Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn't be happier with the service provided by Simon and Dexters Management. They really help me find the perfect flat to rent in Acton, London. From the initial search to the final paperwork, their professionalism and attention to detail were outstanding. Simon and the team were always available to answer any questions and guide me through the process seamlessly. I highly recommend their services to anyone looking for a reliable and efficient estate agent. 5 star
R · 15 May 2024
Agent replied · 14 June 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe approached Dexters to help us rent our new home. Although we are still looking, I wanted to mention that the interest and the approach we are having from the agents and especially Fabio(one of the most sincere people I talked to), is really heartwarming and seems really genuine. I hope one of them can find the perfect house for us and get rewarded!
Avraam · 3 December 2024
Agent replied · 10 December 2024
Dear Avraam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a great experience working with Dhruv. He was very accommodating and patient throughout the entire process. We truly appreciate his effort helping us find the right flat for my family. We highly recommended him. Thank you for excellent service.
Haydee · 21 September 2026
Agent replied · 12 October 2026
Dear Haydee, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing. I had a great experience with them. They were so professional and helpful, i would recommend them to anyone especially Charmaine.
Nana · 5 October 2026
★★★★★ 5/5
GoogleWe had an incredible experience with Rami from Dexters! He was very supportive throughout the entire process and was proactive in showing us the properties we were interested in. During the purchase, he was extremely helpful with communication between us, the seller, and the other parties involved. His support made everything feel much smoother and faster. We would highly recommend working with him. Thank you, Rami!
Victoria · 16 March 2026
Agent replied · 16 April 2026
Dear Victoria, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleProfessional end to end service! The team at Dexters - Acton Branch are fantastic. They helped us buy an investment property which we decided to let out through Dexters. In less then 3 weeks after listing they found us the right tenants. Very professional, honest and guided us through the entire process. Thank you Acton Branch @ Simon, Rachel, Charmaine, Jimmy and Peter!
Anatoli · 18 October 2024
Agent replied · 25 October 2024
Dear Anatoli, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI had the pleasure of liaising with Danielle Upfold from the Acton sales branch. She was super professional, had a vast knowledge of the hot properties within the area, local amenities and I felt like we built a rapport quickly. I will definitely be recommending Danielle to my friends and family if they are looking to buy. Thank you Danielle!
Abigail · 26 November 2024
Agent replied · 10 December 2024
Dear Abigail, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Danielle. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI had the pleasure of working with Catherine Jaramillo as my real estate agent, and I couldn't be happier with the experience. Catherine's professionalism, knowledge, and dedication were truly outstanding. She went above and beyond to help me with my property search, always taking the time to understand my needs and preferences. Her communication was impeccable, keeping me informed at every step of the process. I highly recommend Catherine to anyone in search of a top-notch real estate agent. She's a true professional who genuinely cares about her clients.
Well done!
Enri · 17 November 2023
Agent replied · 14 June 2024
Dear Enri Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience working with the Dexters Acton team for property management. In particular, Rianna, Jimmy, Alex and Charmaine were very helpful and everything was organised smoothly and thoroughly so I didn't have to worry. They were … More
Charlotte · 30 July 2025
Agent replied · 29 August 2025
Dear Charlotte, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI highly recommend Dexters, Mahima was amazing through the sale of my property.
Jayanth · 2 April 2026
Agent replied · 16 April 2026
Dear Jayanth, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThanks Dhruv for all your help with our apartment search! We had a great experience.
Ka · 16 March 2026
Agent replied · 16 April 2026
Dear Ka Ho Wong, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleRachel and Fabio were great.
Contacted them today in the morning, shared with them the scope of what we are looking for and Rachel told me there is no need to see any other places as she has the perfect one for me.
Did the viewing and she was correct, offer made, offer accepted.
All in less than 10hrs.
thanks Rachel and Fabio!
Horacio · 25 September 2024
Agent replied · 25 October 2024
Dear Horacio, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleI wholeheartedly recommend using Jimmy and his team at Acton.
As a private Landlord I needed a new Tenant signed up seamlessly upon the expiry of my existing Tenant’s lease.
Dexters immediately sought interest from their clients and very suitable Tenants were signed up swiftly.
Advice was given to me in a precise and professional manner principally by Jimmy and then by Farah who took on the process to a successful conclusion. Many thanks to you all.
Simon · 17 December 2023
Agent replied · 14 June 2024
Dear Simon, We greatly appreciate you putting aside the time to submit a review about our Acton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us XX stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Dexters Acton when securing our new flat. Shout out to Kai in particular, who was super helpful getting everything sorted for us. The process was really quick and seamless. Thanks again!
Caroline · 8 August 2025
Agent replied · 29 August 2025
Dear Caroline, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWe've successfully acquired our very first home, and what an incredible journey it turned out to be...
After nearly 7 months, with a whirlwind of emotions, ups and downs, and dramatic moments, the experience reached its zenith.
Without delving into specifics, I want to express my appreciation to Ben for consistently being available to address our inquiries.
His professionalism, positive mindset, and exceptional customer service are noteworthy.
Many businesses fail to recognize the significance of the service they provide. While there are standard procedures for assisting with buying or selling products, it's the genuine involvement and dedication that truly matter to customers. If clients sense that you're merely focused on your commission, you become just another number in the market.
However, Dexters shattered this perception for us.
Ben ensured we never felt this way. I'd give them a rating of 6 stars if Google allowed it.
Who knows what the future holds? Perhaps we'll find ourselves purchasing our first.. second home, and Dexter will remain at the forefront of our choices. 😁
A sincere thank you to Ben and the entire team.
Warmest regards,
C. S.
Cosmin · 19 August 2023
Agent replied · 14 June 2024
Dear Cosmin, It’s great to hear that you have had a brilliant experience with our Acton office and thank you for your lovely review, the team will be so pleased to read your kind comments. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. We wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe easiest review to write.
Reading the comments here, we understand that excellence is definitely the norm when it comes to Dexter ACTON, but one name doesn’t stand out enough and it's definitely Simon Harding!
We had a first-class experience with him, from the beginning to the end.
It only took him a few hours to help us finding the perfect home for us, after we'd been looking for weeks and weeks with other agencies.
We've never seen an agent making match the expectations that of a tenant with those of a landlord with so much promptness. It certainly takes experience, but above all it takes skills, empathy and dexterity :) Simon has it all !
Truly impressive. Bravo and thank you Simon!
You are the reason why we will recommend and go eyes closed with Dexter for our future projects.
As tenants or buyers, the bar is now set very high !
Best feeling ever.
Carole and Stéphane
Carole · 19 August 2023
Agent replied · 14 June 2024
Dear Carole, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTerrence was very helpful, recommended by a friend and got me situated quick! No complaints.
Prod · 5 October 2026
★★★★★ 5/5
GoogleKai is really helpful and nice. I really enjoyed the viewings with him and though I didn't find the right property for me in that area. I'd love to recommend him for other customer looking for place to live.
Chris · 15 April 2026
★★★★★ 5/5
GoogleHad the pleasure of working with Dhruv to help me find a new property. One of the smoothest processes I’ve dealt with during my years of renting in London. Couldn’t recommend them enough!
DLBeats · 12 September 2026
Agent replied · 12 October 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI have recently been in contact with both Jimmy Dhingra and Sherina Downes of the Acton office and have found them very patient with me! They have helped me to get essential works completed at my house in record time and I really appreciate their competence and the clarity with which they explain things to me. Thank you!
David · 16 March 2026
Agent replied · 16 April 2026
Dear David, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI recently purchased a property through Acton Dexters and I have to say the service was impeccable. I dealt with Danielle who was very reliable and contactable. I have also been in touch with Alex Elias in the lettings team regarding renting the property out and his advice was phenomenal. I highly recommend them
Sky · 26 November 2024
Agent replied · 10 December 2024
Dear Sky, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleSimon Harding was communicative, understanding and professionally effective, as we navigated the steps to securing our new home.
Simon and Dexters Acton had a professional and polite work culture that greatly mitigated the stress of moving. Simon was on call and was highly communicative and friendly with both myself and my partner.
On a separate note, Dexters partner Lettingshub, (aside from their necessary credit checks) were a nuisance to deal with, and repeatedly asked for the same information multiple times and actually cold called me during work hours attempting to sell me third party insurance, they also sent me emails labelled urgent with threats (emboldened in red lettering) warning me that I may lose my upcoming tenancy if I were to not respond, as I investigated it was simply another non-mandatory option to purchase insurance.
Moving home is stress enough, but trying to decipher what is necessary to respond to and what is nothing more than an opportunistic sales pitch, during work hours is beyond irritating.
Simon and the human team at Dexters were fantastic and kind, unfortunately the system in place at Lettingshub is and was simply not good enough. It would have been a breeze if we’d been allocated somebody of Simons caliber for our credit checks, in person or on the phone in one scheduled meeting at our convenience.
As opposed to a dragged out, ineffective and erratic computer operated credit checker that has forgotten its primary function as a customer service.
Ezra · 15 June 2023
Agent replied · 14 June 2024
Dear Ezra,We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Action office, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with a real estate agency could be quite frustrating, however, the Dexters Acton team have proved the opposite!
A massive shout to Ben Small who is a professinal salesman, super proactive and most importantly delivered on time!
Ben simply understood my circumstance and acted upon while liaising with the other side. Most importantly, Ben knew exactly what steps to make and when, this has helped drive the sale process and meet the deadline! Thank you Ben and team once again..
Bahaa · 15 June 2023
Agent replied · 14 June 2024
Dear Bahaa, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to extend my gratitude to Lara Rose in Acton office. My fiancée and I were new to London and were looking for a flat to rent. Out of all the agents we met and got in contact with, Lara was by far unbeatably "the best" and it really never felt like we were just undergoing a professional transaction with her.
She made sure that we find a place as per our requirements and a place which we can call home for the amount of time we rent it. Kudos to Lara and her professional behavior with a sense of making sure everyone walks out happily.
Thank you so much Lara!
Kaushal · 15 June 2023
Agent replied · 14 June 2024
Dear Kaushal, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Highgate office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.