angel-Lee Jones has helped us with the process of finding a rental property, then helping to organise the process of moving in. Thank you very much!
John · 25 July 2024
Agent replied · 23 October 2024
Dear John, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSuggested MANY appropriate properties to us after enquiring. Would highly recommend them for their professionalism and vast number of properties on offer.
Annique · 25 November 2024
Agent replied · 9 December 2024
Dear Annique, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI had the pleasure of being shown a property by Serigne yesterday and he was very informative and patient during the viewing! All in all, very helpful and extremely professional.
Celetia · 25 June 2024
Agent replied · 23 October 2024
Dear Celetia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIngrid + the team have been great so far and I hope they will secure the sale soon :)
Pubali · 2 December 2024
Agent replied · 9 December 2024
Dear Pubali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleGreat service from this estate agency team and Ingrid (their Sales Consultant). We found our dream home through them!
Jaclyn · 2 December 2024
Agent replied · 9 December 2024
Dear Jaclyn, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleSerigne showed us around a property in Catford. He made the effort to walk us through and was very engaging! Best viewing experience we have had yet.
Alex · 25 June 2024
Agent replied · 23 October 2024
Dear Alex, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleReally great service from Sophia and Sandra when it came to buying our house, they were super helpful and always available when we had questions / concerns throughout the process.
Becky · 26 April 2024
Agent replied · 23 October 2024
Dear Becky, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Honor Oak office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleTerrible experience while attempting to sell my flat (forest hill). Since Richard Riley left in early 2022 their service has declined massively. My buyers wrote a letter to me because they were worried that messages were not getting through (they weren’t). They never reurned calls from other agents in the chain, they rarely returned my calls, they have not told me that my sale has fallen through for at least a week now (the buyers told me directly). Pre-sale they were very good but that was back in 2021! Several times the phrase ‘that is not the service we aspire to provide’ which initially sounds thoughtful, but after several uses it loses its shine.
Kath · 9 January 2023
★★★★★ 5/5
GoogleWe’ve had a great experience with Sydney at Dexters - she’s been supportive and responsive to all of our needs through the process of finding out new home and it made the whole experience smooth and enjoyable!
Olivia · 24 October 2023
Agent replied · 23 October 2024
Dear Olivia, It’s great to hear that you have had a brilliant experience with our Honor Oak office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a wonderful experience so far at Dexters.I was assisted by Noah and I must state that he is professional, always prompt with his communication and keeping me updated with new suggestions. Thank you Dexters.
Lee · 24 October 2023
Agent replied · 23 October 2024
Dear Lee, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleAlex Bland the lettings agent was very professional and helpful in our dealings for a rental property. However a few things went wrong no fault on Alex. Eventually got my deposit back with a lot of help from Alex and Nick the director.
Thank you to them both.
Mohammed · 24 October 2022
Agent replied · 23 October 2024
Dear Mohammed, Thank you for your review, and mentioning your experience with Alex and Nick in our office. We strive in offering the best service and we are glad matters got resolved. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have used Dexters and have been very pleased with them. They have been very responsive and Owain has always acted incredibly promptly when I have dealt with him and has excellent attention to detail.
Marcus · 24 October 2023
Agent replied · 23 October 2024
Dear Marcus, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Owain, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOwain helped us find our perfect flat after months of searching. He was very quick to respond, always kept us in the loop and also very friendly and accommodating. Thanks again for your help!
Sophie · 24 October 2023
Agent replied · 23 October 2024
Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat agents to work with. Harrison in particular was very responsive and helpful throughout the rental process. Thank you!
Luciano · 25 July 2024
Agent replied · 23 October 2024
Dear Luciano, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience as a buyer - friendly, professional and efficient! Struck the right balance between acting in vendors best interest while also being responsive to our needs as buyers. Really positive experience.
Ruth · 24 October 2023
Agent replied · 23 October 2024
Dear Ruth, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery open to discussion, really listened and understood my needs
Eleanor · 2 December 2024
Agent replied · 9 December 2024
Dear Eleanor, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleRobert Scullion-Smith at Dexters has been a great help in letting my property. He is very efficient, knowledgeable, good humoured, and always responds to any queries immediately. An excellent service!
Jennifer · 28 November 2023
Agent replied · 23 October 2024
Dear Jennifer, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
