Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was a pleasant experience. We rented a flat through this agency and I have to admit that after a very long time, this is the first agency that actually calls you when they tell you that they will. They don't waste time. Our whole process was very quick and without any issues. I could contact the staff member any time and I feel like we have been given all the information that we could ask for. They would rather ask the landlord about an information than to lie to you to get you to rent the property. I don't have experience from other staff of this agency so I cannot tell but in my case, the agent I was dealing with was Paul.
I definitely recommend this agency to anyone looking for a quick and professional renting without any problems.
Tomas · 28 August 2017
★★★★★ 5/5
GoogleGreat service from Felix. He showed great patience and professionalism when dealing with the sale of my parents house.
Saira · 27 August 2023
Agent replied · 26 August 2024
Dear Saira, Thank you for taking the time to leave a wonderful 5 star Google review. Felix will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe rent a flat through Douglas Martin Estate Agents. Whole operation was very quickly and ably. Staff especially agent Paul was helpful and friendly. We recommended this agency for everyone.
Piotr · 28 August 2018
★★★★★ 5/5
GoogleI have had a very good experience with Dexters, specially with Paul with his best efforts and considerations.
Ahmad · 27 August 2023
Agent replied · 26 August 2024
Dear Ahmad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Rafi Gamliel at Douglas Martin. Very professional and always proactive to get the matter pushing forward. highly recommend.
Kaveh · 10 January 2023
Agent replied · 9 January 2025
Dear Kaveh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleA friendly team who have been a pleasure to do business with, especially during lockdown , when buyer negotiations were more challenging.
Ryann effectively managed the sell of our house thru to completion, and after sales.
Ryann delivered an honest , trusting and proactive service, proving to also be a skillful , yet engaging negotiator.
Very pleased to have chosen Douglas Martin Estate Agents.PositiveResponsiveness, Quality, Professionalism
Kyriacos · 27 August 2021
★★★★★ 5/5
GoogleGreat service from our agent Rafi Gamlie. He helped us find the perfect property and also helped us throughout the entire buying procedure.
Varun · 11 December 2022
Agent replied · 10 December 2024
Dear Varun, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service and communication from Ryann throughout our purchase. I Would certainly welcome the opportunity to work with Douglas Martin again in the future
Aryeh · 27 August 2022
Agent replied · 26 August 2024
Dear Aryeh, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI purchased my flat with Rafi Gamliel from Douglas Martin and he was extremely helpful whenever required. His communication was clear and prompt, always happy to help, and would actively chase up throughout the process to ensure that the purchase went through efficiently.
I would highly recommend his services to anyone looking to buy a property,
Jordan · 27 August 2022
★★★★★ 5/5
GoogleWe recently sold our property through Douglas Martin Hendon. To go from offer to completion in less than 6 weeks and beat the stamp duty deadline was an incredible feat. made possible with Rafi's helpful and fast responses to any problems or queries. He made the sale process, negotiation and communication with the buyer as smooth as possible. Highly recommended.PositiveResponsiveness, Professionalism
Jay · 27 August 2021
★★★★★ 5/5
GoogleAnthony, who is part of the friendly team at this firm, goes above and beyond to ensure that you get the correct property. His exemplary service means he is available for all your queries, no matter how small. Very happy with my flat and roof terrace! Would definitely use him again.
Michelle · 27 August 2022
★★★★★ 5/5
GoogleFantastic team and really helpful bunch of people. Helped complete our sale in record time. Really responsive, very personal and kind. Know the area quite well, always available to chat and negotiate well on client's behalf. Thank you, especially to Ryann Picton in the team. Incredible work!PositiveResponsiveness, Quality, Professionalism, Value
Aakanksha · 27 August 2021
★★★★★ 5/5
GoogleHaving purchased our property via Douglas Martin 20+ years ago, we were delighted that we were able to work with them once again to sell.
Ryan showed great knowlege and the team were very easy to work with.PositiveResponsiveness, Quality, Professionalism
Conrad · 27 August 2022
★★★★★ 4/5
GoogleWe sold our large house in Hendon through Douglas Martin as sole agents. They were honest and they were supportive of us through a long and very difficult sale process. They provided good advice and expertise and they put in the work and resources necessary to sell the house. I would recommend them for Sales.
Jonathan · 28 August 2018
★★★★★ 5/5
GoogleVery helpful and professional agency. Been in contact with Paul Segal. He is a very responsive, friendly and helpful agent, he sorted every issue immediately that we had through the transition. Couldn't wish better. Absolutely recommended agency.PositiveResponsiveness, Quality, Professionalism
Attila · 10 January 2022
★★★★★ 5/5
GoogleDouglas Martin completed successfully a sale of four flats for us in Hendon. We are very happy with the service and particularly with Nick who was brilliant and very proactive in getting the offers and pushing the deals through. Will definitely work with them again and recommend them my friends.
Ben · 28 August 2018
★★★★★ 5/5
GoogleWould highly recommend to anyone looking to buy/sell in the area - Ryann and Rafi really helped keep the process moving and kept me up to date regularly throughout. Both are very professional and knowledgeable on the market and the area!PositiveResponsiveness, Quality, Professionalism
Amar · 27 August 2020
★★★★★ 5/5
GoogleExcellent service. Very responsive when it came to answering/helping (taking into account the pandemic). Ryann and Paul have been fantastic. Would definitely recommend them both to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Amir · 27 August 2021
★★★★★ 1/5
GoogleNever deal with this agency. I regret it. I rented a flat and there is works need to need done and its been 14 month they haven't done anything
Nima · 27 August 2021
★★★★★ 5/5
GoogleVery friendly letting staff. Organised in dealing with customers - both tenant and landlord as witnessed in my transaction. Flexible with time if needed. Good follow up to see how things are going. Great agent
Johnbosco · 11 January 2018
★★★★★ 5/5
GoogleRating only, no written review.
Lixin · 2 April 2026
Agent replied · 16 April 2026
Dear Lixin, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleRating only, no written review.
Ali · 13 November 2025
★★★★★ 5/5
GoogleRating only, no written review.
Peter · 16 September 2025
Agent replied · 23 September 2025
Dear Peter, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleRating only, no written review.
Rushnat · 9 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.