Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally positive experience working with Jim and Anthony at Dexters Hendon. Found the negotiators responsive and efficient. They found a good tenant at the right price without difficulty and supported us throughout the process.
Divya · 27 August 2023
Agent replied · 26 August 2024
Dear Divya, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with George as a first time buyer, he was so friendly and answered all my questions! I ended up buying in a different area but would definitely recommend.
Elise · 1 October 2023
Agent replied · 26 August 2024
Dear Elise, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had such a wonderful experience with Anthony finding us a property within a week! He is very reliable and quick to respond to queries, even after signing the contracts. Highly recommend!
Romina · 27 August 2023
Agent replied · 26 August 2024
Dear Romina, Thank you for taking the time to leave a wonderful 5 star Google review. Anthony will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from start to finish of the selling process. Primary contact was Nick who was extremely helpful and communicated well throughout the transaction. Other team members also friendly and organised.
Neiloy · 27 August 2023
Agent replied · 26 August 2024
Dear Neiloy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRafi, the agent at Douglas Martin (Hendon) has been very helpful in the process and is trust worthy! He was very engaging and provided good services. He's very responsive and efficient when negotiating pricing and collecting information from the seller. He also worked hard, ensuring that things were dealt with properly when I was away for a long trip. I would recommend using Rafi's / Douglas Martin's service without any reservation!PositiveResponsiveness, Quality, Professionalism, Value
Linda · 27 August 2022
★★★★★ 4/5
GoogleEfficient and timely support provided by Jim from Dexter's during my renting process. The team was always responsive to my queries and helped sort things out for me.
Dipa · 31 October 2023
Agent replied · 26 August 2024
Dear Dipa, We really appreciate you taking the time to leave such lovely comments about Jim. They will be so pleased to read your 4 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving come to the end of the process of selling my flat, I have only praise for the way in which Douglas Martin Estate Agents and Rafi Gamliel in particular have dealt with the whole matter. As if COVID wasn't enough of a challenge, I can testify that the patience and tenacity shown by Rafi in guiding me through to a succesful conclusion means that the process, whilst not without its hiccups along the way has worked out. He really has earned his commission. If you are in the Hendon area and looking to sell or buy I would not hesitate in recommending the team to you.PositiveResponsiveness, Professionalism
Denise · 27 August 2021
★★★★★ 5/5
GoogleWe selected Douglas Martin from a pool of three estate agents.
Nick , D.Ms Manager gave a realistic and honest appraisal of our property and their ability to sell the house in a difficult market.
A friendly team who have been a pleasure to do business with, especially during lockdown when buyer negotiations were more challenging.
Ryann effectively managed the sell of our house thru to completion, he
delivered an honest , trusting and proactive service, proving to be a skillful and engaging negotiator.
Very pleased to have chosen Douglas Martin Estate Agents, and appreciate the commitment both these gentleman gave to the sale of our property. Thanks chaps!PositiveResponsiveness, Quality, Professionalism
Kerry · 27 August 2021
★★★★★ 5/5
GoogleBlair and George get the job done. Would not hesitate to use again.
Antonios · 27 July 2024
Agent replied · 26 August 2024
Dear Antonios, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSo far I have had a very positive experience with Douglas Martin. Paul was very responsive and prepared all the paper works for us smoothly. Within two days we have completed the process and signed the agreement. Would definitely recommend them!
Pawel · 28 August 2017
★★★★★ 5/5
GoogleA very good experience with Dexter's agent Jim,
Thank you for all the help
Highly recommended
Sidra · 28 May 2024
Agent replied · 26 August 2024
Dear Sidra, We really appreciate you taking the time to leave such lovely comments about Jamie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. Dexter’s Hendon are very professional. Would particularly point out Rafi Gamliel. He was responsive and helpful. Would recommend if you are looking to sell or buy.
Arun · 27 August 2023
Agent replied · 26 August 2024
Dear Arun, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Douglas Martin in Hendon lately looking for property. Eva was incredibly amazing and super helpful.
Thank you everyone at Douglas Martin.PositiveResponsiveness, Quality, Professionalism, Value
Taoufik · 27 August 2021
★★★★★ 5/5
GoogleOverall I had a good experience with them, would recommend. Georgia helped me find an apartment which checked all my requirements.
Aneesh · 7 June 2025
★★★★★ 5/5
GooglePaul was very professional and explained everything in detail. He was quick in replying to my questions and made the renting process very simple, clear and easy.PositiveResponsiveness, Quality, Professionalism
David · 27 August 2021
★★★★★ 5/5
GooglePaul Segal (lettings): Thoroughly professional & proactive
Fahad · 23 September 2024
Agent replied · 23 October 2024
Dear Fahad, Thank you for taking the time to leave a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much for your perfect job you did everything fast and smoothly
Seniha · 4 August 2025
★★★★★ 5/5
GoogleWhen we put the house on, we had several agents "compete". We chose Douglas Martin purely based on Nick, the sales manager, who was genuinely interested in our lives and keen to offer the best possible sales experience, in terms of a time frame that fitted, and how we would like the house marketed. From then viewings very regular and we felt safe and assured the house would be sold. Our point of contact was Rafi who was nothing short of remarkable. Keen and interested, he would provide feedback after visits and was calm and assuring throughout the process. He mediated fantastically and was at many points far more helpful than (the very pricey) lawyers. He helped both sides in a fair and assured manner and was always available to chat to, both to reassure us with the time frame and ensure we were happy with things throughout. His after care has continued and has followed up to ensure we were happy upon completion. It was a thoroughly personal service, smooth and having used other agents in the past, I can testify that DM were the best of them and the most stress free experience.PositiveResponsiveness, Quality, Professionalism
Alastair · 27 August 2020
★★★★★ 5/5
GoogleHad a lovely experience working with Georgia :)
Anita · 5 August 2024
Agent replied · 26 August 2024
Dear Anita, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDouglas Martin were great when we were purchasing as first time buyers. Ryann was particularly good and was always available when we needed him. Would recommend!
Daniella · 27 August 2021
★★★★★ 5/5
GoogleI had a very good experience with Dexters. Georgia Windess who assisted with my house search was very good and couldn't do enough for me. I highly recommend using their agency for house searching.
Martha · 27 October 2024
★★★★★ 5/5
GoogleVery professional agency. I'd like to thank Paul in particular for helping me to go through the letting process in a quick and efficient manner while answering my questions thoroughly.
Paweł · 27 August 2020
★★★★★ 5/5
GoogleI have been reading a mix opions from the review board. From my own personal experience, one of the Senior Lettings Negotiator, Paul Segal, he is no doubt the best person you can find in the agency. He is kind, always polite, he is one of those person who would make sure every problem be solved for you and follow up with you all the way to the end. I appreciate greatly for his service, and I would definitely recommend him to all my friends and whoever wants to let or buy anything in North London.
Contact Paul, he'll get things done for you.
Joesph · 28 August 2018
★★★★★ 4/5
GoogleA good experience with Ryann Picton, who was honest, frank and reliable during the whole process. These are qualities that I've learnt to appreciate even more and found a rarity after dealing with so many sales reps from various London Estate Agents.
I did have a bit of a disagreement with his manager, Nick, RE certain terms of the sale whilst he was covering annual leave (it would've been 5* otherwise), but that shouldn't detract from the specific service that Ryan provided.
Philip · 24 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.