Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

530 reviews across 1 platform

171 High Street, Acton, London, W3 6LP

Dexters's office in London, at 171 High Street, is rated 4.8 out of 5 across 530 reviews on 1 platform, including 530 Google reviews rated 4.8.

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4.8 / 5

530

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Short: Dexters are real professionals, they really help you find a place, and once they found you one, they help you through every step, and Keishan is the man. In details: I really thought finding a place in London was going to be a headache. Instead, I was very VERY pleasantly surprise by the service of Dexters. From looking up places online (at night), to getting a phone call the next morning asking for my availabilities, and doing a viewing (online in my case), and facetiming Keishan, and getting an answer from the landlord, and securing my apartment in London... it literally took LESS than 24 hours for me to secure a place in London (and I did NOT have to bust the bank). If you put it into perspective, this would be absolutely unthinkable in other major European cities (like Berlin, Munich, Paris...), but they did it. Keishan Wignall is the man; answering any questions you have, picking up the phone within seconds, always available, getting back to you within minutes, clear instructions, no gibberish, no fancy talk, very helpful and very respectful. Just the best. Really glad I dealt with Dexters and Keishan. Can only recommend.

Izzy · 12 September 2026

Agent replied · 12 October 2026

Dear Izzy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Dhruv Limbachia was extremely helpful throughout the entire process. I had a million and one questions and he was happy to provide answers every single time. He always had an extremely positive attitude over the phone which I believe really elevated my entire experience. The rest of the team are also super friendly and ready to help and answer any questions, so overall this was genuinely a 5 star experience for me!

Tolu · 12 September 2026

Agent replied · 12 October 2026

Dear Tolu, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Keishan has been instrumental for helping us secure the tenancy of our flat. He is very responsive and quick to address any queries/concerns, and has made the whole process as streamlined as possible. Keishan’s attention to detail and effectiveness has also been evident by his dedication to coordinate improvements/repairs to the flat prior to our move in.

E · 21 September 2026

Agent replied · 12 October 2026

Dear E L, Thank you for taking the time to leave a wonderful 5 star Google review. Keishan will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

We would happily give 5 starts service experience in Dexters Acton Office. From the first time Charmaine Grant welcomed us very kind and emphatic, listening carefully our requirements and always willing to help, she showed expertise and reliability all the time, thanks for that Charmaine. After that Terrence Nwaezeapu was in charge during all our rent process, being carefully and highly efficient, always willingness to answer all our questions promptly to finally offering us our perfect new home! We have to highlight our experience in Dexters Acton has been impressive, reliable and will definitely recommend their service in the future. Best, Claudia Cueto & Felipe Escoda

Claudia · 26 March 2026

Agent replied · 16 April 2026

Dear Claudia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Cannot say enough about how much my husband and I appreciate Keishan’s help with securing our most recent place - he went out of his way to reach out with a relevant property with our requirements in mind, and has been attentive to all of our requests through the whole process. Would recommend Keishan to anybody!

Tiff · 12 September 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We couldn’t be happier with the service we received from Rami. He has been absolutely outstanding throughout the entire process, and we are incredibly grateful for all his help and support Buying a property can be a long, stressful and sometimes challenging experience, but Rami made a real difference. He was always available, quick to respond to our messages, and happy to help with any questions or concerns we had. We viewed the flat several times before making our final decision, and he was always patient, understanding and accommodating. At no point did he ever make us feel pressured or rushed into making a decision Our purchase was not straightforward, and there were several challenges along the way. Rami put a tremendous amount of effort into helping both sides move forward, communicating with the seller and doing his very best to find a way to make the deal work. His persistence, professionalism and genuine commitment played a huge part in helping us finally get our purchase over the line What we appreciated most was that Rami always made us feel supported. He understood our concerns, took the time to listen, and went above and beyond what we expected from an estate agent. It was clear that he genuinely cared about helping us achieve the right outcome Thanks to Rami, what could have been an even more difficult experience became a much more positive one, and we are delighted that we were able to complete our purchase. We would wholeheartedly recommend Rami to anyone looking to buy or sell a property. He is professional, approachable, patient and exceptionally dedicated to his clients. If we ever decide to buy or sell another property in the future, Rami will be the first person we contact Thank you, Rami, for all your hard work, patience and support. It has been a pleasure working with you, and we truly appreciate everything you have done for us! Warm regards, Igor and Olga

Igor · 10 October 2026

5/5

Google

Such a wonderful experience, so glad I chose Acton. Charmaine was incredibly detailed and thorough about the property. I was really nervous looking for a property to rent as I have never done this before and she was honest and made me feel at ease. She was so knowledgable about Acton and advised me how to get into work from where I will be renting. So grateful to Charmaine, she was easy to contact and responded within excellent time for any queries I had, such an asset to Dexters. Im grateful for all the help and advice.

Theodosia · 5 October 2026

5/5

Google

Keishan was incredibly helpful in helping me find a studio flat. He quickly sent me many options to view after one phone call and arranged for me to see multiple properties which fit what I was looking for, even within the day in some cases. He was very knowledgeable on all the properties viewed and able to answer all the questions I had. The communication was the best I have received from an estate agent, always returning calls and calling me most days when my tenancy agreement was in progress to give me updates which made the process easy to understand and quick. I would recommend Dexter’s as a student renting for the first time and especially Keishan’s help.

Gracie · 5 October 2026

5/5

Google

Received fantastic service from Keishan. We rented a flat for my daughter who was overseas at the time and as I’m up in Yorkshire we were quite awkward to coordinate! The service, help and assistance was above and beyond to get it sorted for her. Keishan was very responsive to every question - even the stupid ones and he walked us through the whole process. He has continued to be helpful even after move in day and I have every confidence the levels of service will remain high throughout her tenancy. Shout out to Rachel too who called to ensure everything was ok and to share helpful information. A stress free process!

Craig · 28 September 2026

5/5

Google

I can’t thank Keishan Wignall enough for all his help in securing our home in such a short space of time. From start to finish, he was incredibly helpful, efficient and responsive, making what could have been a stressful process feel so much easier. Keishan is genuinely kind and professional, and it was an absolute pleasure to meet and work with him. He went above and beyond to help us throughout the process, and we truly appreciated his support. I would highly recommend Keishan to anyone looking for an estate agent. Thank you again for everything!

Hannah · 28 September 2026

4/5

Google

Rami and Peter were great throughout the sale of my property. I was impressed with their dedication to securing viewings, and with Rami’s consistent and proactive approach to communications as the sale progressed. I felt in safe hands with him managing the process - thank you again!

Katie · 28 September 2026

Agent replied · 12 October 2026

Dear Katie, Thank you for leaving a wonderful Google review. Kind regards, Asma

5/5

Google

Worked with Terrence and couldn't recommend him more. Have some delays with my own personal moving but I know I will contact him direct when I get closer to a reasonable time. Super professional, very knowledgable, but very easy to talk to

Tibor · 12 September 2026

Agent replied · 12 October 2026

Dear Tibor, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma

5/5

Google

Overall, a very positive experience working with Dexters, especially with Kai Bine. He was polite, enthusiastic, and consistently prompt with communication, which made the process smooth. We were very happy with the property we found. There were a few instances where better coordination with the landlord could have helped, but overall, we’re satisfied with the service and would recommend them.

Champ · 12 April 2026

Agent replied · 16 April 2026

Dear Champ, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kai. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

A big thank you to Peter and the team at Dexters Acton for their excellent service. Peter was particularly supportive, approachable and helpful throughout the whole process. He took the time to help and made everything much easier. The team were also great, and I really appreciated their professionalism and assistance. I’m very grateful for all their hard work and would definitely recommend Dexters Acton!

Eunsia · 10 October 2026

5/5

Google

Keishan was so helpful during this process. He handled everything with such efficiency, and was always on top of the process. He was constantly communicating with me, and also the landlord. He was very polite and had excellent customer service. Thank you!

Victoria · 12 August 2026

Agent replied · 12 October 2026

Dear Victoria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Sold my flat with them, and given that my flat sprung a leak (from upstairs) during the process amongst other issues the Dexters office (Peter D amongst others) were very persistent in keeping the process moving through to resolution, on top of all the steps needed as well as ably handling the initial phase of viewings/finding the right buyers & price point. Literally could not have done it without them. They had also previously helped with tenants in the flat many years ago.

Rupert · 10 October 2026

Agent replied · 12 October 2026

Dear Rupert, We appreciate you taking the time to submit your review regarding the service you received from our Acton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The best experience with easte agents. Honest, efficient, and Jimmy and his team went out of their way to resolve disputes with the previous tenants and find a new professional tenant in a short time

Ayad · 12 September 2026

Agent replied · 12 October 2026

Dear Ayad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a very good experience with Peter and his team at Dexters Acton. Peter, especially, was exceptionally helpful, professional and friendly throughout the process, and always happy to assist with any questions. Communication was excellent, and I really appreciated all their support. Thank you, Peter and the team, for all your help. I would happily recommend Dexters Acton to others!

LWK · 10 October 2026

5/5

Google

Super, super helpful! The whole process of renting our flat was so easy and stress-free. Charmaine was absolutely amazing throughout the whole process, she was always on hand to answer any questions, kept us updated at every stage, and made everything feel completely seamless. Her support made such a difference and honestly made the whole experience a dream. Would highly recommend!

Nikas · 5 October 2026

5/5

Google

Dexters delivered a smooth and efficient service from start to finish. Terrence was great with keeping me updated and sending through all the details, very helpful. Would happily recommend them.

Briana · 28 September 2026

Agent replied · 12 October 2026

Dear Briana So'oula, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Rami has been an excellent agent! So far he has shown me two properties and answered all my questions. His follow-up and service have been first-class! I highly recommend him.

Jose · 12 September 2026

Agent replied · 12 October 2026

Dear Jose, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Dhruv was an excellent agent! He showed me several properties and answered all my questions thoroughly. His follow-up and service were first-class, and I highly recommend him.

M · 12 September 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave a wonderful 5 star Google review. Dhruv will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Had a really a good experience with finding a property with them, including seeing a variety of properties across our budget in a timely manner. Ended up closing with them and they are managing our property going forward, so hopefully things will continue to be smooth! Thanks Terrence 🌞🙏 …

Varunica · 2 April 2026

Agent replied · 16 April 2026

Dear Varunica, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I had an excellent experience working with Dhruv at Dexters. He took the time to genuinely understand my requirements and was very thoughtful in matching me with suitable options. Dhruv was proactive in reaching out with properties that aligned with my needs and ensured I had visibility of all relevant opportunities. He was always available to answer questions, extremely transparent throughout the process, and made everything feel smooth and well‑managed. His professionalism and client‑first approach really stood out. I would highly recommend Dhruv to anyone looking for a reliable and knowledgeable property agent. Also the wider team at Dexters played a crucial role supporting us.

Gitesh · 15 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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