Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

279 reviews across 1 platform

61, Honor Oak Park, London, SE23 1EA

Dexters's office in London, at 61, is rated 4.8 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

279

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Sebastian Roche has been so helpful and easy to work with. Our primary contact Owain Wilson has been incredibly considerate of our needs and so efficient through the entire process. Not only did he negotiate the perfect property to suit our needs remotely (we are based in Leeds and couldn't attend a physical viewing), he has also gone the extra mile to assist and accommodate us at every step, even while he was sick! I'm truly impressed with the grit of this agency and its employees and 10/10 recommend you connect with Owain if you're looking to move to London.

Devyani Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Devyani, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The communication with the agency has been great. They found us a flat and the whole process was very quick. Also they did care for us as tenants which is not usually how it happens if you consider that the main focus is to please the landlords but this agency is an exception. Hassle free paper work and lovely agents. Especially Owain has been exceptionally friendly and welcoming πŸ™πŸ», one of the best real estate agents I have dealt with.

Andreas Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Andreas, Thank you for your 5 star review, and mentioning your experience with our Forest Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Seamless service. James made the process feel simple and streamlined. Thank you James πŸ™ …

Kate Β· 16 October 2025

Agent replied Β· 16 April 2026

Dear kate, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a really great experience with finding a home at Dexters for me and my partner!! Sydney was so so helpful and friendly! She explained everything in detail to us and always made sure we felt comfortable! Couldn’t ask for a better experience!! Beverly was also so lovely and helpful too!! Thank you guys so much!

Grace Β· 26 February 2024

Agent replied Β· 23 October 2024

Dear Grace, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sydney and Beverly. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

We had a great experience with Ashon McLean when letting out our property. The whole process was handled professionally and efficiently, from marketing the property to finding suitable tenants. Communication was clear and timely throughout, and everything was managed smoothly with minimal stress for us. Definitely recommend.

Nellie Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Nellie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We have rented a property using Dexters Estate Agents. Vanya was leading the case I must that we are very happy with the service that we have received through the whole process. Vanya was very helpful and responsive to messages. Professional all the way through. We have rented very nice property and we can recommend Dexters to anyone.

Milosz Β· 24 May 2025

5/5

Google

Worked with Sophia for the past few months on a property I was buying. She has been so friendly, kind and professional the entire time. Communicated well and supported as much as possible when things didn't go to plan.

Genevieve Β· 25 November 2024

Agent replied Β· 9 December 2024

Dear Genevieve, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophia. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Angel has been responsive and swift throughout my property search. Very friendly and welcoming (and patient, as I had brought my 2-year old along to a viewing), really pleasant to be aroumd. Dexters seem to have a fairly good portfolio for the area.

Michaela Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Michaela, Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Google

Sophia went the extra mile to get a complicated chain exchanged in time for our clients wedding tomorrow. We've bought a number of properties from Dexters over the years - this is the third this year and the service just gets better and better.

Henry Β· 24 August 2024

Agent replied Β· 23 October 2024

Dear Henry, We really appreciate you taking the time to leave such lovely comments about Sophia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We found a flat to rent with Dexters and worked with Beverly, she's been great to work with! Appreciate how quickly she got us in to view the property, and how helpful she has been with the whole experience in general.

Kieran Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Kieran, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

When it came to finding a rental property for us, Beverly was professional, kind and was always thinking about places which would suit us! She listened, was always quick to communicate and negotiated on our behalf. We found our perfect place and can't wait for move in day.

Lily Β· 26 April 2024

Agent replied Β· 23 October 2024

Dear Lily, We really appreciate you taking the time to leave such lovely comments about Beverly. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We decided to go with Tal and her team at Dexters because we wanted to get a quick sale and they came across as really proactive in searching for buyers. They got a lot of viewings through the door and were really communicative throughout. Would definitely recommend. Thanks!

William Β· 26 April 2024

Agent replied Β· 23 October 2024

Dear William, Thank you for your lovely review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters were wonderful, although we didn't end up buying through them we had an great experience. Serigne in particular was incredible, he has an amazing empathy that comes through in his approach, this in addition to his knowledge of the area made him a brilliant partner in our search. Thank you!

Nick Β· 27 November 2025

Agent replied Β· 27 December 2025

Dear Nick, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Serigne. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

I rang up to look for properties in Crystal Palace, for my partner and I. Although Sebastian Roche didn’t have any properties in the particular area I hoped for, Sydney was very helpful and explained that I could call back in the future if my circumstances changed and she would be more than happy to help.

Angelique Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

James M was a fantastic estate agent for my partner and I as we searched for our first flat together. Everything ran smoothly, great communication throughout the process, and nothing was too much for him. He even arranged extra viewings for us at short notice. Thank you, James :)

Siobhan Β· 6 December 2025

Agent replied Β· 27 December 2025

Dear Siobhan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Vanya has been incredibly helpful in helping me find the perfect home. She was always quick to respond and took the time to answer all my questions, no matter how small. Thanks again!

Fanny Β· 2 December 2024

Agent replied Β· 9 December 2024

Dear Fanny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Serigne was absolutely brilliant and helped move the purchase along in a very calm and steady way.

Misty Β· 15 April 2026

5/5

Google

I was searching for a flat to let which is quite a challenge in London. After submitting my initial enquiry, Angel-Lee made it a very smooth and swift experience, very happy with her support through this process.

Gosia Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Gosia Rrr, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Myself and my partner rented a lovely 2 bedroom flat thanks to Sydney at the Honour Oak branch. She made the process extremely smooth, easy, and was very good at communicating throughout the viewing and tenancy signing process. Thanks Sydney and team! I would highly recommend them!

Elliott Β· 27 March 2024

Agent replied Β· 23 October 2024

Dear Elliott, Thank you for your kind comments regarding Sydney and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

1/5

Google

Honestly have never had a good experience with the team at dexters! All issues we report are either not believed or take forever to sort out. Was left in a property with NO POWER or HEATING for 9 HOURS with a 3 year old! There's no care or empathy or urgency. Instead of making sure tenants have been updated they just end their day leaving you with no answers or updates. I feel for all renters through dexters if they're treated how we are!

Tarnia Β· 4 December 2024

Agent replied Β· 9 December 2024

Dear Tarnia, I am concerned to read your comments and have passed them to the Director of our Honor Oak office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

5/5

Google

We're in the process of buying our first home and Ingrid has been super helpful and responsive, the whole experience has been really easy and stress free. Thanks for all your help :)

Demelza Β· 18 November 2024

Agent replied Β· 9 December 2024

Dear Demelza, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

2/5

Google

Sold the house but at vastly less than they initially were β€˜very confident about.’ Β£80k less. Also, wasn’t an enjoyable few months of chasing for updates, them over-promising and also wasting my time being taken to see β€˜perfect for you’ pre-sale properties that they knew were totally inappropriate. Obviously a tactic to show new clients a large amount of initial viewings, but ultimately pointless if the people won’t be interested ie we got no second viewings from our large volume of first weekend potentials. And many over the weeks just didn’t turn up - indicating their lack of interest. Would not use this branch again

Emily Β· 18 November 2024

Agent replied Β· 9 December 2024

Dear emily, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma

5/5

Google

Had a really straightforward experience with Dexters, particularly Jackeline and Ashon - they were a pleasure to deal with.

Johnny Β· 16 March 2026

5/5

Google

Robert Scullion-Smith is legend in the field of letting. I have worked with him for over 25 years and he us as vibrant, up-to-date and efficient as ever. I have always looked to him for advice and assistance in managing properties I own and rent. I’ve never worked with anyone better.

Christina Β· 28 November 2023

Agent replied Β· 23 October 2024

Dear Christina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 279 reviews across 1 platform: 279 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 279 reviews, and 4.8 out of 5 on Google from 279 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Trusted Agent.

Where is Dexters's London office?

Dexters London, 61, Honor Oak Park, London, SE23 1EA.

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