Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

770 reviews across 1 platform

62 Chamberlayne Road, London, NW10 3JJ

Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 770 reviews on 1 platform, including 770 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

770

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Neela is wonderful, very knowledgeable and just a good person. Look forward to working with you, Neela

Grace · 3 December 2024

Agent replied · 10 December 2024

Dear Grace, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Arjun has been very helpful with our contract, listened to all our enquiries, and helped us get through the process quite smoothly. He made sure, we had a place in time and has been great at communicating on time

Vedanshi · 17 October 2023

Agent replied · 13 June 2024

Dear Vedanshi, We really appreciate you taking the time to leave such lovely comments about Arjun. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kensal Rise team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Super efficient. Really communicative which I really appreciated. Process was really smooth. Louie was absolutely fab - made the London rental market nightmare actually manageable!

Daphne · 28 July 2024

Agent replied · 27 August 2024

Dear Daphne, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Amazing experience with Dexter in Kensal Rise, a big thank you to Gaia who has been extremely helpful! She is very patient and kind with me through out the whole viewing and eagerly searched the properties for us. Much appreciated!!

James · 17 September 2023

Agent replied · 13 June 2024

Dear James, Thank you for your kind comments regarding the Kensal Rise & Rise team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service and helpful members of staff. Lashonte in particular was very helpful in addressing all of my queries! Highly recommend!

Emeraude · 16 March 2026

Agent replied · 16 April 2026

Dear Emeraude, Thank you for your kind comments regarding Lashonte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Whilst it took some time to find tenants for our property, the team at Dexter’s Kensal Rise was always very communicative throughout the whole process. In particular, Hassan made sure we were getting regular feedback from the visits. He was always professional, courteous, friendly and with a positive can-do attitude. We would recommend Dexter as a letting agent.PositiveResponsiveness, Quality, Professionalism

Stephanie · 14 June 2021

Agent replied · 13 June 2024

Dear Stephanie & Luis, Thank you for taking the time in providing such lovely comments about Hassan in our Kensal Rise office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I recently had the pleasure of working with Zamar Beckford, Jess and Maria - an amazing team that made the apartment hunting process not just easy, but incredibly efficient. From the moment I expressed my needs, they demonstrated professionalism, market knowledge, and a genuine commitment to finding the perfect match for me. Their responsiveness and negotiation skills were top-notch, ensuring I secured my new home swiftly and with ease. I can't recommend their services highly enough to anyone looking to rent an apartment.

Cvetina · 15 March 2024

Agent replied · 13 June 2024

Dear Cvetina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kensal Rise and Queens Park office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Zamar was very helpful and professional. I referred my friends to Dexters, he arranged a viewing for them in a speedy matter and he assisted them to finalise the paper work from A to Z which helped them in securing an offer.

Ahmad · 19 July 2023

Agent replied · 13 June 2024

Dear Ahmad, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Aarati has been super useful in our flat search! She is very professional and always goes the extra mile for her clients. I would definitely recommend working with her if you get the chance!

Cara · 7 June 2025

5/5

Google

Dominic showed me some excellent properties! He is very friendly and guided me through the process from start to finish, as I didn't know much. He is very responsive and answered all questions appropriately. Very happy with my experience. Would highly recommend Dominic.

Natasha · 14 June 2023

Agent replied · 13 June 2024

Dear Natasha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a viewing with Gentjan, he was friendly, professional, and informative. Made the experience smooth and easy. Would recommend!

Mo · 26 March 2026

Agent replied · 16 April 2026

Dear Mo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Thank you Zamar for organizing the viewings yesterday. It was professional. Good luck to you and grateful clients!

Tamara · 29 October 2024

Agent replied · 12 November 2024

Dear Tamara, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Dexter's was very helpful with finding a flat. Special shout out to Dominic who sorted a last minute viewing for us on a Saturday that we wouldn't have been able to see otherwise. Everyone has been so kind too. Thanks for everything.

Rebecca · 14 June 2023

Agent replied · 13 June 2024

Dear Rebecca, Thank you for your kind comments regarding Dominic and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My husband and I have been looking for a new flat to rent for a few weeks now and I can say that yesterday we were blown away with the outstanding service of Zena and her colleague (sorry I can't remember his name 😞). They both were super nice and friendly yet very professional and very patient with us, they showed us three flats giving us a lot of details and info. Thanks so much to both of you, I highly recommend them.

Paola · 14 February 2024

Agent replied · 13 June 2024

Dear Paola, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.

5/5

Google

We felt in very safe hands with Dexters on our purchase. Sophie Ling was fantastic throughout - super responsive, efficient and professional at all times and made us feel at ease during what can be a very stressful time. Very impressed. Thank you Sophie for your excellent customer service, and thanks to the team too. Great all round.

Lauren · 14 June 2021

Agent replied · 13 June 2024

Dear Lauren, Thank you for taking the time in providing such lovely comments about Sophie in our Kensal Rise office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Me and my sister moved down to London and came across the most genuinely agent ever. Rachel showed us a couple of properties one of which ticked all our boxes, the offer was accepted the same day and the whole process was seamless! Truly grateful for Rachel’s patience, understanding and consistent help with the whole process! Would recommend Rachel George without hesitation.

NATALIE · 14 June 2020

Agent replied · 13 June 2024

Dear Natalie, Having read your review, we would like thank you for your feedback about our Kensal Rise Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Rowland, David & Erika were all unbelievably helpful with the sale of our first home! Thank you all :)

Millie · 22 September 2024

Agent replied · 22 October 2024

Dear Millie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with teh team. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Riannon has been brilliant with showing us round properties, keeping us up to date with progress on our purchase and getting it completed when we had time pressure. When our first property fell through, she sent a list of alternatives immediately and we ended up going with one of her recommendations.

Yinka · 14 June 2022

Agent replied · 13 June 2024

Dear Yinka, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

The staff are very helpful and friendly. I highly recommend Dexters as they seem to have your best interests in mind, whilst some places just want to make a sale. We dealt with Alice, who is really lovely and was genuinely eager to help us find what we wanted.PositiveResponsiveness, Quality, Professionalism

Brayden · 14 June 2022

Agent replied · 13 June 2024

Dear Brayden, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

This was the easiest house hunting experience for me in 6 years! Thanks to Zamar, managed to get a place locked down in two days!!!!!!

Eefaa · 8 June 2024

Agent replied · 27 August 2024

Dear Eefaa, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great service! Joanna went above and beyond to bring the transaction over the line. Thank you!

Regina · 29 October 2024

Agent replied · 12 November 2024

Dear Regina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Gareth Parry has been great. Always responsive with clear advice. Gareth has also helped meet the needs of my tenants, often at short notice. Happy tenants make for a happy landlord. Many thanks.

Michael · 16 December 2023

Agent replied · 13 June 2024

Dear Michael, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The service at the Dexters Kensal Rise office is brilliant. I was approached by a welcoming office and in particular Karishma who greeted me so kindly and assisted me in my search. Will definitely be using Dexters in the future.

Mira · 14 June 2023

Agent replied · 13 June 2024

Dear Mira, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Arbnor was amazing! He was extremely knowledgeable and patient with my questions on each viewing and ensured to get me viewings at my most convenient times. I felt at ease as a first time renter and made the process straightforward

Jenny · 14 June 2023

Agent replied · 13 June 2024

Dear Jenny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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