Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleSebastian Roche has been so helpful and easy to work with. Our primary contact Owain Wilson has been incredibly considerate of our needs and so efficient through the entire process. Not only did he negotiate the perfect property to suit our needs remotely (we are based in Leeds and couldn't attend a physical viewing), he has also gone the extra mile to assist and accommodate us at every step, even while he was sick! I'm truly impressed with the grit of this agency and its employees and 10/10 recommend you connect with Owain if you're looking to move to London.
Devyani Β· 24 October 2022
Agent replied Β· 23 October 2024
Dear Devyani, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleThe communication with the agency has been great. They found us a flat and the whole process was very quick. Also they did care for us as tenants which is not usually how it happens if you consider that the main focus is to please the landlords but this agency is an exception. Hassle free paper work and lovely agents. Especially Owain has been exceptionally friendly and welcoming ππ», one of the best real estate agents I have dealt with.
Andreas Β· 24 October 2022
Agent replied Β· 23 October 2024
Dear Andreas, Thank you for your 5 star review, and mentioning your experience with our Forest Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleSeamless service. James made the process feel simple and streamlined. Thank you James π β¦
Kate Β· 16 October 2025
Agent replied Β· 16 April 2026
Dear kate, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleHad a really great experience with finding a home at Dexters for me and my partner!! Sydney was so so helpful and friendly! She explained everything in detail to us and always made sure we felt comfortable! Couldnβt ask for a better experience!! Beverly was also so lovely and helpful too!! Thank you guys so much!
Grace Β· 26 February 2024
Agent replied Β· 23 October 2024
Dear Grace, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sydney and Beverly. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe had a great experience with Ashon McLean when letting out our property. The whole process was handled professionally and efficiently, from marketing the property to finding suitable tenants. Communication was clear and timely throughout, and everything was managed smoothly with minimal stress for us. Definitely recommend.
Nellie Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Nellie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleWe have rented a property using Dexters Estate Agents. Vanya was leading the case I must that we are very happy with the service that we have received through the whole process. Vanya was very helpful and responsive to messages. Professional all the way through. We have rented very nice property and we can recommend Dexters to anyone.
Milosz Β· 24 May 2025
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5/5
GoogleWorked with Sophia for the past few months on a property I was buying. She has been so friendly, kind and professional the entire time. Communicated well and supported as much as possible when things didn't go to plan.
Genevieve Β· 25 November 2024
Agent replied Β· 9 December 2024
Dear Genevieve, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophia. Please do not hesitate to contact us again. Kind regards, Asma
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5/5
GoogleAngel has been responsive and swift throughout my property search. Very friendly and welcoming (and patient, as I had brought my 2-year old along to a viewing), really pleasant to be aroumd.
Dexters seem to have a fairly good portfolio for the area.
Michaela Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Michaela, Thank you for leaving a 5 star Google review. Kind regards, Asma
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5/5
GoogleSophia went the extra mile to get a complicated chain exchanged in time for our clients wedding tomorrow.
We've bought a number of properties from Dexters over the years - this is the third this year and the service just gets better and better.
Henry Β· 24 August 2024
Agent replied Β· 23 October 2024
Dear Henry, We really appreciate you taking the time to leave such lovely comments about Sophia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe found a flat to rent with Dexters and worked with Beverly, she's been great to work with! Appreciate how quickly she got us in to view the property, and how helpful she has been with the whole experience in general.
Kieran Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Kieran, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
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5/5
GoogleWhen it came to finding a rental property for us, Beverly was professional, kind and was always thinking about places which would suit us! She listened, was always quick to communicate and negotiated on our behalf. We found our perfect place and can't wait for move in day.
Lily Β· 26 April 2024
Agent replied Β· 23 October 2024
Dear Lily, We really appreciate you taking the time to leave such lovely comments about Beverly. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe decided to go with Tal and her team at Dexters because we wanted to get a quick sale and they came across as really proactive in searching for buyers. They got a lot of viewings through the door and were really communicative throughout. Would definitely recommend. Thanks!
William Β· 26 April 2024
Agent replied Β· 23 October 2024
Dear William, Thank you for your lovely review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
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5/5
GoogleDexters were wonderful, although we didn't end up buying through them we had an great experience. Serigne in particular was incredible, he has an amazing empathy that comes through in his approach, this in addition to his knowledge of the area made him a brilliant partner in our search. Thank you!
Nick Β· 27 November 2025
Agent replied Β· 27 December 2025
Dear Nick, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Serigne. Please do not hesitate to contact us again. Kind regards, Asma
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5/5
GoogleI rang up to look for properties in Crystal Palace, for my partner and I. Although Sebastian Roche didnβt have any properties in the particular area I hoped for, Sydney was very helpful and explained that I could call back in the future if my circumstances changed and she would be more than happy to help.
Angelique Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJames M was a fantastic estate agent for my partner and I as we searched for our first flat together. Everything ran smoothly, great communication throughout the process, and nothing was too much for him. He even arranged extra viewings for us at short notice. Thank you, James :)
Siobhan Β· 6 December 2025
Agent replied Β· 27 December 2025
Dear Siobhan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
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5/5
GoogleVanya has been incredibly helpful in helping me find the perfect home. She was always quick to respond and took the time to answer all my questions, no matter how small. Thanks again!
Fanny Β· 2 December 2024
Agent replied Β· 9 December 2024
Dear Fanny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleSerigne was absolutely brilliant and helped move the purchase along in a very calm and steady way.
Misty Β· 15 April 2026
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5/5
GoogleI was searching for a flat to let which is quite a challenge in London. After submitting my initial enquiry, Angel-Lee made it a very smooth and swift experience, very happy with her support through this process.
Gosia Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Gosia Rrr, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
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5/5
GoogleMyself and my partner rented a lovely 2 bedroom flat thanks to Sydney at the Honour Oak branch. She made the process extremely smooth, easy, and was very good at communicating throughout the viewing and tenancy signing process. Thanks Sydney and team! I would highly recommend them!
Elliott Β· 27 March 2024
Agent replied Β· 23 October 2024
Dear Elliott, Thank you for your kind comments regarding Sydney and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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1/5
GoogleHonestly have never had a good experience with the team at dexters! All issues we report are either not believed or take forever to sort out. Was left in a property with NO POWER or HEATING for 9 HOURS with a 3 year old! There's no care or empathy or urgency. Instead of making sure tenants have been updated they just end their day leaving you with no answers or updates. I feel for all renters through dexters if they're treated how we are!
Tarnia Β· 4 December 2024
Agent replied Β· 9 December 2024
Dear Tarnia, I am concerned to read your comments and have passed them to the Director of our Honor Oak office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma
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5/5
GoogleWe're in the process of buying our first home and Ingrid has been super helpful and responsive, the whole experience has been really easy and stress free. Thanks for all your help :)
Demelza Β· 18 November 2024
Agent replied Β· 9 December 2024
Dear Demelza, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
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2/5
GoogleSold the house but at vastly less than they initially were βvery confident about.β Β£80k less.
Also, wasnβt an enjoyable few months of chasing for updates, them over-promising and also wasting my time being taken to see βperfect for youβ pre-sale properties that they knew were totally inappropriate. Obviously a tactic to show new clients a large amount of initial viewings, but ultimately pointless if the people wonβt be interested ie we got no second viewings from our large volume of first weekend potentials. And many over the weeks just didnβt turn up - indicating their lack of interest.
Would not use this branch again
Emily Β· 18 November 2024
Agent replied Β· 9 December 2024
Dear emily, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma
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5/5
GoogleHad a really straightforward experience with Dexters, particularly Jackeline and Ashon - they were a pleasure to deal with.
Johnny Β· 16 March 2026
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5/5
GoogleRobert Scullion-Smith is legend in the field of letting. I have worked with him for over 25 years and he us as vibrant, up-to-date and efficient as ever. I have always looked to him for advice and assistance in managing properties I own and rent. Iβve never worked with anyone better.
Christina Β· 28 November 2023
Agent replied Β· 23 October 2024
Dear Christina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.